Ditch The Guilt Complaints & Reviews

I placed order #143117 and paid ₹89 in advance through a wallet. I received the order confirmation on 9 October 2026. However, I have not received the product or any tracking information.

I have attempted to contact the seller through available communication channels, but I have not received a satisfactory response. The brand's social media pages also appear to have been taken down or become unavailable.

I...

So I have ordered 4 chocolates from ditch the guilt site and I just got one simple email
From then on I got nothing from the side of site or the company
No tracking and nothing is being provided...

I placed a prepaid order with Ditch The Guilt on 25 September 2026. Today is 8 October 2026, and my order has still not been shipped or delivered.

I have already waited for almost two weeks for an order that has apparently not even been dispatched. Despite contacting the company, I am being left on seen.

What is particularly concerning is that I have found several other customers reporting similar experiences...

I ordered this product by seeing it on insta saying they are giving discounts for 2 chocolates. When I placed the order the it showed order confirmed. It's almost been two weeks now but there is no regards for the shipment of the product. Very bad quality service and no proper response from the company. Refund policy also doesn't work....

I placed a prepaid order with Ditch The Guilt on 8 September 2026. Today is 23 September 2026, and my order has still not been shipped or delivered.

For approximately the last one week, the company has repeatedly told me that my order has been “booked for priority dispatch”, but there has been no actual shipment, tracking information, or meaningful progress.

I have already waited 15 days for an order that...

Being the festive season, I have ordered many chocolates work 890 rupees on 6th september, i have not received any tracking number or message, only mail when booked. on their website the number they have given is not working, sent two mails also no reply. i trusted this brand seeing their advertisement and the website, but today is 19th sept no message or reply yet to my email. please find out about this company and get us the contact details...

"Ditch the guilt" chocolates was running sponsored ads about discount prices in their chocolates and i placed an order of 3 chocolates. The order number is #90120. Ordered under the name Pavithra Raman. Delivery location is Vadavalli, Coimbatore. Total order price is Rs. 178. It is almost a month and the product has not been delivered and i requested for refund. No response for that mail. I later found in the internet that this company is...

I placed two orders on 27th August. They were prepaid orders, and they were showing some discount on the website. After taking a look, I placed a couple of orders hoping that they will get delivered soon, with the promise stating that prepaid orders will be shipped in 1 day. I liked the website. I felt it was genuine. I placed my orders.

Now, almost 3 weeks later, when I'm checking, they haven't even shipped the order. They...

I have ordered chocolates from ditchtheguilt.fit website and done the payment online. My confirmation order number is #53821 dated on 05th aug 2026. As of now i still didn't get the delivery. Tried to contact them via emails and calls, still not get my refund or the delivery....

I placed an order for chocolates from Ditch The Guilt (Order No. 70310) more than 20 days ago, but I have still not received the order. The order has not been delivered despite the significant delay.

I request the company to either deliver the order immediately with a confirmed delivery date or issue a full refund for the amount paid. Please also provide an explanation for the delay and the current status of my order....

I want to complain about my order, which I placed on 19 August. My order number is 82958. It has now been 14 days, and I still have not received my product.

Please look into this issue immediately and either deliver my order without any further delay or process a full refund if you are unable to deliver it promptly....

Nature of Complaint: Non-delivery of goods / Deficiency in service.

Complaint Details:

I placed an order for chocolate products with Ditch The Guilt on 22 June 2026 (Order ID: #3413), paying an amount of ₹178 via online payment mode. As of the date of this complaint, 21 August 2026, more than two months have passed and the product has not been delivered.

I made multiple attempts to contact the...

I would like to file a complaint against Ditch The Guilt regarding a prepaid order that has not been delivered.

I placed Order #68264 on 12 August 2026 and paid ₹534. The order was confirmed, but I have not received the products or any valid shipping/tracking details.

I request the merchant to either deliver the complete order immediately with valid tracking details or issue a full refund of ₹534.
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I placed a prepaid order (Order #51615) with Ditch The Guilt through their website, ditchtheguilt.fit, on 5 August 2026 for Biscoff and Roasted Almond Sugar-Free Chocolates. The payment of ₹89 was successfully completed, and I received the order confirmation.

However, my order has still not been shipped or delivered. The order status continues to show “Confirmed – We're preparing these items for shipping.” I have not...

I placed an order for chocolates on 26 July 2026 (Order#38965 )
for ₹89 through Ditch the Guilt's website.

Current Status (as of 18 August 2026):
- Order shows "Preparing for Shipping" - NOT delivered
- Days elapsed: 23 days (well beyond reasonable delivery time)
- No tracking information provided
- No shipping updates

My Communication Attempts:
- Sent multiple emails...

