DishTV Complaints & Reviews

MASTI, SONY MUSIC, (BOTH HINDI SONGS) & NDTV GOOD TIMES are subscribed channels by the subject connections., These are discontinued to be broadcasted by Dish TV for subject. Earlier the channel No of NEWS NATION as changed.
Such repeated unethical action amounts to deficiencies in service and causing mental harassment to us.
Please restore these channels forthwith failing which appropriate action will be initiated
This is my SECOND COMPLANT FOR DFFEET CHANL IN A WEEKS TIME.
Colonel T S Payal
Dehradun

VC Nos [protected] & [protected], sony music, masti (both hindi songs) and ndtv good times have been discontinued. these are subscribed channels. non broadcast of subscribed channels are deficiencies in service and invite legal action. this is the second complaint in 7 days time regarding non broadcast of subscribed channels. in case services/such harassment continue on these VC Nos, appropriate action will be taken to disconnect both these VC Nos by not renewing them in september as these complaints has been there in majority of customers in dehradun including the agent/adviser KISHORE ELECTRONICSM PALTAN BAZAAR dehradun
Please restore or face discontinuation & loss of business, no more accepting such non-sense from you the service provider
Colonel T S PAYAL, DEHRADUN

I have recharged my VC No.[protected] for Rs.1680/- on 08.04.2014 for six months.The channels i.e. Shahra samay, India News, News Nation, IBN 7, Shudarshan Tv, and world Movies were also covered in my package, but these channels have been deleted from my package since 28.08.2014 without giving any reasons and as such I feel harassment.Moreover, your customer care service phone is also not working . In view of above, you are requested to restore these channels immediately to avoid harassment. Thanking you. Yours faithfully Deepak Mishra H.No.-51, Bharpur Garden, Patiala(Punjab) Mob. No.[protected]

Dear service provider, My mobile No not yet registered in my account, pl registered my mobile no [protected].secondly initially i have opted for package of Rs.280/- pm and added MTV amounting to Rs.20, so my package should be Rs.300/- pm, but now u have increase it to Rs. 370 /- pm. thirdly erroneously Chanel no 254 added with my package. please registered my mobile no, reduce my package to Rs.280/- pm, delete Chanel no 254, your early action in this regards solicited please. reply affirmative shortly. thanks.

We have been cheated by the dishtv dealer m/s swastik enterprises, Shop No 4 Taniya Sargam, Near Dubey Medical Collage, Link Road, Nalasopara East, Thane - 401209 operated by Hemant Pujari and his wife Sheela Pujari ( Mob nos. [protected], [protected] ). Hemant has collected Rs. 3210 on 18th july 2014 for a new dishtv connection with vc. No. [protected] inclusive of 6 months recharge amount. However, the dishtv stopped working on 16th August 2014. Whenever we contact Hemant Pujari and his wife, they do not respond properly, or disconnect the phone. He is a big cheat. Please do not deal with this fraud. This agency has not provided us with a bill for the amount paid. However, we have taken voice recording of the communication transpaired at the time of making payment to this agency.

last week when we call the customer care they send the technician he checked the whole thing for more than 4 hours and finally just he took the setup box saying that we will check this also after 4 days he brougt the another one saying that it is a new piece and charged 500 rupees. now again after 1 week it is not coming the same problem persists now again we call the customer care center again he is telling that he will sent the technician which is of no use in stb info sheet the channels are not changing to green from red so there is some problem what is that please try to solve this problem as soon as possible otherwise we will call the consumer court and will complaint.

VC No : [protected] Initial issue occurred on 31st may 2014 technician visited said LNB is a problem and replaced it on the terrace yet problem persisted later he fidgeted with the connector and picture was restored. Charged Rs 550/ for LNB & 225/- visiting charge. Complain No 14345623 was lodged on 22 aug 2014 The technician visited on 23rd said LNB has again spoilt, however i had the old LNB which he replaced and said was working fine. However picture was not restored he concluded that cable is now a problem and since its late someone else will come and attend tomorrow, On 24th another technician came replaced the cable and the picture was restored. Billed me : Rs 336/- for cable, Rs 80/- for connector & Rs. 225/- service charge. ( would have also charged me Rs. 550/- for LNB had i not kept the old LNB) In all a charge of Rs 1, 500/= within a span of 3 months only on maintenance besides subscription charges. I demand that the earlier charge for LNB which was replaced while in working condition be returned, The service manager at their Goregaon service centre some Mr Shukla insisted on me paying all the above mentioned charges. On trying to reason with him he abruptly decided to remove the cable and his technician did just that leaving all connections open. Despite repeated call to their call centre & emails, have received no revert yet from DISHTV its been 6 day so far.

I have Customer For Dish Tv v.c no: [protected], but due to some Error i have done wrongly recharge do another their v.c no: [protected] trans ID: RI[protected] Date 22.08.2014 Amt Rs 250/--time: 06:54 PM, so Iwill request u please transfer this amt to next month on V C No : [protected] Name C R Agrawal Gokulpeth Nagpur. Any Query Plz call [protected] . THanking You CR Agrawal

I am customer of dish to dot with vc no [protected].

