Domino's Pizza Complaints & Reviews

I have ordered yesterday (1st june 2017) for rs. 514/- through mobile application and made the payment through hdfc online banking.. The payment got debited from my account immediately but the order not generated.

After waiting for some time i have called your dombivli outlet where they have suggested to make another order... So i have ordered 2nd time for same amount i. E. Rs. 514/- and made the payment through credit card. This time the order got generated.

May i request you to please refund my first payment (Rs. 514 hdfc online)

Nilesh desai - [protected]

I have got msg that now dominos delivers pizza in mumbai till 3 am. And link was there. I ordered for farmhouse pizza and 1 choco lava cake online for the amount of rs 610. But when i was doing payment, page automatically redirected me and says try again.. I tried 2nd time same thing happened. So my money got deducted 2 times. And haven't received pizaa... Total amount rs1220. I want my money refund. Plz do needful asap.

Worst pizza I order pizza with some toppings but recieved a pizza without that topping I thought no body prefer domino's. And this not first time I face this problem before this also and also didn't received any bill when I received pizza. Totally frustrated.Pizza ab bahut bekar delevri De raha haiWorst pizza I order pizza with some toppings but recieved a pizza without that topping I thought no body prefer domino's. And this not first time I face this problem before this also and also didn't received any bill when I received pizza. Totally frustrated.

I ordered dominos pizza from mg road branch (Bill attached) on 29th may at 7:53 pm. As per promise the item was supposed to be delivered fresh and warm within 30 minutes. However the delivery came after 20 minutes delay in stale condition. When i raised the concern with the delivery boy sanket dutta, he informed that he cannot give service guarantee hence made me speak with the store manager mr khairul. Who on being informed about the delay and stale condition of the food informed me that he cannot do anything about it. I have attached the bill and the payment slip both of which has date and time from which the delay i am complaining about can be derived. Kindly see if there is anyway you can address this issue

This sunday we went to dominos jalgaon.. Kids eat pizza and me n my wife eat garlic bread. Kids were find but both me and my wife suffered from food poisoning later after 2 hours... Vomitting and loose motion for entire day.

Contaminated garlic bread given at jalgaon outlet.. My family suffered from food poisoning.
I want to sue dominos for this.
I want a compensation urgent basis.

Or i will share the fact on social media and file complaint in police station.

There was a status on Facebook to write "I love Domino's " and like that status hence one gets a coupon for free large pizza from Domino's. I did it but no coupon. I can see my status on your Facebook account so it can't be a spam.
Kindly send my free coupon on my mail id: [protected]@gmail.com and keep your promise.
If the status is a spam then it is very unfair on the part of Domino's.
Domino's should not cheat on the public platform.
Hope you understand the issue and do send me the free large pizza coupon.

Yesterday i got a msg from domino's, "if i order for 1 regular pizza & get 25% off". When i visited at domino;s store (Elante mall chandigarh). And i asked to redeem my coupon, he told me your coupon already redeem, i'm shocked!!! I never use coupon before this.
Kindly consider my complaint against domino's.

Regards,
Amandeep singh
[protected]

I have ordered a pizza on 23 May 2017 through netbanking, but I haven't received the pizza on the day then again I phoned to domino pizza at city mall kota office they said that they haven't received such type of order.
Then I again phoned Domino pizza Aakash Mall office kota they also said same thing.
then next day I logde a complaint to sbi (My complain number is [protected]). now on 30 may 2017 sbi customer care is that your transaction is successful you may ask your merchant with merchant transaction IGABCAKAC8.
And now the merchant customer care is not receiving the phone.
Kindly solve the problem.

Its been 7 days since I haven't got any communication from Dominos in regards with the issue. On 21st May my order was late by 15 minutes the delivery guy did not bother to address his own mistake. Now when I pointed out with the confusion of two order being placed when this conflict solved and I told that my order is delayed by 15 minutes they said we will give you red card and you will get refund processed as my order was prepaid but I havent received any communication from them even after mailing them at [protected]@jublfood.com . Please look into this matter and take prompt action.
Attach is the copy of invoice.

