DishTV — Payment not received on MY VC NO. | |||
Dear Team, I Had done a recharge of 351.00 on 22 Oct 2015 on wrong VC number DTH – Dishtv VC No – [protected] (Wrong VC Number) Amount – 351.00 Freecharge.in - FCDA[protected] transaction id: PMGW[protected]. ICICI Net Banking Transaction ID[protected]/PGMIB My registered mobile number is [protected] My account holder name "Bhushan Patil" My right VC Number is [protected] I would requested them to transfer my 351.00rs recharge on My right VC Number is [protected]. I guess i had given them maximum details, I had requested them to rectify this issue ASAP. Today i received call from Dishtv that are saying that transaction id: PMGW[protected] is wrong ones i had given all posible id's, still they are denying that its not right ones. The agent keeps telling me that i must have got the SMS on that i made them understand that if i have done a transaction on wrong VC number the message must have gone that person why will i get the message. Kindly resolve my issue Warm Regards, Bhushan Patil, [protected] Was this information helpful? | |||
DishTV customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Bhushan Patil07
As per our conversation with you on [protected], we informed you that unused balance of Rs 280 has been transferred on your VC and Your next recharge date has been changed to 26 11 2015 and switch off date is 29 11 2015.
If still have query then please let us know.
Regards
Online Team
DishTV
As per our conversation with you on [protected], we informed you that unused balance of Rs 280 has been transferred on your VC and Your next recharge date has been changed to 26 11 2015 and switch off date is 29 11 2015.
If still have query then please let us know.
Regards
Online Team
DishTV
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Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.
Regards,
Online Team
DishTV