DishTV Complaints & Reviews

Receiver now on, but showing one message "please wait loading".Actually we are not used tv before one month.Two days before we start the tv at that time the above message is showing. Now two days continusaly tv and receiver on .But showing above message only.Kindly do needful help.

Last 3 months HD channels are not working properly.Although we are recharged of Rs 599, HD royal pack..but only 5 to 6 days in a month we are getting the HD channels properly .We escalated the issue on Jul 28, 2014 regarding the same issue but no proper resolution. We are really helpless, Hope We will get the proper help from your end..We are really in big trouble ..Help us. VC no [protected] Previous complain Url: http://www.consumercomplaints.in/dishtv-call-avoidance-miscommunication-c919340#...⇄

Few hours ago i registered a complaint from ur portal regarding transmission of channels on my dish tv and useless costumer service but till now nothing was done in this regard plz sir do something i[censored] can else dont betray people saying register complaints from this portal.thank u sir g.

sir yesterday irecharged my account but still i am not watching 80% Of channels viz max zee tv zee cinema etc etc.sir pleaz do some thing in this regard at very earliest.morever i also contacted with costumer care person but he did not help me and still the problem has not been resolved.also contacted with them it costed me 20 rupees but all in vain.plz do some thing with yur god will.and plz if dishtv had a toll free costumer service number plz aware me with yes or no. javeed ahmad [protected] [protected] khan209.[protected]@gmail.com

I'm Balamurugan from Chennai A/c no [protected]' I tried calling up number of times, the customer care to manage my account and channels status.It was not only a waste of time but also money since it costed me around 10Rs/ call.I just want to know what is your problem in attending the clients request or else is there any other way I can speak to your customer care person.

I am regular Reader of T O I - I am having Problem in my dish TV Connection for past few Months My V C No. is [protected] - I Have signed A M C with Dish T V - I have been sending the Complaint to Dish TV for 3/4 Months But No action is taken so far
I am unable to view 50% of the Channels for which I have Paid
Kindly Help Me
Dr. Baralay
[protected]
Pune - India

VC No [protected] (child ) Parent VC No [protected]. Since last one week NEWS NATION a subscribed channel is not being received in these connections. This is a deficiency in service, causes mental harassment due to persistently complaining to your customer care executive, is unethical practice not to provide such channels that has been paid for both the quoted connections.
In Haridwar, a consumer petitioned in consumer court for non provision of channels subscribed/paid for.and Dish TV was penalised.
Please restore the NEWS NATION CHANNEL FORTHWITH failing which the under named will be compelled to initiate appropriate action.
Your website for complaint is not responding and still under maintenance. Email has also been sent to nodal officers o[censored]ttarakhand Mr Yogendra and Ms Shalini for action but there is no response.

Colonel Trijiwan Singh Payal
Dehradun
[protected],[protected] email [protected]@yahoo.co.in

