[Resolved]  DishTV — refund of excess payment

Address:

DishTV, 600014

Dt: 30/03/19, mob: [protected], vc no. [protected], name: krishnan

Incidence: while recharging with upi to dishtv, by mistake i made an excess payment of rs.3946/-
I immediately complained & got the reply from dishtv..

Response fm [protected]@dishtv.in :
"we have taken your request for payment reversal request for the
Payment of rs.3946 which you did on 30/03/2019 against vc no. [protected].
Your request number is:[protected]."

"as per our records our team told that amount will be
Refunded in customer source account within 7 to 10 working days."

But it's already 15 days, i ve not got d refund. They r not responding by mail.
Over phone they say, they ve escalated d issue & will refund shortly. But no refund has been done..
Looks like they r doing an organized fraud..