[Resolved]  DishTV — dish tv not showing dd news

Address:Mumbai City, Maharashtra, 400706

Dish tv has stopped broadcasting dd news for last two weeks in navi mumbai. I complained the them to which they replied as follows:
Dear mr. Joshi,

Thank you for writing to dish tv.

We regret to inform you that dd news channel is currently not available on
Our platform.

We wish to inform you that we have shared with the concerned team, who
Will certainly evaluate it and take appropriate action for making your
Experience with us seamless and delightful.

Please note that the information regarding new channels and services is
Communicated regularly to our customers through channel 96, sms, emails, &
Voice messages. Request you to access the same in order to stay updated.

Happy viewing!

Regards,
Meenakshi
Customer service
Dishtv
It is mandatory for all dth service providers to broadcast certain dd channels in india. Dd news is one of them.
Further i complained to ministry of information and broadcasting on the following mail ids:

[protected]@gov.in
[protected]@gmail.com
There is no response from the ministry. Please take up the case with appropriate authorities.
Regards,
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Jul 7, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
May 14, 2018
DishTV Customer Care's response
Dear Customer (weldvivek),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
May 23, 2018
DishTV Customer Care's response
Dear Customer (weldvivek),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
May 23, 2018
Updated by weldvivek
Dear Sir,
My registered mobile numbers are
[protected] and [protected]
I have two connections.
Vivek Joshi
Respective VC Nos are:
[protected]
[protected]
This information is already sent by email to [protected]@dishtv.in
Verified Support
May 29, 2018
DishTV Customer Care's response
Dear Customer (weldvivek),

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your VC number and registered mobile number at [protected]@dishtv.in as we are unable to view your contact details here.

Regards,
Online Team
DishTV
Verified Support
Jun 06, 2018
DishTV Customer Care's response
Dear Customer (weldvivek),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Happy to see that Dish TV has responded to "Consumer Complaints". I have forwarded the message to [protected]@dishtv.in
Regards,

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