| Address: | Address :Head office plot no 76/4-13 Ashok vihar phase 3 Gurugram Haryana 122001 | | Website: | www.dhl.com |
Dear Sir / Madam,
This is regarding my household transportation material . I was sending my stuff to my old parents from Faridabad (Haryana) to Kanpur (Up) . I got this company through website and which is DHL . Company gave me a quotation of Rs. 20, 000 before loading and once they have loaded the stuff they have changed the quotation to Rs. 33, 900, even i have paid that amount . They have loaded the household stuff on 30th June 2023 and i was promised stuff to be delivered within 2 days (2nd july ) but my stuff got delivered after 9 days (8th July 2023) . I have faced lot of harassment, they abused me in these 9 days, they were not answering my calls . I really faced hard time because of this delivery . Delivery also carried some important documents which was supposed to use for my Neice interview which she was failed to attend on Tuesday and she lost the job beacuse of that ( 4th july 2023) . Also my bed, dining table and sofas were to reinstalled in kanpur in 1st floor for which i paid already, they have left that stuff in ground floor with my old parents, we have hired movers and packers services again to take that to the first floor and i have paid good amount for that as well . I need to be compassionate for this harassment, time and money loss .
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