Dear Sir, Myself Shuvendu Mondal having VC no [protected] have made wrong recharge of Rs 42100.00 towards my dish tv on 10.08.2014. I have made request to cancel the transaction and refund the money to your dish tv customer care. From your customer care request me to make another transaction of Rs 421 so that amount of Rs 42100 will refund. They gave me the service request no[protected] and promise me to refund within 5-7 working days Below I paste the conversation with one of your customer care of dish tv Dear Mr Mondal, Thank you for writing to us. As per our conversation, amount has been refunded from our side and same will be credited in your bank account within 5 to 7 working days. For any further assistance, please write to us by visiting at -http://www.dishtv.in/email-us.aspx We value your association and assure you of our commitment to serve you better. Warm regards, Radhika Aneja Customer Service DISHTV Did our response resolve your query? Please Click on the link below to give us your valuable feedback. http://202.46.200.213/PaymentAuditDetails/CustomerFeedback.aspx?Mid=[protected]@...⇄ Visit DISHTV Facebook page for Non-Stop dose of Entertainment. Stay abreast with latest in Sports, Music, Movies, dishtv offers and more. Like Us on www.facebook.com/dishtvindia . Give a MISSED CALL on [protected] (Toll Free) to know your Current Account Balance, Payment Confirmation details and Next Recharge date, from your registered mobile number. Here I am attached thedetails of the First transaction Transaction details are given below Your transaction details are as follows: trans ID: RI[protected] v.c no: [protected] amount: 42100 date-time:[protected]:41 PM status: recharge successful Next Transaction details are as follows Your transaction details are as follows: trans ID: RI[protected] v.c no: [protected] amount: 421 date-time:[protected]:24 AM status: recharge successful But Still it was over 10 days and I am not getting my money back. I am acontinuos touch with your customer care and Ahmedabad Nodal Officer Mr. Vipul k. I meet him personally and request on the same matter. Here I paste and attached my account statement for your reference that no money was refunded by you people . HDFC BANK Ltd. Page No .: 1 Statement of accounts Account Branch : ASHRAM ROAD Address : SHILP-II NEXT TO VIKRAM CHAMBERS MR. SHUVENDU MONDAL ASHRAM ROAD 29 UPENDRA KISHOR PATH City : AHMEDABAD 380 009 CITY CENTRE State : GUJARAT DURGAPUR DIST BURDWAN Phone no. :[protected] BURDWAN 713216 Email : [protected]@yahoo.com WEST BENGAL INDIA OD Limit : 0.00 Currency : INR Cust ID : 48336892 JOINT HOLDERS : Account No : [protected] OTHER A/C Open Date : 10/03/2013 Nomination : Not Registered Account Status : Regular Statement From : 09/08/2014 To: 20/08/2014 RTGS/NEFT IFSC : HDFC0000069 MICR :[protected] Branch Code : 69 Product Code : 114 [protected][protected][protected][protected][protected][protected]------ Date Narration Chq./Ref.No. Value Dt Withdrawal Amt. Deposit Amt. Closing Balance [protected][protected][protected][protected][protected][protected]------ 09/08/14 POS [protected] VODAFONE_BD POS DEB [protected] 09/08/14 190.00 99, 724.47 IT 10/08/14 [protected] -TPT-ATM NOT WRKNG [protected]A1 10/08/14 500.00 99, 224.47 10/08/14 ATW-[protected]-P1DCAM06-AHMEDABAD [protected] 11/08/14 500.00 98, 724.47 10/08/14 POS [protected] PAYU POS DEBIT [protected] 11/08/14 42, 100.00 56, 624.47 11/08/14 [protected]/IRCTC_NEW [protected] 11/08/14 1, 256.24 55, 368.23 11/08/14 [protected]/IRCTC_NEW [protected] 11/08/14 11.23 55, 357.00 11/08/[protected]/TECHONLINERECHARGESE [protected] 11/08/14 421.00 54, 936.00 14/08/14 NWD-[protected]-SACW8461-AHMEDABAD [protected] 14/08/14 2, 500.00 52, 436.00 17/08/14 ATW-[protected]-P1DCAM06-AHMEDABAD [protected] 17/08/14 2, 500.00 49, 936.00 17/08/14 POS [protected] VODAFONE_BD POS DEB [protected] 17/08/14 31.00 49, 905.00 IT 17/08/14 [protected] -TPT-TV RCHRG [protected]A1 17/08/14 141.00 50, 046.00 19/08/14 IRCTC_CRIS REF-21/06/14-[protected] [protected] 19/08/14 310.00 50, 356.00 19/08/14 POS [protected] MAPPLE EXIM PVT POS [protected] 19/08/14 1, 012.00 49, 344.00 DEBIT ******** **************************************** **************** ******** ****************** ****************** ****************** ********************************************************************************...⇄ STATEMENT SUMMARY :- Opening Balance Debits Credits Closing Bal 99, 914.47 51, 021.47 451.00 49, 344.00 Dr Count Cr Count 11 2 HDFC Bank Service Tax Registration NO. : M-IV/ST/ BANK & OTHER SERVICES / 20 / 2001 Registered Office Address: HDFC Bank House, Senapati Bapat Marg, Lower Parel, Mumbai 400013 --- End Of Statement --- Pl do the needful and response as early as possible because it already 10 days over Thanks & Regards Shuvendu Mondal [protected] Vc No [protected]

