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Domino's Pizza Complaints & Reviews

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Updated: Oct 27, 2025
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Domino's Pizza reviews & complaints page 151

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R
rohit kureel
from Mumbai, Maharashtra
Jul 11, 2017
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Address: 400097
Website: Dominos

I got one msg from vodafone tuesday offer in dominos of buy one get one free, but when i call the outlet for order they refuse this coupon as they told me there is no such offer is going on so how it possible that the offer is vaild in vodafone, the store name is gokuldham goregaon east.
The management is not cooperative with me to placing the order.
I want the reply asap
Domino's Pizza customer support has been notified about the posted complaint.
Hi, I ordered pizza and a msg comes that my order is unsuccessful but my money is deducted.I call to the manager but he say that ur money will refunded in a week..Bt till now it is not refunded...

Please do anything

...

...

...

...
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    V
    Vimal Kumar
    from Hyderabad, Telangana
    Jul 11, 2017
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    Address: 560102

    Netbanking transaction got error. We did not receive pizza order, but in hdfc bank 1200 rs got debited from my account 501000xxxxxxxx (Ifsc hdfc0000885)
    Domino's pizza did not refund 1200 rs in my hdfc account

    03 jul 2017 jhdf[protected]-billdk dominos[protected].00
    Aug 8, 2021
    Complaint marked as Resolved 
    Domino's Pizza customer support has been notified about the posted complaint.
    Dear Customer,

    I request you to share your complete concern, transaction details, account details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
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      M
      Mahi Laksh Panwar
      from Delhi, Delhi
      Jul 10, 2017
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      Address: Ghaziabad, Uttar Pradesh
      Website: Dominos

      I have ordered 2 pizza from dominos mobile app today around 10:40 pm when i proceed to pay amount of rs 812 has been deducted from my account as i got msg from my bank but a msg popped up on the app screen saying transaction failed where i call there is not even any helpline number on that site my first experience of ordering pizza from app came to disaster dominos pizza plz help n refund my money as soon as possible
      Domino's Pizza customer support has been notified about the posted complaint.
      Hi Dominos

      Please refund amount of 496 rs as money deducted from bank but pizza not delivered
      Date of incident:01/07/2017
      Place:Gurgaon
      Dominos Branch:Sector 10 A

      Gurgaon Sector -10 A branch

      Bank Settlement Number:
      IP481294
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        R
        Rima Dasgupta 27
        from Mumbai, Maharashtra
        Jul 10, 2017
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        Address: Mumbai City, Maharashtra, 400086
        Website: Domino's.co.in

        Hi domino's,
        On this sunday the 9th of july at around 11:09 pm, i tried to place an order for onion and paneer pizza in quattro formaggi burst and coca cola 500 ml. Although the order did not get placed money was deducted from my visa credit card. The total amount deducted was 525 rupees. I will therefore like a refund of the amount deducted. Please help.
        Domino's Pizza customer support has been notified about the posted complaint.
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          I
          Indranilsen
          from Gurgaon, Haryana
          Jul 10, 2017
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          Address: Gurgaon, Haryana, 122001
          Website: www.dominos .co.in

          I went to buy a pizza at the dominos restaurant at sector 29 gurgaon at 1500hrs today [10/07/2017]. The restaurant had a about 6 tables [a total of more than 10 people] eating and in the process of ordering food. As you know the kitchen and restaurant [dine in area] is connected and not a separate zone.

          The restaurant had countless flies and there was a guest [with a small child] who raised a concern on the quality and hygiene of the food with the flies in the restaurant. No restaurant staff responded to the concern and neither took cognizance to the flies nor take a resolution [like use a anti-fly bat, at least haldiram's bikanervala and om sweets use these].

          This demonstrates the lack of health and hygiene at dominos - the world's largest pizza chain.

