[Resolved] DishTV — cheating me | |||
Dishtv wouldnt allow me to migrate to nto as per trai ruled. Their website & mobile app is not working after hitting "submit" button. Inspite of my calls & mails, they are saying the same thing - "try again once more", "we will escalate your issue", "we are having technical issues". I have been following up since january when i made a pre-request. Now my bill is ₹925 per month. But if i migrate accorfing to trai, my bill will only be around ₹475. This complaint is my last try to get them to attend my issue. If they do not respond, i will literally throw the stb in the gutter & move on with some other provider like airtel or tata sky. I have attached a screen recording of the "loading" in dishtv webpage after hitting 'submit'. +1 videos Was this information helpful? | |||
Apr 1, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Feb 25, 2019 DishTV Customer Care's response Dear Sankruti, We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV Verified Support Feb 26, 2019 DishTV Customer Care's response Dear Sankruti, Apologies for the inconvenience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV Verified Support Feb 26, 2019 DishTV Customer Care's response Dear Sankruti, Thanks for sharing the details. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support Mar 01, 2019 DishTV Customer Care's response Dear Sankruti, As per our conversation on phone number [protected]. You have confirmed that service related issue is resolved. We have taken the request for your choice of bouquet channels and your switch off date is 21 Mar 2019. Regards, Online Team DishTV | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
72%
Complaints
5401
Pending
0
Resolved
3732
View all 5401 DishTV reviews & complaints
+91 12 0255 0000 [All Lines]
+91 11 6001 3474 [Northern India]
+91 44 6001 3474 [Southern India]
FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
View all DishTV contact information
GOVT MUST ASK DISH TV TO CLOSE BUSINESS OR HAND OVER TIS TO ANY OTHER EFFICIENT SERVICE PROVIDER.
LIKE MOBILE NOS PORTABILOTY-DIRECT TO HOME DISH TV SHOUD BE MADE PORTABLE IMMEDIATELY.