I got recharge my super family package with a sum of Rs. 250/ on 13th Aug. 2014 in well advance from the switch off date 18th Aug.2014 as I have to move out of station for 10days.

Now new date for recharge and switch off has been conveyed by you is 17th sept. & 20th Sept.2014 respectively.

In this regard I contacted your customer care centre Ms. Priti and Flor Manager Mr. Abhishek on 26th Aug 14, who admitted the mistake and same will be rectified within 24 hours. But it was not done.

Therefore, today on 27th Aug.14, I again contacted customer care to Mr. Chandan, fir supervisorrMr. Piyush and flr manager Mr. Babu. It is very rediculos it took more then 30 minutes to transfer the line from one to another point and it was informed that nothing can be done by them as rate has been revised. The behavor of your staff is not acceptable. Pl look into the matter and give proper training how to deal with customers.

How You can revise the rate without prior information to the customer. Moreover, you cannot revise the rate premature date of already paid amount.It is breach of trust.

Pl. needful to get correction in dates and take appropriate action against your deliquent staff with intimation to undersigned. Otherwise I shall be forced to take the matter to higher authorities and to the Consumer Forum.

Dr. Sudershan Kumar Jain

We had not used our dish tv for nearly 2 months. After 2 months even after recharging it for Rs 1000, it is still not working. We checked our dish connection and all other plugs at home. Everything is fine, but we are not getting any channels. So please check if everything is ok with our connection or refresh it. The phone number is [protected].

My parent connection's vc no. is 01511725. The child pack of this parent's connection that is [protected]. we had request for channel MOD NON STOP channel no. 254 for our child pack through our bonus points on saturday that is 23 August. 35 bonus points have been deducted from our account still the channel is not activated yet.

We have made recharge of Rs. 1800/- through Mobikwik for our Dish Tv Vc numbare [protected]. But at the time recharge we have entered wrong vc number - [protected]. So plese transfer the amount to our correct vc no - [protected]. The traction id given by Mobikwik is [protected]. Please do the needful. Sushil Shinde

Receiver now on, but showing one message "please wait loading".Actually we are not used tv before one month.Two days before we start the tv at that time the above message is showing. Now two days continusaly tv and receiver on .But showing above message only.Kindly do needful help.

Last 3 months HD channels are not working properly.Although we are recharged of Rs 599, HD royal pack..but only 5 to 6 days in a month we are getting the HD channels properly .We escalated the issue on Jul 28, 2014 regarding the same issue but no proper resolution. We are really helpless, Hope We will get the proper help from your end..We are really in big trouble ..Help us. VC no [protected] Previous complain Url: http://www.consumercomplaints.in/dishtv-call-avoidance-miscommunication-c919340#...⇄

Few hours ago i registered a complaint from ur portal regarding transmission of channels on my dish tv and useless costumer service but till now nothing was done in this regard plz sir do something i[censored] can else dont betray people saying register complaints from this portal.thank u sir g.

sir yesterday irecharged my account but still i am not watching 80% Of channels viz max zee tv zee cinema etc etc.sir pleaz do some thing in this regard at very earliest.morever i also contacted with costumer care person but he did not help me and still the problem has not been resolved.also contacted with them it costed me 20 rupees but all in vain.plz do some thing with yur god will.and plz if dishtv had a toll free costumer service number plz aware me with yes or no. javeed ahmad [protected] [protected] khan209.[protected]@gmail.com

I'm Balamurugan from Chennai A/c no [protected]' I tried calling up number of times, the customer care to manage my account and channels status.It was not only a waste of time but also money since it costed me around 10Rs/ call.I just want to know what is your problem in attending the clients request or else is there any other way I can speak to your customer care person.

I am regular Reader of T O I - I am having Problem in my dish TV Connection for past few Months My V C No. is [protected] - I Have signed A M C with Dish T V - I have been sending the Complaint to Dish TV for 3/4 Months But No action is taken so far
I am unable to view 50% of the Channels for which I have Paid
Kindly Help Me
Dr. Baralay
[protected]
Pune - India

VC No [protected] (child ) Parent VC No [protected]. Since last one week NEWS NATION a subscribed channel is not being received in these connections. This is a deficiency in service, causes mental harassment due to persistently complaining to your customer care executive, is unethical practice not to provide such channels that has been paid for both the quoted connections.
In Haridwar, a consumer petitioned in consumer court for non provision of channels subscribed/paid for.and Dish TV was penalised.
Please restore the NEWS NATION CHANNEL FORTHWITH failing which the under named will be compelled to initiate appropriate action.
Your website for complaint is not responding and still under maintenance. Email has also been sent to nodal officers o[censored]ttarakhand Mr Yogendra and Ms Shalini for action but there is no response.