Order number-77348
Order Pricing - INR 623
Order Quantity- 8 items
They Told me for free surface delivery and theorders current status is not getting updated
Mine email addres is - [protected]@gmail.com
Company mail [protected]@gmail.com...

The order number 49626, ordered on 4th Aug 2026 has not been delivered yet. The payment has been done.
Their website mentions the prepaid orders will be delivered in one day.
Checking their website, the order has not been processed yet.
There is no response to my emails or WhatsApp messages.
Request for a refund if the order cannot be delivered....

Placed an order on Ditch The Guilt website on 3rd August 2026 and paid for the order.
I have not received the order yet, and I have not received any response to my messages/emails regarding the order.
I request you to kindly look into this issue and arrange either the delivery of my order or a refund...

I ordered chocolate on 5 july and its 25 days still it is not shipped, and all phone number are wrong we can not connect...

I am writing to raise a complaint regarding my order #27744, which was confirmed on Friday, 17 July.

At the time of ordering, the estimated delivery time was within 1 day. However, today is 19 July, and I have still not received my order. Additionally, I have tried reaching out to your customer support, but I have received no response to my messages or queries.

This delay, along with the lack of communication,...

I placed an order worth ₹445 for 6 chocolates from Ditch The Guilt via their official website https://ditchtheguilt.fit on June 22, 2026.
I received an order confirmation on mail-id and was also provided a tracking ID: 3273. The expected delivery date was June 23, 2026, but till today (June 29, 2025), the chocolates have not been delivered.

I made full payment via UPI, so there is no doubt the transaction went through....

I placed three separate prepaid orders from Ditch The Guilt through their official website in order to gift the chocolates to my friends.

The orders were:

• Order #1607 – ₹267
• Order #1609 – ₹178
• Order #1611 – ₹178

Total amount paid: ₹623

The orders were placed on 19 June 2026, and I received order confirmation emails immediately after payment....

To,
The Consumer Court Authority,

I am writing to file a formal complaint against an online company named “Ditch The Guilt” for non-delivery of my order and lack of response from their side.

I placed an order for brownies on their website on [mention order date], and the order number is #82130. Despite the passage of more than 5 days, I have not received my order, nor have I received any proper update...

I placed an order worth 600 for 10 chocolates from Ditch The Guilt via their official website https://ditchtheguilt.fit on April 04, 2026. I received an order confirmation on WhatsApp and was also provided a tracking ID: 64524. The expected delivery date was 5 to 7 working days, but till today (April 17, 2026), the chocolates have not been delivered.

I made full payment via UPI, so there is no doubt the transaction went through....

To,
The Consumer Court Authority,

I am writing to file a formal complaint against an online company named “Ditch The Guilt” for non-delivery of my order and lack of response from their side.

I placed an order for brownies on their website on [mention order date], and the order number is #64599. Despite the passage of more than 15 days, I have not received my order, nor have I received any proper...

Order #35773 placed on 17 Feb 2026. Delivery was expected on 20th Feb 2026.
Glad that I have ordered less product as it was new to me.
I was waiting for long time for the chocolates; however, I haven't received anything till march end.

I have contacted their WhatsApp support; the person keeps reading your message but don't respond. They were simply ignoring you, whatever you type.
On first week of April,...

I placed an online order with Ditch The Guilt on 29 March 2026 and made a full prepaid payment. I received an order confirmation email; however, as of today (03 April 2026), I have not received the product.

No tracking ID has been provided for the shipment. I have attempted to contact the company multiple times through their email and contact number, but both are either not working or there has been no response.
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Order #62366 confirmed...Order placed on 27th Jan but no delivery has been made and no one is responding on their customer support whatsapp.
I have already made the full payment....

I placed an order for 3 brownie chocolates worth ₹267.00 on March 9, 2026, through the official website of Ditch The Guilt. The order (Order #52303) was placed under an offer that explicitly promised “FREE EXPRESS SHIPPING – PREPAID ORDERS SHIP IN 1 DAY.”

As the payment was made in advance via Google Pay on the same day (March 9, 2026), there is valid proof of transaction. Based on the shipping commitment, the order should...

Order not shipped, no response from customer support, request full refund or delivery within 7 days.

"FREE EXPRESS SHIPPING – 🚚 PREPAID ORDERS SHIP IN 1 DAY - GET 1 FREE UNRELEASED BROWNIE ON PREPAID ORDERS VALID UNTIL ⏰09:59AM!"

This was there advertisement for the order
I placed order 4 days ago still no response.
Texted them no response.
Orders ship in 1 day it's been 4 days still no...