Domino's Pizza Complaints & Reviews

I got one msg from vodafone tuesday offer in dominos of buy one get one free, but when i call the outlet for order they refuse this coupon as they told me there is no such offer is going on so how it possible that the offer is vaild in vodafone, the store name is gokuldham goregaon east.
The management is not cooperative with me to placing the order.
I want the reply asap

Netbanking transaction got error. We did not receive pizza order, but in hdfc bank 1200 rs got debited from my account 501000xxxxxxxx (Ifsc hdfc0000885)
Domino's pizza did not refund 1200 rs in my hdfc account
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03 jul 2017 jhdf[protected]-billdk dominos[protected].00
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I have ordered 2 pizza from dominos mobile app today around 10:40 pm when i proceed to pay amount of rs 812 has been deducted from my account as i got msg from my bank but a msg popped up on the app screen saying transaction failed where i call there is not even any helpline number on that site my first experience of ordering pizza from app came to disaster dominos pizza plz help n refund my money as soon as possible

Hi domino's,
On this sunday the 9th of july at around 11:09 pm, i tried to place an order for onion and paneer pizza in quattro formaggi burst and coca cola 500 ml. Although the order did not get placed money was deducted from my visa credit card. The total amount deducted was 525 rupees. I will therefore like a refund of the amount deducted. Please help.

I went to buy a pizza at the dominos restaurant at sector 29 gurgaon at 1500hrs today [10/07/2017]. The restaurant had a about 6 tables [a total of more than 10 people] eating and in the process of ordering food. As you know the kitchen and restaurant [dine in area] is connected and not a separate zone.

The restaurant had countless flies and there was a guest [with a small child] who raised a concern on the quality and hygiene of the food with the flies in the restaurant. No restaurant staff responded to the concern and neither took cognizance to the flies nor take a resolution [like use a anti-fly bat, at least haldiram's bikanervala and om sweets use these].

This demonstrates the lack of health and hygiene at dominos - the world's largest pizza chain.

I raised a feedback on the dominos site at the same time and thereafter received two calls from mr. Kamal and mr. Nitesh from the restaurant and while both tried to share excuses that they were not in the store or in the back office filing etc. I informed them that the restaurant should have been shut down during this time till the time the flies problem was not addressed this would have been a sign of commitment for quality and hygiene that would have been symbolic of dominos.

I submitted an online order at dominos.co.in for which rs.1857 has been debited from my netbanking. The transaction detail shows billdk dominos. But then i was not navigated to the order detail screen, neither did i receive any confirmation for the order. Then i had to reorder the items for which i then received an order confirmation message. I then paid for the latter in cash. But i still haven't got the original debited amount refunded to my bank account. Please help.

I tried to made a online payment thought my credit card payment deducted but order cancelled by you due to technical reason. We are feel very bad with your service I tried to my nearest store but every time it's showing busy busy and busy. Tell me what type of service you people committed fir that.
Kindly guide why this happened and wat about my money

The order was taken from me but not delivered at all. I kept waiting for the order to arrive. Neither the order arrived, neither they called up. When I finally called up the company at ADITYA MALL - CBD SHAHDARA
SHOP NO 15, 1616A, PLOT NO 9DADITYA MEGA MALLC.B.D. SAHADARA, NEW DELHI - 110032 PH.NO.[protected]/ 57.
The staff was completely unresponsive and I lost all the time to order from alternate areas. I would like the company and its staff to improve consumer responsiveness and compensate its customers accordingly.

Hi, I placed order for cheese burst delux veggie pizza costing 360 for first time but the order was not placed and the amount was debited from account.I called the dominos customer care they told that due to some glitch the order was cancelled we will refund the amount please place again the order. I order again and same thing happened so total 360+360 gone. Can you please help me on priority.

I went to Domino's Hennur Village, Bangalore restaurant and I ordered 2 pizzas at 8.27 with order number 122 on 7th July, 2017 to done at restaurant. Even after 40 minutes from the time of order there is no supply. When I went to enquire they said the order is punched to deliver at my home address where I am waiting at the restaurant. Then they brought the same pizzas and served us irrespective of a request to make fresh pizzas. The in-charge person is not at all responding. I felt bad and I walked out with great dissatisfaction. Hope I don't go back to that restaurant. Please take some preventive measures to handle such situations.

