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Domino's Pizza Complaints & Reviews

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Last updated Mar 31, 2024
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Domino's Pizza reviews & complaints page 157

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A
ashok.tehelka
from Gurgaon, Haryana
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Denying for home delivery

Address:Vadodara, Gujarat, 390020

I contact first to vasna road dominos outlet for Piza but the person who pick the phone they said u write down the number I said for what they told me previously we deliver but now transfer to subhanpura D square Dominos for delivery. While I contact for subhanpura Dominos phone numbers is[protected] Mr harshit pick the phone when I place the order they denied for delivery, I asked the reason y they told out of area, previously Dominos...
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K
karanmonga14
from New Delhi, Delhi
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Extremely late delivery & misbehavior & false commitment

I ordered 2 cheese burst pizza last night at 12:15 at unit no. 12b, gf, tower-b, unitech? Cyber park with invoice number dpi66011/[protected]/14858 and order number 383. The order was placed 12:24 am by amit, while i hung up the phone after placing the order at 12:15 am to deepak. There was no order confirmation over the text message, no order number provided, no information provided. From 1 o' clock till 3 pm i had to keep calling the dominos...
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P
Piyush Bhasin
from Pune, Maharashtra
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Customer harassment

Address:Pune, Maharashtra, 411013

This incident took place on Saturday 13th May when i ordered a pizza online at around 9:20 PM at night. The order was immediately accepted and I was awaiting it as my manager was at home and I had a planned a dinner at that time for us. At 10 PM, I started calling them to ask about the status but my calls weren't answered. At around 10:15 after making around 10-15 calls, one of my calls was picked up where I got to know that it would take...
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P
Puja Tanti
from Bengaluru, Karnataka
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I'm complaining about payment.

Address:Kolkata, West Bengal, 700050
Website:WWW.Dominoz.co.in

I paid the amount by my debit card, after deducting the amount the dominos boy said amount deducted from my card but not came to dominos account so i have to pay the amount again. After 20 minuntes of argument he took the amount again from me, this time cash. So dominos took twice the amount from me. There beheviour was very rude they dinied to refund my money....
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A
Aarsh Pokhriyal
from Jammu, Jammu and Kashmir
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Worst quality

Address:New Delhi, Delhi, 11000092
Website:Www.dominos.in

I ordered Golden corn and cheese pizza and when I ate it it was one of the worst pizza I've ever had
i.e
The base was not crusty no cheese was there and seriously it was so negligible
I would suggest the chef should be replaced earlier also it was not so good
I would like to tell u that the service is also too late so please it's a request to do something about it
Thank you...
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V
Vinny Arya
from Delhi, Delhi
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No 30 minute guarantee

Address:110066
Website:Dominos.com

We live in New Delhi, Mohammadpur area near Bhikaji Cama Place. We never get our pizza however small order it is within 30 minutes. I ordered for a small pizza and it took them more than an hour to deliver. I told them I am not paying for it as per your 30 minute policy and they said its not applicable for this area. Let me also tell you, Dominos has a branch within 1-2 km of the distance in Bhikaji cama place.
This is extremely disappointing...
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S
Shani Dhillon
from Bathinda, Punjab
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Pizza taste was not good...

Address:Chandigarh, Chandigarh
Website:domino'spizza.in

Hlo... I'm complaint about medium pizaa stuff and topping on it is wasn't as good when they delivered us at hotel anthia sector 34. It was beyond expectations because it is totally different.. We expect much good but it surprised us.. Please do solve this.. It is second time that has happened with me.. My number is registered on every domino's restaurant in chandigarh it's [protected].. It has become their habit that deliver pizza in this...
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S
sagnikray
from Kolkata, West Bengal
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Service tax charged illegally and forcefully

Address:North 24 Parganas, West Bengal, 700123

I bought a pizza from dominos today, it was a takeaway (Which was specified in bill) and they still charged me service tax!! When i asked the person handing me the pizza he said this is service charge and not service tax. My complaint that one cant charge service charge in a takeaway fell to deaf ears. I have been facing this issue on multiple occasions on dominos and it is wrong not just for the reason i described but also because service...
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Address:Kanpur, Uttar Pradesh, 208025
Website:dominos.co.in

Hi,

In feb this year when i was in india., i ordered dominos pizza one day but due to technical issues the order failed and even though i received the refund processing email, refund was never received. After days of followup one fineday i received the email that refund is processed but to my utter dismay it was only fraction of the amount i paid and which was debited from my account.
The order was of rs 487
Refund...
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S
shailza gidwani
from Noida, Uttar Pradesh
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The staff was rude and disconnected my call

Address:Gurgaon, Haryana, 122001

I am a resident of gurgoan, placed an order on 11th may, 2017 at 3:05 pm at unit no 30, ground floor, ild trade centre, sohna road outlet. The order was placed to mr hussain.
Till 3:45pm when i didnt receive my order, i called at the outlet. Spoke to a staff who didn't mention his name. As per the manager mr. Balam the staff was mr hussain who not only didn't let me speak when i asked for the delay, he started making stories that your...
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A
an13
from Mumbai, Maharashtra
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Late delivery of pizza

Address:201301

My order (rs. 467) was placed at 1:11
And it was delivered at 4:15. Payment was done through online transcation so i want to know how i will receive my refund. please refund my amount asap.

