| Address: | CONSTELLATION PROJECTS 13B, 13TH FLOOR, GOPALA TOWER, 25 RAJENDRA PLACE, NEW DELHI - 110008, MOBILE NO.9958155226 VIKAS BAWA, New Delhi, Delhi, 110008 |
Dear dhl we are dealing with your executive mr. Jitendra singh landline no.[protected] handling all the delivery process, but each & every time he his doing blunder mistakes, in one of the previous consignment he have delivered other vendor consignment to us against which we have transferred 100% duty in advance & received wrong consignment & reply received from mr. Jitendra kindly spk to customer care for refund process & wrong consignment, after so many complaints & chasing via mail we have received our actual consignment after 2 months, now today we have also faced one problem we have paid custom duty payment via online for rs.2330.91 (Awb no.[protected]) on 16.12.2019, but we have not received payment receipt from dhl same day & today we have received confirmation mail from dhl that your payment has been cleared, but against this consignment we have also issued cheque to dhl against delivery on 16.12.2019 for rs.2330.91, because previous online payment not received seems to get failed, but mr. Jitendra has get information of this receipt of payment online after that he deposited our cheque & mail to us to spk to customer service for refund process., its relay amazing how he is dealing with clients/customers its spoil the goodwill of dhl, we request you to take immediate action on this person to provide good services to the customers. Was this information helpful? | 
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