As a gift to valued customer, I was sent a code QQD345GHRTEY12DD as celebration of 58th anniversary, to get my free coupon on Google. Com.I wasted a lot of time with no result.Isn't it a shame that Dominos cheats its valued customers in this manner.I want my free coupon as promised.Pl. never cheat your valued customer. I am sure Dominos will look into the matter and solve the issue today itself.last date for availing free coupon is .

Issue: There is a lot of cash card/wallet payment options present on the site but none of them actually work.
I have complained about this two times before too. with concern ref no. 2866851 on 30 May and 3018846 on 26 June. Dominos customer care people called me both the times and told me that they haven't known about this and they will get it done working and let me know asap.

Hi
I have been facing a lot of issues while ordering in Karnal sector 12 outlet of dominos.The pizza delivered by them always have minimum toppings.All the time same feedback has been submitted and all the time received the same words from manager"this won't be done in future".
Being a dominos lover I thought of giving a try again but all went in vein as I ordered a cheese burst farmhouse regular pizza.But the pizza delivered was not having mushrooms in it and had raw paneer.It was not a dominos level pizza, and I was paying ₹320 for that!!The delivery boy also admitted the same and clicked a picture of that #### pizza!
When the feedback was given to the manager, it was a very callous behaviour shown by him with no repentance on his part.
I wonder if I will ever be able to order from dominos!:(

Congratulation !! Dominos Large Pizza Coupon is ready.
To get your Coupon search in Google with this DAGBGFRTY345XX code and claim your Coupon.

I did all that I was told but this site is a cheat site. It made me download so many apps but I did not get a free coupon despite of several tries. This is least expected. You loose customers with these pranks.

Congratulation !! Dominos Large Pizza Coupon is ready.
To get your Coupon search in Google with this DAGBGFRTY345XX code and claim your Coupon.
I did all that I was told but this site is a cheat site. It made me download so many apps but I did not get a free coupon despite of several tries. This is least expected. You loose customers with these pranks.

My name is joy ( [protected]) . I ordered two pizza and a slide today at 14:27 ( online order). It took them 45 minutes to deliver. I asked them for free as it took them more than 30 minutes to deliver. But they ignored it saying it is not applicable on online order.
I called the store by they also was not willing to give it for free.
I am totally disappointed as they are fooling people by wrongly advertising about 30 min or free deal.
Kindly take struck action against the concern store and refund my money.
I am hereby giving the details of the store.

Domino's, Rajpur road, dehradun, uttrakhand

As I am a regular customer of Dominos Order no 146, I have order 2 medium pizza 2 lava cake and sprite at 7:45PM date 05-07-17.
My concern about delivery which I mentioned should be deliver by 8:15PM but it could not be deliver by 9:00PM.
When I called on your store the person who picked up your call stated that my no mobile no is going unreachable. He was providing fake information as I did not get any miss call alert. This was a casual attitude towards delivery so I want resolution regarding service.

Charged 40 rupees for 500 ml Kinley drinking water bottle (MRP 10 rupees) at Miyapur Dominos pizza restaurant.

The bill doesn't mention it as kinley water bottle (just water bottle).

The server insisted that the MRP is 40 rupees of the product, so I paid the said amount. Once I receive the water bottle while dining, there was no MRP printed on the bottle at all.
Please take a note at this issue.

I placed an order on 30th june. And i received the order late. And also the order was not upto the mark and was chilled. Then i placed my concern on their portal. I received a call from dominos restaurant manager Amit Nandan, he listened to my concern and he told me that i will give the replacement of the order free of charge. Now when i placed the order today he refused to it. I would like to file a legal complaibt in dominos forum.

Dear Sir I am resident of H/No. 275, Punjab Avenue, Ladhewai Road Jalandhar Punjab- 144007, I want to know your company has any legal rights regarding decide Parking or No Parking zone. because your company fixed board of NO Parking in our street. for your information it is a residential area. I want to know is your company legally authorized by the Indian or Punjab Govt. to give us directions regarding parking in any residential area. if not then it is requested that board should be remove immediately. and action should be taken against the employee and who has issued and fixed this board by your . it is property of your company which misleading to us and other people and making confuse to all. its board of iron and its hang on branch of tree very wrong way it can be damaged of our car. So must be legal action against the responsible person for this As per my knowledge no any guidelines issued by Indian and Punjab Govt. regarding parking or No parking in streets of residential Area. As I am also writing regarding All this commissioner of Municipal corporation. and to commissioner of police Jalandhar Punjab.