          I raised a feedback on the dominos site at the same time and thereafter received two calls from mr. Kamal and mr. Nitesh from the restaurant and while both tried to share excuses that they were not in the store or in the back office filing etc. I informed them that the restaurant should have been shut down during this time till the time the flies problem was not addressed this would have been a sign of commitment for quality and hygiene that would have been symbolic of dominos.
          Domino's Pizza customer support has been notified about the posted complaint.
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            D
            Debasree Paul
            from Kolkata, West Bengal
            Jul 10, 2017
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            Address: Kolkata, West Bengal, 700107
            Website: www.dominos.co.in

            I submitted an online order at dominos.co.in for which rs.1857 has been debited from my netbanking. The transaction detail shows billdk dominos. But then i was not navigated to the order detail screen, neither did i receive any confirmation for the order. Then i had to reorder the items for which i then received an order confirmation message. I then paid for the latter in cash. But i still haven't got the original debited amount refunded to my bank account. Please help.
            Domino's Pizza customer support has been notified about the posted complaint.
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              R
              Rajesh Mania
              from Delhi, Delhi
              Jul 9, 2017
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              Address: New Delhi, Delhi
              Website: Online

              I tried to made a online payment thought my credit card payment deducted but order cancelled by you due to technical reason. We are feel very bad with your service I tried to my nearest store but every time it's showing busy busy and busy. Tell me what type of service you people committed fir that.
              Kindly guide why this happened and wat about my money
              Domino's Pizza customer support has been notified about the posted complaint.
              I have paid an amount of Rs748 through HDFC net banking for an order of Chicken Golden Delight (Regular) and Chicken Meatballs inChandannagar, Hooghly counter but the order was not received from your part. My net banking Ref. No. is[protected] and Narration is JHDF[protected]/Bill dk Dominos. So please arrange the refund at the earliest.
              Only 18 mints distance from Badlapur dominos to Kailash Nagar.
              Thn to they are not ready to deliver the order.
              Badlpur dominos is on highway side.
              So it's possible for them to give home delivery to Ambernath.
              No one ( Badlapur and Ulhasnagar - dominos )gets rdy to deliver..
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                J
                Jasmeet Singh Sandhu
                from Delhi, Delhi
                Jul 8, 2017
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                Address: 110032
                Website: www.dominos.co.in

                The order was taken from me but not delivered at all. I kept waiting for the order to arrive. Neither the order arrived, neither they called up. When I finally called up the company at ADITYA MALL - CBD SHAHDARA
                SHOP NO 15, 1616A, PLOT NO 9DADITYA MEGA MALLC.B.D. SAHADARA, NEW DELHI - 110032 PH.NO.[protected]/ 57.
                The staff was completely unresponsive and I lost all the time to order from alternate areas. I would like the company and its staff to improve consumer responsiveness and compensate its customers accordingly.
                Domino's Pizza customer support has been notified about the posted complaint.
                Sir I have a coupon code DH 100 your service centre in crossing republic is not accepting it they say that this coupon is not valid in Uttar Pradesh they also use vulguar language I am very disappointed this becoz they also destroying your reputation

                Refusal to deliver after taking order - Comment #2781884 - Image #0
                No non veg pizza available at jagat farm dominoes,
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                  S
                  shiprgup
                  from Thiruvananthapuram, Kerala
                  Jul 8, 2017
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                  Address: New Delhi, Delhi, 110030
                  Website: www.dominos.co.in

                  Hi, I placed order for cheese burst delux veggie pizza costing 360 for first time but the order was not placed and the amount was debited from account.I called the dominos customer care they told that due to some glitch the order was cancelled we will refund the amount please place again the order. I order again and same thing happened so total 360+360 gone. Can you please help me on priority.
                  Domino's Pizza customer support has been notified about the posted complaint.
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                    S
                    surendra76
                    from Bengaluru, Karnataka
                    Jul 8, 2017
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                    Address: 560043

                    I went to Domino's Hennur Village, Bangalore restaurant and I ordered 2 pizzas at 8.27 with order number 122 on 7th July, 2017 to done at restaurant. Even after 40 minutes from the time of order there is no supply. When I went to enquire they said the order is punched to deliver at my home address where I am waiting at the restaurant. Then they brought the same pizzas and served us irrespective of a request to make fresh pizzas. The in-charge person is not at all responding. I felt bad and I walked out with great dissatisfaction. Hope I don't go back to that restaurant. Please take some preventive measures to handle such situations.
                    Domino's Pizza customer support has been notified about the posted complaint.
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                      Anant Mehrotra
                      from Kanpur, Uttar Pradesh
                      Jul 8, 2017
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                      Address: 208024
                      Website: www.dominos.co.in

