DishTV — missing channels in dishtv platform | |||
There are many hd boquets listed in sony website but in the dishtv Platform those are not provided to the user even after 6 months. Sony website: Link : https://www.sonypicturesnetworks.com/channel-prices Also, sony india english hd bouquet should consist of 3 channels, but in Dishtv platform only 2 channels are provided even after paying the full amount for the pack (20rs). Star premium hd packs are also not provided by dishtv. When i contacted the customer care they say they will update it as soon as possible, but even after 6 months no action has been taken to add the missing channels (Hbo hd, sony espn hd) in their platform. Stupid people ask me to take sd channels instead of hd channels. If i want to watch sd channels then why the hell will i buy an hd set top box? Also, dishtv has different alignment for south and north india? Seriously? They can provide the channels in north but not in south. And after taking the money from us they can not even provide all the channels/broadcaster boquets properly. This isn't ethical. I am very much dissatisfied with dishtv. Dishtv is a failure compared to tatasky in making user friendly channel boquets. I dont want to continue with dishtv after my current subscription ends. Was this information helpful? | |||
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DishTV customer support has been notified about the posted complaint. Verified Support Aug 02, 2019 DishTV Customer Care's response Dear Adarsh, Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support Aug 02, 2019 DishTV Customer Care's response Dear Adarsh, We would like to inform you that we have taken your feedback to add more bouquet channels on DishTV platform. Kindly let us know if you need any further assistance. Regards, Online Team DishTV Verified Support Aug 06, 2019 DishTV Customer Care's response Dear Adarsh, Thanks for writing in. We have forwarded your concern to our team and they will get back to you soon. Regards, Online Team DishTV Verified Support Aug 06, 2019 DishTV Customer Care's response Dear Adarsh, We wish to inform you that we have taken your feedback regarding adding more new bouquet channels, and shared the same with the concerned team, who will certainly evaluate it and take appropriate action for making your experience with us seamless and delightful. Regards, Online Team DishTV | |||
 3 Comments | |||
Comments
Hello, i am nipun. I am using dish tv connection. Suddenly my signals are nor coming in my disg last from three days. I called on customer care number and he told me that with in 24hrs one of person will visit at my address and he will be solve my problem. But still my problem is not solve.
DishTV Customer Care's response, Aug 6, 2019
Verified Support
DishTV Customer Care's response, Aug 14, 2019
Verified Support
Maine 2 mahine ke recharge ke paise pay kiye lekin company ne mera 1 month ka hi pack activate kiya Maine company main call kiya muje bola gaya Ki 250 ka Recharge our 200 technician charge but maine technician ko total 700 pay kiye the fir bhi muje 1 month ka recharge kiw nahi mila
DishTV Customer Care's response, Aug 6, 2019
Verified Support
DishTV Customer Care's response, Aug 14, 2019
Verified Support
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We had suspended “lock-in” on our packs temporarily, to ensure a smooth migration of customers to the new tariff regime of TRAI. We have reinstated the lock-in policies now and assure you that these are well communicated and fair, in keeping with the TRAI guidelines.
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Online Team
DishTV