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DHL Express India

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I have shipped one parcel from bangladesh to india which contains dresses two weeks ago.
I have paid all duty tax on 24th and KYC documents also completed.
Still I didn't get my delivery yet. I have called customer service twice. Everytime they checked and confirmed everything is fine they will inform their team to proceed with delivery. 25th November also they have confirmed that it will be delivered by 26th Nov.

Now today It's saying ON HOLD.

Could you please take action so that I can get my delivery.
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