                      As a gift to valued customer, I was sent a code QQD345GHRTEY12DD as celebration of 58th anniversary, to get my free coupon on Google. Com.I wasted a lot of time with no result.Isn't it a shame that Dominos cheats its valued customers in this manner.I want my free coupon as promised.Pl. never cheat your valued customer. I am sure Dominos will look into the matter and solve the issue today itself.last date for availing free coupon is .
                      Domino's Pizza customer support has been notified about the posted complaint.
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                        U
                        Umang Murawat
                        from Thane, Maharashtra
                        Jul 8, 2017
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                        Address: Thane, Maharashtra, 400601
                        Website: pizzaonline.dominos.co.in

                        Issue: There is a lot of cash card/wallet payment options present on the site but none of them actually work.
                        I have complained about this two times before too. with concern ref no. 2866851 on 30 May and 3018846 on 26 June. Dominos customer care people called me both the times and told me that they haven't known about this and they will get it done working and let me know asap.
                        Domino's Pizza customer support has been notified about the posted complaint.
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                          C
                          chinmayee chugh
                          from Rohtak, Haryana
                          Jul 7, 2017
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                          Address: Karnal, Haryana, 132001
                          Website: Dominos.co.in

                          Hi
                          I have been facing a lot of issues while ordering in Karnal sector 12 outlet of dominos.The pizza delivered by them always have minimum toppings.All the time same feedback has been submitted and all the time received the same words from manager"this won't be done in future".
                          Being a dominos lover I thought of giving a try again but all went in vein as I ordered a cheese burst farmhouse regular pizza.But the pizza delivered was not having mushrooms in it and had raw paneer.It was not a dominos level pizza, and I was paying ₹320 for that!!The delivery boy also admitted the same and clicked a picture of that #### pizza!
                          When the feedback was given to the manager, it was a very callous behaviour shown by him with no repentance on his part.
                          I wonder if I will ever be able to order from dominos!:(
                          Domino's Pizza customer support has been notified about the posted complaint.
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                            K
                            kavita Varun
                            from Gurgaon, Haryana
                            Jul 7, 2017
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                            Address: 122016
                            Website: Dominos Freebies

                            Congratulation !! Dominos Large Pizza Coupon is ready.
                            To get your Coupon search in Google with this DAGBGFRTY345XX code and claim your Coupon.

                            I did all that I was told but this site is a cheat site. It made me download so many apps but I did not get a free coupon despite of several tries. This is least expected. You loose customers with these pranks.
                            Domino's Pizza customer support has been notified about the posted complaint.
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                              D
                              Disha Verma
                              from Mumbai, Maharashtra
                              Jul 6, 2017
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                              Address: Mumbai City, Maharashtra, 401107
                              Website: Domino's Pizza

                              Congratulation !! Dominos Large Pizza Coupon is ready.
                              To get your Coupon search in Google with this DAGBGFRTY345XX code and claim your Coupon.
                              I did all that I was told but this site is a cheat site. It made me download so many apps but I did not get a free coupon despite of several tries. This is least expected. You loose customers with these pranks.
                              Domino's Pizza customer support has been notified about the posted complaint.
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                                J
                                Joy Dennis
                                from Shikohabad, Uttar Pradesh
                                Jul 6, 2017
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                                Address: Dehradun, Uttarakhand, 0135
                                Website: www.dominos.in

                                My name is joy ( [protected]) . I ordered two pizza and a slide today at 14:27 ( online order). It took them 45 minutes to deliver. I asked them for free as it took them more than 30 minutes to deliver. But they ignored it saying it is not applicable on online order.
                                I called the store by they also was not willing to give it for free.
                                I am totally disappointed as they are fooling people by wrongly advertising about 30 min or free deal.
                                Kindly take struck action against the concern store and refund my money.
                                I am hereby giving the details of the store.