Customer name-aniket jaiswal
Phone no-[protected]
Dominos store name-dominos noida sector 63
Date of incidence-10/5/2017
Order no - 65
invoice no - DPI66169/[protected]/13114
Tin no.- [protected]...
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S
Sanchit Anand
from Mumbai, Maharashtra
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Order delivered after nearly 1 and half hour

Address:Solan, Himachal Pradesh, 173205
Website:pizzaonline.dominos.co.in

My order was placed at 8:16
And it was delivered at 9:45. Payment was done through online transcation so i want to know how i will receive 300 discount as promised by sale outlet. Will i get my refund same as the payment mode or anything else?

Customer name-sanchit anand
Phone no-[protected]
Dominos store name-dominos baddi
Date of incidence-9/5/2017
Order no - (If possible)-116
Bill...
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J
Jatin Puniani
from Ahmedabad, Gujarat
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Deduction of amount of rs 382

Address:Jhajjar, Haryana, 124507
Website:www.dominoz.co.in

I had made a payment of rs 382 through paytm on 07/05/2017 at 16:00hrs to dominoz order no #ipt[protected]. The payment was received by dominozz as confirmed to me by paytm (Screenshot attached) however i could not get the order details and dominozz denied my of any receiving of amount of rs 382. I would request you to please consider the matter and let me know the status of my amount of rs 382. My details are as follows

Name:...
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J
jannat bannu
from Bengaluru, Karnataka
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Did not received money back

Address:Kolkata, West Bengal, 700069
Website:dominos.com

I had pizza from esplanade market kolkata and they 1st of all gave wrong information and more over there services is pathetic. I informed that the cancelled order money will be returned in 7 days but today is almost 10 day and didn't received money back... The service there is pathetic and also those people don't know how to be courteous with there customers. I went to that eat pizza on 26/04/2017 at aprrox 12:30. I have attached the e-statment...
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D
Danny7
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Rubbish customer service

Address:Mumbai City, Maharashtra, 400095

Hi,

The customer service of your kandivali charkop outlet has been pathetic, as just placing an order took more than 40mins & there was only counter open for taking orders, Even though the outlet was over crowding. Moreover, there was promotional code send to me today itself from dominos that did not work as well & there was a very simple answer given to us about the code not working, that it happens sometimes. Sheer disgrace...
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S
Sarika Dogra
from Dharwad, Karnataka
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Payment was deducted from account but order was not confirmed.

Address:160055
Website:dominoz

Hi,

On 2nd May, I have tried to place an order from Domino's App as well as from their site but transaction was done from ICICI Account but order was confirmed.
I have tried to place order 7 times.
So total amount is deducted from my account is 356*7= 2492.

On 5th May i got return only for 3 orders .Remaining amount was not yet added in my Account....
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S
Sameer Murkar
from Mumbai, Maharashtra
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Product delivery

Address:Thane, Maharashtra, 421202
Website:dominos pizzas

Hi myself sameer murkar from thane dombivli. I ordered two pizzas regular size and order cost of rs.465. My order time is 1.32pm date of 06/05/2017 but order not delivered at proper time, when im call on support no. She saying your order are already dispatched so, we are apolizise to your order is late but we can't do anything.
My order no.69, so im called again at 2.50pm she statement again same. We are unable to this. So, tell me...
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Y
Yash2707
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pizza mania

Address:110078

I ordered 4 pizza manias... the attendant didnt even ask me if i wanted pan base or not. She added the pan base herself to increase the cost of my order. When i asked that the price seems to be very high, she said that the prices have increased and didnt tell me about the pan base even then. When the order arrived and i saw the bill i came to know about the pan base. Dominos attendants are using lies to increase their sales and cheating their...
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R
Rahul Upreti
from Mumbai, Maharashtra
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Delivery related issue

Address:Gurgaon, Haryana, 122001

Hi
i am living at Ashok vihar phase 3 Gurgaon and our nearest dominos pizza restaurant is nearly 2km located at sector 22. Today i have ordered pizza for home delivery and after manager told me we can't deliver to your given address because previously we didn't any delivery for that location so how it's possible for only 2 km they not provide delivery
please suggest me to why u r not take order for this location would be a valid...
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A
Advpm
from Patna, Bihar
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Non delivery of an item even when paid

Address:Patna, Bihar
Website:www.dominos.co.in

I had ordered pizza, lava cake and cheesy dip from dominos. I paid them using net banking. It was delivered on time but they didn't give me cheesy dip. When I tried calling the delivery boy, he didn't pick up my phone and later apologised. My whole pizza got wasted because I didn't get the dip which I need to eat pizza. Now they are calling me and asking me that they will compensate me if I order again from dominos. Why would I have to order...
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