DHL Express India — Unreasonable duty/tax charged on my parcel: [protected]

Address:

Kolkata

Other Levy charges: I am not informed about other levy charges other than the Duty fee itself that the State Government could legally charge. In this case, the Duty fee is already charged additional to other levy charges. Why? - I think this is illegal and I should report to the nearest police station to bring this to their attention. Can you please confirm this?

PaymentDefermentRisk: These are charges to make use of DHL's credit facility (pay ahead) for customs payment and fees etc. Why did your team not take my permission before charging me unannounced? - I have already paid the shipment amount upfront which should as well include handling charges, isn't that right?

CS charges: why should I pay Customs Services charges when it is a government undertaking service that the government is already being compensating through the Duty Fee that I pay?