Domino's Pizza Complaints & Reviews

I did order from zomato app and here is order number [protected]
I received a call that service is not available in my area and refused to deliver order and i received message payment will me refunded to my account in 7 days. I have not received amount in my account yet.
Message i received from dominos
Your order no. 100 has been cancelled at our restaurant. We apologies from inconvenience caused. Money will be auto refunded...

Dominos royal heritage mall pune health hazard alert.
Was told to wait at the counter for 10 minutes because the shift manager said he (Mr. Saikh) had some work on his phone. He had a very casual behavior towards his job and just left without saying anything when we asked him to take our order, then after a very long time a lady comes and finally takes our order. Please note at this time the store was completely deserted and there...

So today afternoon i ordered a regular size 5 pepper pizza and a cheesy dip at 2:11 pm from zomato order no. [protected]. The order delivered at 3:20 pm after me making 3 calls. The pizza was cold as unexpected and the cheesy dip was not delivered at all. After lodging complaint on the number[protected]Zomato recommended) the lady kept on arguing that the cheesy dip was in the garlic bread box wherein i did not order any garlic bread...

Hi,

I am a valued customer with dominos, my registered mobile number is [protected] and i regret to write this email which has caused me inconvineance and i doubt dominos quality check and control and also inappropriate behaviour by the branch manager.

I had ordered a 2 large pizzas and a medium cheese burst pizza on 7th november 2018 at 8:55 pm on call on the number [protected] (Raju park branch) and placed...

I have placed my order via order number 454 from Dominos Nangloi new Delhi at 20:[protected] and i received on 22:40 almost after 2 Hrs. Very disappointing and pathetic service by Dominos even surprisingly in Dominos app order was showing delivered just after one hour of order. I tried to convey my problem to dominos customer care on [protected] two times but both the times call center executives provided me fake updates....

I booked an order through irctc vide order details #4349782 dated 24 th october 2018 which scheduled to be delivered in bhubaneswar in 12664 howrah express in seat no.1 of coach no. B3 my order no is 79 contact no [protected] and my name is saurabh dey. Amount of rs. 320/- is prepaid by me through sbi debit card. But unfortunately your delivery boy missed the train and the aforesaid order is undelivered before me. Your officials assured me...

Abominable service provided by dominos. Ordered food through an app. After the food was prepared and on being asked the delivery location, the food was denied to us for which we paid. Instead the restaurant manager in kukatpally, working at the hours of 1:00 am at night rudely told us to collect the food from the restaurant instead and even denied providing his name. He even refused us the refund amount. When you already accept an order,...

Order number 118/ 6 november 2018 amount 300 prepaid by punjab and sind bank debit card order not delivered and prepaid amount not refund till date my contact number [protected] name alfiya khan. Please resolve the problem and refund the amount as early as possible. Dominos officials assure me to refund the money within 7 working days. Please refund my money back as soon as possible......

Order details #4349782 dated 24.10.18 order no. 79 amount rs. 320 prepaid by sbi debit card order not delivered and prepaid amount not refund till date my contact no.[protected] name saurabh dey. Please resolve the problem and refund the amount as early as possible. Domino's officials assure me to refund the money within seven working days from 24/10/2018 but till date they not refund the amount and harassed me unnecessarily to discharge their...

Hi we have ordered a burger pizza for my kid today from dominos hazira nand niketan essar township 394270. But after waiting so long we got unfresh pizza.. It is like playing with the health of the person. I have returned the pizza but the service boy was arguing with me. Completely unsatisfied... I am a regular customer of dominos but today i disappointed with the product as well as services....

I was trying to place order using dominos app on 4th nov. The money got deducted for rs. 627/- but order was not placed.
Already raised 3 complaint and called many times to customer care but everybody says we will call you back in 15 mins. But nobody has yet responded on email or call back on issue resolution.

I think dominos didn't aimed at resolving customer issues....

Dear sir,
I placed an order on thursday november 1, 2018. I placed my order via dominos mobile app. They have a 30 minutes delivery guarantee. My order was placed at 7.14 pm. Technically i should be receiving the service by 7.44pm. However, the food was delivered at 8.05pm. The method of payment was cash.in the app, i chose the correct home location which is my address (The bill does show that).in 5 mins time, i got a call from them...

Yesterday i visited dominoz pizza outlet situated at basavanagudi (Bull temple road) bangalore..

I ordered one pizza & made a payment of 631 rupees from my credit card. Immediately i got the payment message also in my mobile but i did not get my pizza.

As per the dominos representative mr. Devaraju (Emp. Id 856464) payment was not done.
I checked with my bank immediately and as per them transaction was...

I place order at 11.45pm from debit card. Then 12.15am i show track my order but show store is offline. Now money debit from my account and not deliver pizza now time is 1.20am. Still not get pizza and store is offline.
Domino's have 30 minutes guarantee delivery.
But now

They not give me refund nor free pizza. Please do me a favor solve problem...

There is a problem in delivering the order in hussain ganj lucknow area. It says it is out of delivery and this change has been made recently, earlier all the orders used to be delivered. This has become very inconvenient for the regular customers as they are dependent on dominos for food. I request you to make the area available for delivery as it is leading to starvation among the teenagers....

I gave an order on 23rd october via domino's mobile app for pizzas. The order got cancelled because they don't have a delivery here and told me that i will get refund the money within 7 working day's. Till now i didn't get refund. On nov 2nd i called the customer care, they told me i will get d money with nxt day eveng. Bt till now thir is no response....

Hii
I'm pravin shinde. I was trying place an order at new panvel of 2 regular combo offer (@139) + coke through my mobile number [protected] on mobile website but amount has been deducted from my free recharge wallet without placing any order.
Pfa screenshot of deduction.
Hopping for supportive response.

Thanks
Pravin-[protected]...

Sir,
With respect to the legal system in india in relation to restaurants, all restaurants are required to facilitate and provide free water to all customers as well as non-customers.
In light of the law in force you are bound to have water facilities installed in al your store but at your bhajan compound gajraula food outlet which is at national highway-24, jp nagar, gajraula, uttar pradesh-244235 the outlet has removed the...

I purchase pizza from domin's at Lajpat Nagar. When lady at the counter told me to pay I gave her credit card. She told, your payment was decline. So, I thought, card was not working. Therefore took my credit card back and gave her my debit card. After successful payment, I got pizza after 10-15 minutes.
When, I come back to my home and checked my phone then got to know that money deducted from my both cards.
I have raised issue...

I ordered pizza and other stuff on line today vide order no 74 dated 31.10.18 to be delivered at d2/602 gh-79 sector 20 panchkula but an hour before it was informed to the recepient that order has been cancelled due to technical reasons. However no reasons were cited. It was a surprise on a birthday.
Really shameful for the company. When money has been paid what could be technical hitch?...