Colonel Trijiwan Singh Payal
Dehradun
[protected],[protected] email [protected]@yahoo.co.in

Dear Sir, Myself Shuvendu Mondal having VC no [protected] have made wrong recharge of Rs 42100.00 towards my dish tv on 10.08.2014. I have made request to cancel the transaction and refund the money to your dish tv customer care. From your customer care request me to make another transaction of Rs 421 so that amount of Rs 42100 will refund. They gave me the service request no[protected] and promise me to refund within 5-7 working days Below I paste the conversation with one of your customer care of dish tv Dear Mr Mondal, Thank you for writing to us. As per our conversation, amount has been refunded from our side and same will be credited in your bank account within 5 to 7 working days. For any further assistance, please write to us by visiting at -http://www.dishtv.in/email-us.aspx We value your association and assure you of our commitment to serve you better. Warm regards, Radhika Aneja Customer Service DISHTV Did our response resolve your query? Please Click on the link below to give us your valuable feedback. http://202.46.200.213/PaymentAuditDetails/CustomerFeedback.aspx?Mid=[protected]@...⇄ Visit DISHTV Facebook page for Non-Stop dose of Entertainment. Stay abreast with latest in Sports, Music, Movies, dishtv offers and more. Like Us on www.facebook.com/dishtvindia . Give a MISSED CALL on [protected] (Toll Free) to know your Current Account Balance, Payment Confirmation details and Next Recharge date, from your registered mobile number. Here I am attached thedetails of the First transaction Transaction details are given below Your transaction details are as follows: trans ID: RI[protected] v.c no: [protected] amount: 42100 date-time:[protected]:41 PM status: recharge successful Next Transaction details are as follows Your transaction details are as follows: trans ID: RI[protected] v.c no: [protected] amount: 421 date-time:[protected]:24 AM status: recharge successful But Still it was over 10 days and I am not getting my money back. I am acontinuos touch with your customer care and Ahmedabad Nodal Officer Mr. Vipul k. I meet him personally and request on the same matter. Here I paste and attached my account statement for your reference that no money was refunded by you people . HDFC BANK Ltd. Page No .: 1 Statement of accounts Account Branch : ASHRAM ROAD Address : SHILP-II NEXT TO VIKRAM CHAMBERS MR. SHUVENDU MONDAL ASHRAM ROAD 29 UPENDRA KISHOR PATH City : AHMEDABAD 380 009 CITY CENTRE State : GUJARAT DURGAPUR DIST BURDWAN Phone no. :[protected] BURDWAN 713216 Email : [protected]@yahoo.com WEST BENGAL INDIA OD Limit : 0.00 Currency : INR Cust ID : 48336892 JOINT HOLDERS : Account No : [protected] OTHER A/C Open Date : 10/03/2013 Nomination : Not Registered Account Status : Regular Statement From : 09/08/2014 To: 20/08/2014 RTGS/NEFT IFSC : HDFC0000069 MICR :[protected] Branch Code : 69 Product Code : 114 [protected][protected][protected][protected][protected][protected]------ Date Narration Chq./Ref.No. Value Dt Withdrawal Amt. Deposit Amt. Closing Balance [protected][protected][protected][protected][protected][protected]------ 09/08/14 POS [protected] VODAFONE_BD POS DEB [protected] 09/08/14 190.00 99, 724.47 IT 10/08/14 [protected] -TPT-ATM NOT WRKNG [protected]A1 10/08/14 500.00 99, 224.47 10/08/14 ATW-[protected]-P1DCAM06-AHMEDABAD [protected] 11/08/14 500.00 98, 724.47 10/08/14 POS [protected] PAYU POS DEBIT [protected] 11/08/14 42, 100.00 56, 624.47 11/08/14 [protected]/IRCTC_NEW [protected] 11/08/14 1, 256.24 55, 368.23 11/08/14 [protected]/IRCTC_NEW [protected] 11/08/14 11.23 55, 357.00 11/08/[protected]/TECHONLINERECHARGESE [protected] 11/08/14 421.00 54, 936.00 14/08/14 NWD-[protected]-SACW8461-AHMEDABAD [protected] 14/08/14 2, 500.00 52, 436.00 17/08/14 ATW-[protected]-P1DCAM06-AHMEDABAD [protected] 17/08/14 2, 500.00 49, 936.00 17/08/14 POS [protected] VODAFONE_BD POS DEB [protected] 17/08/14 31.00 49, 905.00 IT 17/08/14 [protected] -TPT-TV RCHRG [protected]A1 17/08/14 141.00 50, 046.00 19/08/14 IRCTC_CRIS REF-21/06/14-[protected] [protected] 19/08/14 310.00 50, 356.00 19/08/14 POS [protected] MAPPLE EXIM PVT POS [protected] 19/08/14 1, 012.00 49, 344.00 DEBIT ******** **************************************** **************** ******** ****************** ****************** ****************** ********************************************************************************...⇄ STATEMENT SUMMARY :- Opening Balance Debits Credits Closing Bal 99, 914.47 51, 021.47 451.00 49, 344.00 Dr Count Cr Count 11 2 HDFC Bank Service Tax Registration NO. : M-IV/ST/ BANK & OTHER SERVICES / 20 / 2001 Registered Office Address: HDFC Bank House, Senapati Bapat Marg, Lower Parel, Mumbai 400013 --- End Of Statement --- Pl do the needful and response as early as possible because it already 10 days over Thanks & Regards Shuvendu Mondal [protected] Vc No [protected]