Hi my dishtv VCC # is [protected]. i had called dishtv and booked a tech on 16th of august and i was promised that a technician would be there within 24 hrs, its 20 august 2014 today and i am still waiting for a technician, its very hard to understand how they calculate 24 hrs... every time i call them up they are just of no use, no technician came to my house and i am still waiting...My account is recharged upto 2nd Oct and yet i am not able to enjoy or view my services .My STB No has been changed by their distributor Arihant Telecom, Bhuj - Kutch without my permission.I also called disttv asking for help and everyday they say it will be started the next day. i really feel very harrassed by their inhuman attitude... I hope anything can be done now via consumer forum...plz help .My dishtv Complaint No. is 14253140 dated 16 Aug 2014.Must say really pathetic service, because of providers like this we have to face this problems

Since 3rd Aug. I have complained three times but so far my problem is not solved. Last complain id was[protected] which has not been attained by your representative. Since 2009 i am a regular customer of DISH TV but after this problem I am so afraid about the your service. Your local fellows are not responding properly and same has forced us to go against dish tv. I hope you will consider the complain strongly and solve my problem as early as possible. Regards / Radhakanta Dhar. Dish TV Id - [protected]. Mob. No [protected] / [protected]

I had been using dish tv for last 7 years, and had been loyal to the company as a consumer however ever it seems the company has been fleecing consumers of late . I took a new HD connection and was guaranteed a great service while installation but every month the set top get an issue and the phone call to dishtv call centre has one rote reply " Sir we will send you a technician to completely resolve the issue and will charge you RS 175 for the visit " This has been now for over 5 times in last 9 months and no one in dish tv management seem to bother on fixing the issue rather the 3rd party technician only fleeces us by Rs 175 every alternate month . A sad consumer now and am looking to disban the services and association with DishTV for ever unless the management gets in and resolves the issues ... Akhil

Hi my dishtv VCC # is [protected]. i had booked dishtv and booked a tech on 16th of august and i was promised that a technician would be there within 24 hrs, its 17 august 2014 and i am still waiting for a technician, its very hard to understand how they calculate 24 hrs... every time i call customer care they are just of no use, no technician came to my house and i am still waiting... Their distributor Arihant telecom in Bhuj - Kutch has changed my STB No. without my permission and due to this I cannot view the dishtv programs from 15 August . My account is recharged upto 2nd October. I am not able to enjoy or view my services and i also called dist tv asking for compensation and they said nothing can be done about... I hope anything can be done now via consumer forum...plz help. My dishtv complaint no. is 14253140 dated 16th Aug.. Must say really pathetic service, because of providers like this we have to face this problems

Dear sir, other DTH services have more Kannada channels upto 22 Kannada channels like videocan has 22Kannada channels. But Dish TV has only 14 Kannada channels. please add more Kannada channels to Dish TV. Dish TV is cheating for Karnataka & Kannada peoples.

Dear sir I am a valued customer of family pack. Which you have charged for Rs.220/- pm. I do not want to continue as such I want the rate chart for each channels. That I can choice any channels to view. Kindly provide the same to my mail id. Thanks Manmohan kar [protected] [protected]@yahoo.co.in

Dear Sir, I draw your kind attention that we recharged gold pack on time but you deducted our balance in every month without notice.We are watching before few months, several channels are disconnected by your side.Recently we add Hindi regional channels 812 and pay Rs 10.Why should I pay regional channels because your browser have shown channels 812 only pack of Rs 220 pm but we paid every month Rs 280 pm. Please give reasons in this regard and credit to my main balance in our a/c. Thanking you. Shyama Pd Das

Dear Concerned, I have Recharged my Dish TV On 6th 0f August 2014 Via Online (Paytm) of Rs 300/- but by mistake recharged done on wrong VC ([protected]) instead of [protected]. Regarding that we had word with customer care and they have given a link http://www.dishtv.in/Pages/EmailUs/email-us.aspx and told that mail us all details like wrong vc no, original vc no, recharged amount, date, order no. and followed the same and sent all the...

