DIMTS — Made challan in DTC cluster after having ticket

Address:

Fatehpur Beri

I am Chandra Mohan resident of Fatehpur Beri New Delhi. I would like to inform you that yesterday(28.10.2020) I took a cluster bus(717-yellow) from QUTUB MINAR METRO STATION to go MAHIPALPUR. I asked the bus conductor to make a ticket for the same and he gave me a ticket of Rs. 10. When I was getting down from the bus at Mahipalpur two officers of the transport dept. stopped me. They told me that your ticket is not valid and they will impose a fine of Rs.200. I requested them that my ticket is valid but they didn’t listen me and taken my ticket and made a challan of Rs.200. The person who made the challan having name Mr. Yatin as he told me. Bothe people misbehaved with me and also were using wrong word for me.
Today I called to transport department customer care no.[protected] they told me that they don’t have any bus with having number(1472) in their record.
Request you to kindly find the attached copy of challan for your reference and investigate the matter.
Kindly let me know the fare for cluster bus from QUTUB MINAR METRO STATION to MAHIPALPUR?
Kindly let me know the fare for cluster bus from QUTUB MINAR METRO STATION to MAHIPALPUR extension (near petrol pump)?
I trust on transport dept. and Delhi gov and I hope I will get a satisfactory revert from you. If there is no fault/mistake from my end then I want my refund of Rs.200 which I paid for challan. And I also want that transport department will take legal action against the both that people.

Thanks
Chandra Mohan
[protected]
[protected]@gmail.com