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[Resolved]  DishTV — Wrong VC Recharge

Address: New Delhi, Delhi

Dear Concerned, I have Recharged my Dish TV On 6th 0f August 2014 Via Online (Paytm) of Rs 300/- but by mistake recharged done on wrong VC ([protected]) instead of [protected]. Regarding that we had word with customer care and they have given a link http://www.dishtv.in/Pages/EmailUs/email-us.aspx and told that mail us all details like wrong vc no, original vc no, recharged amount, date, order no. and followed the same and sent all the details on same mentioned link. After some times got a call from customer care and demanded a referral no Starting From Z... Then we asked the same thing from Paytm and got the mail from paytm after some days with referral no. (Z[protected]. Then we tried to mail the referral no on the same link (http://www.dishtv.in/Pages/EmailUs/email-us.aspx) but showing, "THIS SECTION IS CURRENTLY UNDER MAINTENANCE". since last four days.We contacted to customer care and again told us to mail the referral no on the same link. but still the link is not working. Since Last 10 days we contact many times via mail and Number but no satisfied return got from the DISH TV Customer Care. Kindly do the needful for the same if possible, otherwise we will do further complain in judiciery. we are not satisfied with your service. Thanks Rajesh Kr [protected]
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No (8)
Yes (19)
Aug 14, 2020
Complaint marked as Resolved 
Mar 25, 2015
teeli's response
Verified Support
Aug 06, 2021
DishTV Customer Care's response Dear Asma,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Aug 06, 2021
DishTV Customer Care's response Dear Asma,

We tried to reach you but your no. was not contactable. Please write to us with an updated or alternate mobile number and email ID at [protected]@dishtv.in and we will put all our efforts into trying to help you out.

Regards,
Online Team
DishTV
 
59 Comments

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Comments

Dear damera

We tried to reach you on [protected] but your no. was not reachable. Please write to us with alternate mobile number and email ID at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Reply
sir;my recharge wrong vc [protected] .please help me my amount replaced my vc [protected]
Customer Name MR GHOVERDHAN NAVNATH ZAGDE

Transaction Receipt

order id DT[protected]
transaction id DT[protected]
subscriber id recharged [protected]
operator DISH TV
circle India
you paid (Rs.) 265
recharge amount (mrp) 260
convenience fee* (Rs.)
(for partner discount coupons) 5
date & time [protected]:42:57
*Inclusive of service tax
Reply
Dear Abhijeet (abhijeetpp),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV
Reply

DishTV — deactivate existing pack(Rs 334.00)

Please deactivate pack(334.00) and activate my earlier new super new family pack Rs.240.00 per month. My VC No. is--[protected]. Mob No. [protected]
Reply
Dear Mrityunjoy Mahato, ,

As per our conversation with you on mobile no. [protected] confirmed that you were not made any complaint regarding his dish tv connection Moreover, informed that currently your VC is in detective status hence you need to make payment .For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Reply

fraud/scam website

Hi all,
Plz dont work for citi express.The website is fraud and scam.they just collect security deposit and work from us.finally they conclude error and they wont give you any payment including our security deposit .
Reply

number change

sir my vc no is [protected] current ph no active is [protected] which is my brother no he always remain out of home so please activate my no [protected] and change name of my ( AADIL MAJEED BHAT)
Reply

DO NOT MAIL AT EMAIL US AT DISH TV

SIR MY DISH T, V. VC NO.[protected] I DO NOT SENT EMAIL AT MAIL US AT DISH TV, I ALSO SENT MAIL NODAL OFFICER DISH TV KOLKATA BUT NOT SETRIGHT TILL NOW SO I REQUEST TO U SIR PLS DO NEDFUL THANK U T. SHARMA +91-[protected]
Reply
Dear Aadil Majeed,

As per our conversation with you on phone no [protected], you told there no issue concern related to DishTV .For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Reply
Dear Customer(mayatapan),

As per our conversation on phone, no [protected], confirm there no issue related to DishTV connection package info given .For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Reply

changing channel without any request from customer

My dish tv not o [protected]. I m not veiwing sony, max, son pal, from 1st novmber.pls et ettstart immediatly also many i do not get network many time whats problem. i stay in pune (katraj- kondhwa rd) pls solve my issue urjently
Reply

Sir ,Not Exibit and Seen MA TV,Ma Music,Ma Gold Chanalas.

I am podila.ravikumar, My A/c No. [protected], My Dist TV not Exhibit and Seen MA TV, Ma Music, Ma Gold Chanalas.
Reply
Dear Customer(podilaravikumar ),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Reply
sir mera dish galat no. [protected] pr rechagre ho gya h, jo k mene date[protected] amt-100/- ka kraya pls us recharge ko vc no[protected] pr transfer kr de hai... thnks
Reply
DishTV Customer Care's response, Sep 5, 2016
Verified Support
Dear deepsoni123

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Sep 5, 2016
Verified Support
Dear deepsoni123

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your correct VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Sep 16, 2016
Verified Support
Dear deepsoni123

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV
I want recharge dish TV id-[protected].
But by mistake recharge wrong dish TV id-[protected].
Recharge money rs 300.
My email ID ravishekhar.[protected]@rediffmail.com

Wrong VC Recharge - Comment #2598305 - Image #0
Wrong VC Recharge - Comment #2598305 - Image #1
Reply
DishTV Customer Care's response, Nov 17, 2016
Verified Support
Dear ravishekhar816,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [email protected].

Regards,
Online Team
DishTV
Correct VC card number [protected] [protected].. (it is register on the name of sara )
Wrong VC card number [protected]
Txn. ID:N[protected]
₹ 300 May 13, 2018
Please transfer to correct ID
Reply
DishTV Customer Care's response, May 15, 2018
Verified Support
Dear Customer (Mongve Teron Langneh),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, May 23, 2018
Verified Support
Dear Customer (Mongve Teron Langneh),

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV
I have recharged wrong number distv account.. From my paytm account.. Please help me on this
Paid Rs.320 to Paytm at May 20, 2019 20:35:16 . Order ID: [protected] . Updated Balance: Paytm Wallet-
Reply
DishTV Customer Care's response, May 22, 2019
Verified Support
Dear Gunapal,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, May 30, 2019
Verified Support
Dear Gunapal,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV
I had done Dish TV recharge of Rs 200 on VC no. [protected] which is wrong ❌. My original Dish TV VC no. [protected]. I am felling to cry. My transaction id is [protected] . Please help me to reverse my money back to my original payment method or recharge my original number.

Wrong VC Recharge - Comment #3762445 - Image #0
Reply
DishTV Customer Care's response, Nov 15, 2020
Verified Support
Dear Ayon,

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Nov 22, 2020
Verified Support
Dear Ayon,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Today I recharged my dish tv by paytm .. but unfortunately I recharged on wrong vc number of Airtel dth..I am so depressed.. please transfer this amount on my dish.. please help.. please.. I request..
Wrong vc number:[protected]
Correct vc number: [protected]
Amount: 302
Registered mobile number: [protected]

Wrong VC Recharge - Comment #3872245 - Image #0
Reply

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