Dineout — denial of the service for which money is paid

Website:

www.dineout.co.in

I took a deal for dining out through app of dineout and on reaching at the particular restaurant the restaurant owner denied to offer us the service and no proper response was given from the customer service of dineout and failed to revert the transaction amount and complaint is still pending with their customer service.. I have submitted the proof of the order it which was assigned to me after i paid money.. The online service does not kept the promise and also not entering complaint