                                Domino's, Rajpur road, dehradun, uttrakhand
                                Domino's Pizza customer support has been notified about the posted complaint.
                                Jul 06, 2017
                                Updated by Joy Dennis
                                name is joy ( [protected]) . I ordered two pizza and a slide today at 14:27 ( online order). It took them 45 minutes to deliver. I asked them for free as it took them more than 30 minutes to deliver. But they ignored it saying it is not applicable on online order.
                                I called the store but they also was not willing to give it for free.
                                I am totally disappointed as they are fooling people by wrongly advertising about 30 min or free deal.
                                Kindly take strick action against the concern store and refund my money.
                                I am hereby giving the details of the store.

                                Domino's, Rajpur road, dehradun, uttrakhand
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                                  T
                                  T2t
                                  from Delhi, Delhi
                                  Jul 5, 2017
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                                  Address: Jaipur, Rajasthan, 302039
                                  Website: Dominos .com

                                  As I am a regular customer of Dominos Order no 146, I have order 2 medium pizza 2 lava cake and sprite at 7:45PM date 05-07-17.
                                  My concern about delivery which I mentioned should be deliver by 8:15PM but it could not be deliver by 9:00PM.
                                  When I called on your store the person who picked up your call stated that my no mobile no is going unreachable. He was providing fake information as I did not get any miss call alert. This was a casual attitude towards delivery so I want resolution regarding service.
                                  Domino's Pizza customer support has been notified about the posted complaint.
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                                    abhilashghanore
                                    from Bengaluru, Karnataka
                                    Jul 5, 2017
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                                    Address: Ranga Reddy, Andhra Pradesh, 500049
                                    Website: www.dominos.co.in

                                    Charged 40 rupees for 500 ml Kinley drinking water bottle (MRP 10 rupees) at Miyapur Dominos pizza restaurant.

                                    The bill doesn't mention it as kinley water bottle (just water bottle).

                                    The server insisted that the MRP is 40 rupees of the product, so I paid the said amount. Once I receive the water bottle while dining, there was no MRP printed on the bottle at all.
                                    Please take a note at this issue.
                                    +1 photos
                                    Domino's Pizza customer support has been notified about the posted complaint.
                                    Jul 05, 2017
                                    Updated by abhilashghanore
                                    Recent article:
                                    http://timesofindia.indiatimes.com/india/Government-warns-of-fine-jail-term-for-selling-water-cold-drinks-above-MRP/articleshow/54860432.cms

                                    They are also selling the cold drinks @ higher price than the MRP. Please find the attached snapshot of their online ordering page.

                                    First customer care confirmed order after area person denied
                                    Facing the same situation here as well. Find the attached bill copy.

                                    Charged extra on Kinley drinking water bottle - Comment #2785299 - Image #0
                                    Faced the same issue @ Domino's Pizza
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                                      A
                                      Amarjitbrar
                                      from Delhi, Delhi
                                      Jul 5, 2017
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                                      Address: New Delhi, Delhi, 110043
                                      Website: Dominos india

                                      I placed an order on 30th june. And i received the order late. And also the order was not upto the mark and was chilled. Then i placed my concern on their portal. I received a call from dominos restaurant manager Amit Nandan, he listened to my concern and he told me that i will give the replacement of the order free of charge. Now when i placed the order today he refused to it. I would like to file a legal complaibt in dominos forum.
                                      Domino's Pizza customer support has been notified about the posted complaint.
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                                        D
                                        deepakkhetarpal
                                        from Ludhiana, Punjab
                                        Jul 5, 2017
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                                        Address: Jalandhar, Punjab, 144007
                                        Website: www.dominos.co.in

                                        Dear Sir I am resident of H/No. 275, Punjab Avenue, Ladhewai Road Jalandhar Punjab- 144007, I want to know your company has any legal rights regarding decide Parking or No Parking zone. because your company fixed board of NO Parking in our street. for your information it is a residential area. I want to know is your company legally authorized by the Indian or Punjab Govt. to give us directions regarding parking in any residential area. if not then it is requested that board should be remove immediately. and action should be taken against the employee and who has issued and fixed this board by your . it is property of your company which misleading to us and other people and making confuse to all. its board of iron and its hang on branch of tree very wrong way it can be damaged of our car. So must be legal action against the responsible person for this As per my knowledge no any guidelines issued by Indian and Punjab Govt. regarding parking or No parking in streets of residential Area. As I am also writing regarding All this commissioner of Municipal corporation. and to commissioner of police Jalandhar Punjab.
                                        +2 photos
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