[Resolved] DishTV — faulty hd set top box replaced 2 times within 2 years

gawadepatil

Address:	Pune, Maharashtra, 412105
Website:	www.dishtv.in

My vc number is [protected]
My registered mobile no is [protected]
I have replaced my hd set top box replaced 2 times within 2 years.

Dish tv purposely manufacturing faulty or cheap quality set top box.

Replacement cost is rs. 400 + rs. 200 visit charges.

I am filing a suit against dish tv.
If i am supposed to pay rs. 1200 in 2 years.
.
I may get new connection of airtel or videocon in rs. 1200.

Set top box should have minimum 1 year warranty.

ñ dish tv should replace it within 1 to 5 year free of cost.

One more thing, when i recharge for 3 or 6 months, this problem has taken.

Hemant gawadepatil
M [protected]

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Jun 8, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

May 05, 2018

DishTV Customer Care's response Dear Hemant Gawadepatil,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

May 08, 2018

DishTV Customer Care's response Dear Hemant Gawadepatil

As per our conversation on [protected], you have shared the feedback that every year very frequently facing the STB issue as STB quality is not good. We have shared your feedback with the concerned team, who will certainly evaluate it and take appropriate action for making your experience with us seamless and delightful.

Regards,
Online Team
DishTV

May 09, 2018

Updated by gawadepatil Mere assurance is not required... Rather action should be initiated..