DishTV — Account not activated | |||||
I recharged my dish tv vc no.[protected] for Rs 100/- on 23 Jan 16 morning but my acct is not activated.when enquired about the same from customer care, they told me that payment has not been received. the conversation was very long but no output came rather i end up spending rs 45/- for query with customer care and i was asked to wait for 48 hrs.The logic is not understood if a customer recharge dish tv using the authorised website i.e www.dishtv.in, he has to wait for two days to watch the TV. this is the problem of the company why a customer pay for that.this is not a question of Rs 100/- or more, this is all about the service which the company is committed to provide to all valued customers. I am a customer of this company from 10 years or more.my recharge was done using SBI net banking ref no.IG0BIZBTA3 dated 23 jan 16 at 04:48 hrs morning. Was this information helpful? | |||||
2 Comments | |||||
Comments
Dear piku_1980
Hope you are doing good.
As per our conversation with you on [protected], we requested you to Kindly provide us with payment details like- Payment Gateway, correct transaction id starting with AREC or dishtv operator id starting with PMGW. For any further assistance, please contact us on [protected]@dishtv.in.
Regards
Online Team
DishTV
Hope you are doing good.
As per our conversation with you on [protected], we requested you to Kindly provide us with payment details like- Payment Gateway, correct transaction id starting with AREC or dishtv operator id starting with PMGW. For any further assistance, please contact us on [protected]@dishtv.in.
Regards
Online Team
DishTV
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Hope you are doing good.
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.
Regards,
Online Team
DishTV