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Domino's Pizza Complaints & Reviews

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Updated: Oct 27, 2025
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Domino's Pizza reviews & complaints page 131

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9
9702343250
from Mumbai, Maharashtra
Mar 2, 2018
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Address: Mumbai City, Maharashtra, 400030
Website: Playing Holi with souis on uniform

1march night domino's mahim store at around 1.30am playing holi on uniform with salsa souis we were standing near bustop playing holi with souis n misbehaving with public i went in store n ask tht ho is the manager so the store person told the let it be holi he shod do sry but the store boy throw the souis on public cloths plz take action on this.
[protected]
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    Pari Sinha
    from Imphal, Manipur
    Mar 1, 2018
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    Address: 110014

    I had ordered pizza amount 522 from dominos app but ordered not place 522 amount deducted from my account as i used paytm wallet for payment... If the restaurant is offline then why the money debited from my account. I tried to cll all nearby outlets of dominos.. But no one has received the order.. But 522 amount is deducted and in order history it was shown as unsuccessful. Pls try to resolve this prblm and i need my money back as soon as possible
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      Mayank61293
      from Chennai, Tamil Nadu
      Feb 28, 2018
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      Address: Gurgaon, Haryana, 122002
      Website: swiggy.com

      I ordered a dominoz pizza through swiggy which never got delivered.

      My issues are :
      1. The order status is wrongly marked "Delivered" on swiggy app. Swiggy blames it on Dominoz that they themselves take care of that on the app.
      2. Even if the order would have been delivered. It was anyways late than the time promised(1.5 HRS)
      3. Swiggy has blamed dominoz that they have rights to edit the status and they fradulently used those rights to mark an undelivered order "delivered"
      +4 photos
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        R
        Ritimayadav08
        from Mumbai, Maharashtra
        Feb 23, 2018
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        Address: Mumbai City, Maharashtra, 400708

        On 23rd feb. 2018 we ordered pizza from online website of dominoes.

        We received the wrong pizza. Ordered double cheese, cheese burst margarita pizza but received thin crust pizza.

        Attached s the bill order and the received pizza for the same.

        Kindly deliver the correct pizza or reimburse the money into the account.

        Refer the photos for the order details.
        +4 photos
        Domino's Pizza customer support has been notified about the posted complaint.
        I purchased domino gift voucher worth 300 from littleApp
        However, domino stopped accepting gift voucher. I dropped an email but did not got any response..
        It is expired now and I lost 300.

        What should I do?

        I have got some response saying they are trying to contact me and provide me mobile number but not seeing any response
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          R
          Raghav Agali
          from Bengaluru, Karnataka
          Feb 22, 2018
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          Address: Bangalore Urban, Karnataka

          I have attached a pic to this complaint, u can see that there very less cheese ( well that cheese is like a sause on pizza), whenever I buy small pizza I always get of very less amount of cheese, for this I got to pay 120rs n really without cheese it taste very bad . I request you to take action on this as fast as possible . ( This happened in yelahanka nes branch)
          Thank you
          +1 photos
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          Hello Sir,
          I have bought premium burger for Rs.129+ tax on Delhi state but same product dominoes provide just Rs.69+tax only on Haryana. why dominoes given 69+tax on the state. Call Domino are you franchisee all of the India, please back my money you are such a big cheater

          no proper cheese - Comment #3023303 - Image #0
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            A
            arryyy
            from Bengaluru, Karnataka
            Feb 20, 2018
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            Resolved

            bad quality of food

            Few (3-4) days back i ordered two medium size cheese burst pizzas from domino's in hope of enjoying some good amount of cheese as i am a big time cheese lover. But when i received my order there was so less freaking cheese and the size of the pizza was also quite small. Earlier i used to love domino's pizzas but from my experience of last few orders i lost my trust from domino's as a trustworthy customer but also as a big time pizza lover....
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            P
            Prajay Jayaram
            Feb 19, 2018
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            Address: 560010

            Hi team,
            I placed two orders on saturday night at 0118 am and 0220 am respectively. One order got placed and i see order still in received state and the other one amount is deducted and i dint receive any confirmation message. And i still dint get any update on these issues.
            I have seen dominos delivering pizza's at 2am. If you ppl are not ready to deliver, why do you take orders and make customers wait at midnight?
            This was really a very bad experience.
            I need my money back asap.
            Domino's Pizza customer support has been notified about the posted complaint.
            Paid for the pizza - money deducted from account - but pizza order was not processed. Now money is also not refunded
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              U
              Umeshwar Singh chandel
              from Coimbatore, Tamil Nadu
              Feb 18, 2018
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              Address: 632014
              Website: www.dominosindia.com