Hello,

Good Morning,

Yesterday dated 15-Aug-2014 and @ time 08:46 P.M. from mobile no :[protected] . They had call us from Dish TV H.O. as per they said. and they had promised us my problem will resolved and also tolled us you are in right place ( mean me are in right place ).

According to his promises whatever the part will changed by the service Engg. It will mentioned with serial no or parts no on receipt and also mention the guaranty period and charges.

And also he was promised me you do not get any trouble any more in future .


Today again I had call from your local Dish TV Service Center at @ 9:45 Am from Pune ( Guru Enterprises ) : According to his statement, they will not give us any mentioned ( parts no, Guaranty period ) on concerned Receipt. And Also they will charge parts amount with visit charges.

So that I refused his offer because of whatever conversation with H.O's person had promised us. It showing some deference in both had statement.

So Please guide us what to do.. to fixed this existing problem..

Thanks and Regards,

Krishna Prasad
VC No : [protected]

Name : Krishna Bihari Prasad.
Register Cell No :[protected]
VC No Is : [protected]

Address :
B-207, Kamal Green Leaf,
Gat No : 571,
Kirkatwadi, Near Zillha Parishad School,
Singhgad Road,
Pune - 411 024

Hi, I have been a customer with DishTV for over 5 years since 2008 and hold 2 VC numbers with them namely[protected] and[protected]. Since the last 6 months, both VC have been facing severe technical issues and the problem is that one cannot even report them since the customer service number is constantly BUSY. However, being patient i have tried calling them multiple times over multiple days. I finally managed to speak to them and they sent across a technician to check into my connections. The error that i am getting is 301-No Signal found and this cannot be rectified by the call center, a technician has to come and check. They charge 225 to just come and visit and check or rectify the issue. The technician who came in was extremely rude and had no idea what he was doing. He first stated that as per his observations, the LNB receiver is faulty and would have to be replaced costing Rs.650. Knowing the ignorant approach by DishTV i decided not to argue and asked him to change the receiver. After changing the receiver, he could still see no network. So he decided to refix the wire connections. He changed the connections and still no network was found. Finally, the technician says that the entire Dish assembly would have to be changed since it is rusted and cannot be aligned. Is this a joke? And why should the consumer keep paying for things when inspite of multiple options being tried, the problem cannot be resolved. The total cost of service, receiver and Dish assembly as stated by the technician is Rs. 2000. Why should i pay it? DishTV should be responsible for providing proper resolution pertaining to their equipment. The next issue that i have is that i have been with DishTV for over 5 years. What is DISHTV doing from their end to reward my loyalty with them? Why cant they do something for customer delight by installing new equipment for free for a customer who has been with them for so long? My entire building has other brands fitted and i am the 'ONLY DISHTV CUSTOMER' in my society. I would really love to change over however am binded by a 3+2 year offer that i have subscribed to and paid in bulk. I paid a total of 30000 rupees and should be getting services until 2018. I treat this as blackmail. DishTV understands that the customer is stuck and would have to replace the equipment to continue using the service else can suffer if he does not. Instead of providing customer delight, customer plight is the focus. Please help. My service has not been utilized over the last 1 month. DIshTV should either refund my balance payment that they are holding or resolve the issue for free themselves for such a loyal customer.

This is bring into knowledge that the free channels like DD National, DD Bharti etc are not being provided by the Dish TV after the recharge due date. Its every Indian's right to view the free channel like DD National, Whether they recahrge it or not due to any financial problem. Today - a very auspesious day for our country, we wanted to hear Our Honorable Prime Minister - Mr. Narendra Modi but due to Our service provider, we could not...

[protected] I have a written acknowledgement from the company stating that my account is recharged till 01 April 2015. Inspite of that every one or two months, the system displays, recharge due and gets deactivated. Now for last more than a week the connection is lying de-activated. No response on complaint sent to their email id. Can someone respond. Regards