[Resolved] Dish TV — dish tv still not active even after paying the recharge amount | |||||
I had recharged my dishtv account recently after my dishtv account got switched off. I received no conformation message regarding the due date. Normally i recharge my dishtv in advance but sometimes i foreget and as i get no conformation it becomes difficult for me to know the due date. Even after i recharge my dishtv account the page shows 102 error message. I tried calling the customer service. They said a technician will have to visit and something is wrong with the set top box. But i get the dish advertisements on the box everytime i turn it on. This has happened with me multiple times. Everytime the payment time exceeds the due date even if a day. They do this and when pay the amount. The amount is deducted from my account and then no service is provided. Then i have to pay for the techinican visit. They are simply cheating their customer with fake promises. I have been a customer of dishtv since 2010 and even referred the product to few of my friends and relatives but now i feel sorry for that. The service has degraded through all these years. Now all i want to know is how can i get my recharge money refunded thats all. If anyone reading this please help me with that. Thanks and regards Harikumar [protected]@gmail.com [protected] Was this information helpful? | |||||
May 3, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Mar 22, 2019 DishTV Customer Care's response Dear Harikumar, Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support Mar 23, 2019 DishTV Customer Care's response Dear Harikumar, As per our conversation on phone number [protected], you have confirmed that service related issue is resolved. We have activated Flowers TV, please keep the STB on LCN 96 for 15 mins. Regards, Online Team DishTV | |||||
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Such as
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2-- EZ MALL channel no. 666, 140, 153,
326
3-- Abzy.com at channel no. 358, 654
4-- Kudos ayurveda at channel no.
662, 318
and so on.
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DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
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