DIMTS — customer care executive response towards a complaint.

Vicky Kalkal

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110059

Dear sir,
I had to register a complain against a driver for not stopping bus at uttam nagar bus terminal. So i called customer care number which is written in cluster buses. The customer care said that if bus driver didn't stop the bus then pick the next bus. Why you need to complain and he disconnected my call. Please find the attached number of the customer care and the timing of the call. I hope you will take strict action.

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Feb 04, 2018

Updated by Vicky Kalkal Driver of bus no dl 1pd 2594 didnt stop bus at 2140 hrs at uttam nagar bus stand on 04/02/2018. Even there were hardly 10/15 passengers inside the bus and a lot of people were waiting for the bus at uttam nagar terminal buss stop. The bus was moving from uttam nagar to najafgarh side.
Please do take some strict action regarding this issue as most of the people face these things in day today life.

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