              I called the dominos outlet at 10:50 they took my order and noted down the details and after that they put the call on hold for 5 mints. Again i called a person received the call before 11 pm but he spoke rudely and disconnected the call. Even though i gave an order before the closing time the person at the dominos outlet behaved in strange way. Please take some necessary action
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                J
                Jane Walker
                Feb 16, 2018
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                Address: BN17 6JW

                Hi there
                This email is not just a complaint but intended to highlight maybe a need for further training for your employees! Since being diagnosed coeliac l thought l would try a gluten free pizza for the first time - after the helpful staff directed me to your allergen menu l proceeded to make my order - thoroughly enjoyed my pizza but unfortunately during the next morning at work my symptoms returned with almost dire consequences! I also add with confidence that my pizza was only item l consumed that was different to my normal diet which leads me to think it was cross contaminated in some way! This is email is intended for you to maybe take something foward and as a learning curve to avoid the same thing happening again!
                Kind regards
                Jane
                Domino's Pizza customer support has been notified about the posted complaint.
                My money got deducted but payment to domino's got stuck. Now that money is not getting refunded. Help me out
                Hey I was trying to order pizza through domino's app. At the transaction page the money got deducted thrice, twice from Paytm and once from free charge but the order didn't get placed due to some technical error. Revert the money back
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                  M
                  mkgupta3012
                  from Sri Ganganagar, Rajasthan
                  Feb 14, 2018
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                  regarding no oregano chilli flakes given.

                  Address: Jaipur, Rajasthan, 302018

                  Sir,
                  My mobile no. Is [protected].
                  I have ordered 2 pizzas and 1 garlic bread on 14 feb, 2018 at 09:17:11 pm, the same was delivered at my address in time. When i have eaten one piece of garlic bread, i noticed that no chili flakes were given to me than i immediately called branch for the same and manager sh. Gautam (Mob. [protected]) asked me to wait for some time till his sending of chilli flakes with delivery boy. I told him...
                  +1 photos
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                  M
                  Monoswita Das
                  from New Delhi, Delhi
                  Feb 14, 2018
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  Itโ€™s been almost 45 mins now and i donโ€™t have update on my order order no : 360 and multiple times i had called the customer care and did not get proper response. I will ensure no one order from dominos going forward. This is kind of customer service u provide. On top of that no one bothers to provide exact status. My delivery station is noida sector 78. This is a pre paid order. I want my entire amount to be refunded. According to ur policy if the pizza is not delivered in 30 mins itโ€™s free
                  Domino's Pizza customer support has been notified about the posted complaint.
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                    A
                    Aniltims
                    from Chennai, Tamil Nadu
                    Feb 14, 2018
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                    Address: Bangalore, Karnataka, 560076

                    Hi all,

                    I am complaining with regards to the tag line of dominoโ€™s which is delivery within half an hour. Whenever i have contacted bangalore bannerghatta road hulimavu branch at[protected] they never accept to deliver pizza within half an hour. They provide excuse that they have many orders today hence it will be deliver asap or within an hour.

                    Dominos should not promise to deliver pizza within half an hour if they can not stand on it.
                    Domino's Pizza customer support has been notified about the posted complaint.
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                      proud taurean
                      from Agra, Uttar Pradesh
                      Feb 14, 2018
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                      Address: Dehradun, Uttarakhand

                      Hello... till now i had a GOOD EXPERience with dominos at south india.. kolhapur etc. Today (14.02.2018) i happened to visit dominos at city centre, Rishikesh, Uttrakhand. Had the most humiliating and terrible experience. I first enquired whether the printed offer was valid only for today or everyday it is. She refused to answer me and started laughing n went inside. The other guy attended me and dint give me any token no. for waiting. Rather he called up my name while delivering the order loudly and they both started giggling at each other. Wn i asked about the order receipt.. that guy was like' wo latak raha hai dekho box ke andar' ... n again continously giggling.i became extremely furious n since i was alone n new to the place i dint create an issue. But i want action to be taken asap against those two ###. My invoice order no. Is 66687/17/53946. Trace out those 2 ppl n tk action asap.
                      +1 photos
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                        I
                        Itsyogesh007
                        from Ranaghat, West Bengal
                        Feb 14, 2018
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                        Hi my name is yogesh garg and i ordered 4 pan pizza from your store i ordered it on 3:14 pm
                        But you deliver it on 4:30 beacouse of bad weather no problem in that but pizza was cold and i pay 20 rs for souce but your deliver boy dont gave and your store is not responding well.

