Ditch The Guilt — Non receipt of goods despite payment

Address: 406 Navyug Industrial Estate Tokershi Jivraj Rd, Jamnadas Prabhudas Chawl, Abhyudaya Nagar, Sewri, Mumbai, Maharashtra 400015

Website: ditchtheguilt.fit

On December 15, 2025, I placed an order worth ₹120 for 3 chocolates through the official Ditch The Guilt website (https://ditchtheguilt.fit
). I received only an order confirmation email with my Order ID: 189747. Since then, there has been no tracking ID provided, no expected delivery date shared, and no further updates on my purchase. despite repeatedly emailing them.

I made a full payment at the time of ordering. I have tried to wait patiently, but approximately 2 months have passed, and there has been zero communication from the company regarding the status of my order.

I demand full refund + interest + compensation for mental harassment

It is concerning to see a brand accept payments and then fail to deliver products or provide any updates. This behaviour is unprofessional and misleading and raises serious questions about their business practices.

I request the concerned authorities to:

Investigate this company for taking payments without fulfilling orders

Ensure customers either receive their products or get a full refund

Take appropriate action to hold the company accountable for such negligence