Its really difficult to place an order with staff in dominos.. Each and every staff will give different details... I had to place an order for 2 medium pizzas and since i hv a child at home wanted to order cheesy pizza from the pizza mania... They did not take the order saying they cannot deliver single pizza from the mania... Wereas i[censored] go and take the delivery they will give u the same order... Its disgusting double rules... Its seems they themself dont know the deals... Its all jumbled up... I think pizza hut is far more better than dominos...

Worst of the experience as the staff taking the order & shift manager was very rude & not giving proper information. I have received a message for 25% off on any medium / large pizza but the same was not given (No caveat mentioned in message). Either don't sent such message or make it clear. Kindly revert urgently else will send this in print/media

I order choco pizza and panner pizza from dominos website, but when i receive order they gave me lava cake and panner pizza then i complain dominos, they said we will gave you 200 off on next order and then i place next order they said you have place order of ruppes 1000.
So my complain is to get my 200 off on next order
Order placed on= 21 may 2017
My contact number=[protected]

Hi disappointed to tell you that kormangala dominos made me wait for 2 and a half hour and did not deliver my pizza. I called them at 9.15 and placed my order she said order will be given by half and hour 45 mins i waited patiently till 10.15. I called them back and she said she would deliver it shortly
Then i get a call from a delivery boy named niranjan asking my address and this was at 10.30
He didn't revert back to me
I called d dominos pizza could not call as it was shut then i called the delivery boy he acted as though he didn't knw anything
And said maam i will call u back in 2mins
And he nver reverted back to me
Is this how u treat your customers?
When we haven't even had our dinner and wanted to have pizza and waited so much
And upon that fake promises
Is this what we get?
This is the number of the customer care
+[protected]

And they call again at 11.45 and ask me the adresss when i have already mentioned the adresss

Pathetic behaviour i would just rate 0/5

On 17th may 2017, i had placed order through dominos website against which 842/- rupees were debited twice from my icici account but both times ordered was not placed. After the failed order acceptance, i have received a message from dominos that the refund has been initiated and same shall be credited in your account with 7 working days.

Till date i haven't received my return and no further communication from dominos. Kindly help me with it to get back my (842 * 2 =) 1684/- rupees.

Hello,

I have had the worst experience o[censored]sing the Dominos mobile web

On 21th May 2017, I used my paytm wallet (Paytm Cash Txn ID IPT[protected]) for Rs. 480 at[protected]:37:02 PM on the dominos mobile web

Amount has been deducted from my paytm account but no order was placed.

Please refund the amount to my paytm account ASAP.

Thanks
Ajeesh

Yesterday on 24/5/2017 we ordered 2pizza sweet corn and spicy pizza in spicy pizza we found plastic piece in it how they do like this mistake ye log itni blunder mistake kaise kar sakte hain mete 3saal k baby ne bhi ise khaya h agar use kuch hua toh me in domino's waloan ko chodungi nhi logoan k trust ka ye is tarah mazak udate hain itne laparhvah kis tarah ho sakte hain ye log

I try to order pizza on 13 may 2017, but my only the amount got deducted, no order was placed. I immediately complaint in the domino's application under feedback from where I was ordering but only the mails and messages revert I got not the refunded amount of Rs. 480.

Reference Id is 2849385.

I called on the customer care also. They connected me to the branch of Sector 78 Noida as most of my orders come from there but the branch person denied of having my amount after that they suggest me to talk to another branch of Sector 48 but they also denied.

Today I visited domino's at sanjay place Agra and I ordered a double cheese margarita(regular rs155) with extra toppings and it cost me rs.340 they didn't gave me the bill and the pizza was with a single layer of cheese when I asked then about pizza they gave me another one but that was also same. My problem is why they didn't gave me the bill and how it's cost me rs.340.

Thx for choosing domino's. Click http://piza.store/di/[protected].Png to check if we got ur order right. For any query pls call us @ 68886888

Thx for choosing domino's. Click http://piza.store/di/[protected].Png to check if we got ur order right. For any query pls call us @ 68886888

They did not give my change
After asking they ignored
Should custmer treat a stricked on this behaviour or what to do
Can u explain pls

There are always a problem of service with Dominos wakad, first the there is a site problem with payment page, it shows that transaction is complete but when it refreshes, i routed to the payment page and when you call to ask if the order has been received or not the staff does not pick up the phone. Please tell us what is the point of sharing the number then?