                        I am not a fool who is giving his hard earned money for cold pizza and 20 rs for souce whose are not given to me
                        My number is [protected]
                        The store is at
                        31 a, ground & first floor, national highway, gangtok - 737101 (Near private bus stand, near hotel
                        Domino's Pizza customer support has been notified about the posted complaint.
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                          Sami0124
                          from Bengaluru, Karnataka
                          Feb 14, 2018
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                          Address: 560037
                          Website: pizzaonline.dominos.co.in/menu/D/BANGALORE

                          I had ordered for 2 cheeze burst pizza and amount of Rs. 626 was deducted from my card in favour of Jubilant foodworks. No confirmation mail on the order was received from Dominos. Reached to the customer care executive & was informed by him that the order wasn't received by Dominos, however debited amount will be refunded back. I haven't received the refund yet. Please do the needful.
                          Domino's Pizza customer support has been notified about the posted complaint.
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                            Pathianathan Gerald
                            from Hyderabad, Telangana
                            Feb 14, 2018
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                            Address: 500010

                            I have placed order for 614 rs online and I have done payment thru netbanking option thru my HDFC bank an do received the mssg for the amount being deducted but the order didn't get placed and my money is deducted..pls help to get it refunded...I called customer care earlier but they say I will have to wait for 7 working days if not call them again. Name is Gerald P mobile - [protected]
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                              Ajitmahadevkar
                              from Mumbai, Maharashtra
                              Feb 13, 2018
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                              Address: Mumbai City, Maharashtra, 400016

                              Yesterday, 12th feb, 2018 i had ordered one large pizza at your prabhadevi outlet in mumbai at around 12.30 noon or so. At 1.00 pm the store manager called me informing the the pizza which was sent for my delivery got spilled over on the road and hence a new pizza is being made. And informed me that there would be delay of 20 minutes or so. I said thats fine.
                              At 1.35 pm, i called the store manager to inform that i have not still recd the pizza. The store manager said that the delivery boy had already left the store and i should receive it in few minutes. Again i called at 1.45 pm informing him about non recpt of the delivery. Again he said me the same thing.
                              Finally at 1.50 pm i called him to cancel my order as i had not recd the pizza yet. He asked for 5 minutes and said it will be delivered within 5 minutes. I did not get the pizza till 2 pm and so finally i ordered the food from some other restaurant. At 2.09 pm or 2.10 pm i recd a call from the delivery boy saying that he has brought the pizza... I told him to take it back and refused to take it.
                              I have not seen such worst kind of delivery time for just 1 large size veg pizza. Decided never to get domino's pizza again in my life.
                              Domino's Pizza customer support has been notified about the posted complaint.
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                                Rk Dhanda
                                from Delhi, Delhi
                                Feb 13, 2018
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                                Address: Faridabad, Haryana, 121001

                                I already tell to pizza boy for sos he came without sos i dislike this time your pizza all taste have gone this time no taste found its first time otherwise i chose only dominoz but this time my friend in new company wanna eat pizza from dominos i suggest dominoz but all value get down due to pizza boys who received my call and can not listen properly my order i realy disappoint this time plzzz take a action regarding calling and provided training...๐Ÿ™๐Ÿป๐Ÿ™๐Ÿป๐Ÿ™๐Ÿป๐Ÿ™๐Ÿป๐Ÿ™๐Ÿป๐Ÿ˜ž๐Ÿ˜ž๐Ÿ˜ž๐Ÿ˜ž๐Ÿ˜ž
                                Domino's Pizza customer support has been notified about the posted complaint.
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                                  Siloni Batra
                                  from Delhi, Delhi
                                  Feb 13, 2018
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                                  Address: Chandigarh, Punjab, 160034
                                  Website: Dominoโ€™s pizza .com

                                  I want to submit this complaint aganist dominos pizza sector 34 food court i order pizza of amount 250rs the sale girl swipe my card and doesnโ€™t see the machineโ€™s battery is low i put my pin and is withdraw i talk them they ask me to swipe again your refund will be tranfer call on this i visit them twice they talk rude then i call them after 10 days they say manger will call u but i did not receive any call till now i want my refund back
                                  Domino's Pizza customer support has been notified about the posted complaint.
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                                    Mohit_mahajan
                                    from Ludhiana, Punjab
                                    Feb 12, 2018
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                                    Address: Chandigarh, Punjab, 160036
                                    Website: Dominos

                                    Dear team,
                                    I haven't used the little app coupon but it's showing already redeemed .
                                    Firstly Domino's blocked coupons for more than 2 months as some technical problem was started by them and now when Domino's stated accepting coupons the coupon is showing redeemed.
                                    As told by customer care executive
                                    I sent my little app coupon for revalidation.
                                    and was told that my coupon will be renewed within 2 days but nothing happenned and despite of regularly complaining for the same via your Twitter handle customer care I was told to wait for more time on regular basis.But now I am moving for complaint to consumer forum and will also make harassment complaint as it's been more than 110 days and I am really fed up with dominos poor customer service.Regular calls were made to Domino's corporate office but remained unattended.This shows Domino's attitude towards indian consumers.So now I am moving for consumer forum.

                                    Thanks & Regards:
                                    Mohit
                                    [protected]
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