I order silver Ring from Turkey, and DHL has to delivered it, 6 days ago I received email from DHL regarding KYC which I did, later received email for custom charges, which I inform them these charges seller has to pay as per my agreement with the seller or product has to send back to the seller. but DHL guys they are not listening me nor reponsing my email but sending me daily fresh email that I have to custom charges, if delay 5000 Rs will be penalty daily will be impose on you. since last 3 days they started harassing me by several phone calls and 2-3 emails daily. everytime I replied and told them same as mentined above, seller will pay or send product to them. I personally talk to seller and He agreed to send me fresh product to Bahrain now because I am travelling to Bahrain, and seller told me product in india will be destroyed. but DHL guys not understating me and still they are calling me and sending me emais for penalty. I am mentally very mush disturb now. kindly advise. Was this information helpful? | 
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