Domino's Pizza Complaints & Reviews

My name is Nikhlesh Ramanuj, Date 08/10/2022 I have visit with family Domino’s Out Late Located at Ground Floor Shop No 02 03A Arjun Plot No 19 Ward No 6 Arjun Complex, Adipur, Gandhidham, Gujarat 37020.

During that time I had to go to the washroom, so I asked the Domino’s Pizza out late representative / Mr. Bajrang & in charge about the washroom, then he refused and said that it is only is for Restaurant Staff.
Later I also requested him but same answered.

Visit Date: - 08/10/2022
Visit Time: - 14:10
Order No: - 14

Nikhlesh Ramanuj
Mo[protected]

I have ordered pizza around 2:30 pm today and the delivery time of pizza at 4 pm at the arrival of train in Pune junction. As soon as train reached the Pune junction they cancelled my order and telling us due to malfunction of oven they have cancelled our order.
Staff behaviour of Domino's Pune junction is not good at all for customer.
Please ensure that this will not happen again and make sure that Domino's should cancelled order and share information atleast 45 min before the delivery time so that passenger can make alternative.

This is in context to one of my order placed on 17th october 2022. I placed a dine in order through the dominos application for the restaurant located in Metro New Ashok nagar Delhi 110096. I order cheese burst pizza for dine in as I don’t wanted home delivery, when we went there they didn’t allowed us to sit and eat we had a short argument with one of the employee there and therby he then told us to sit in the corner and have our food. In a while when we just starting eating some other senior manager came and just started shouting recklessly and he just took away our pizza and didn’t allowed us to sit in there, We asked him to refund our money he said it will be refunded in our orignal payment mode by which the payment is done within 48hrs. I filled a complaint on dominos site and i received a call from this number [protected] in the morning from that very store and she just took there side and told that we should order takeaway from next time. I told this is not acceptable and she aborted the call
Now i received my refund in the dominos wallet which is not acceptable. I do not want to have anything from that store whose staff is not trained enough to respect the customer and I want my money back in the bank account itself . If a suitable action is not been taken I would further reach higher authorities for further help as per the consumer Rights. Consumer Court is the last option which is not left to me . I am hoping to hear from you soon.

Delivery got late. It delivered in 40 mins only. I have a proof of a call from delivery person. Kindly see this issue and solve it. Thanks in advance.

I placed order on 26 aug 2022 .Due to gas pipeline issue they cancelled my order .I told them that handover my refund but they denied me that your payment mode is through UPI so we are not give you cash..your refund will automatically refunded after a week but it's 15oct 2022 now..till now my refund is not refunded.i file lots of complaint against the store from their toll free number but no responses is given by the store.. kindly resolve my issue as soon as possible

Hi this praveen from chennai.
I placed orders no 4 on[protected] form thousand light.
already order was delayed, delivery person mohammed contact me and asking kindly cancel my order by my side. because of location mismatch.

Regarding this i tried to contact store manager [protected]. no response.

after that delivery guys also no response. this how you treat your customers right?

i have attached few details

I was about to place order via Amazon pay balance through dominos Pizza app it's shows error but the money got debited twice time . From Amazon they sent cash Bach for my order payment. But didn't reflect in my Domino's app .
*Payment 1*
Reference Image
Paid on Dominos Pizza
Amazon Pay balance
13 Oct 2022, 05:47 PM- ₹1029
ⓘ Please connect with merchant in case of any issues
Paid using
Amazon Pay balance: Money₹1029
Order IDP[protected]
*Payment 2*
Reference Image
Paid on Dominos Pizza
Amazon Pay balance
13 Oct 2022, 05:54 PM- ₹1029
ⓘ Please connect with merchant in case of any issues
Paid using
Gifts & Credits₹21
Amazon Pay balance: Money₹1008
Order IDP[protected]

I had tried to pay online using the Amazon pay option for online order made from the Dominos India portal. I tried to complete the same transaction twice. The 1st time transaction was failed, 2nd time also I tried paying same again failed. Total amount wrongly debited and to be refunded by Dominos India is Rs948/-. I want to know when can I get the refund for my failed transaction? Even I didn't get any failure mail from Dominoz.But the money deducted from my account

I have ordered from Domino's App yesterday, amounting to Rs 390. And the app was linked by Amazon pay balance. When I placed the order, it showed "something went wrong". And I again placed the order 2 more times, one from my own mobile number, and another from my sister's mobile number (but the wallet linked was the same), but the order was failed again and again. Today I saw my Amazon pay balance and there, Rs 390 are debited 3 times...i.e. sum total of Rs 1170. I need my refund back as soon as possible, as that money is pretty important for me. For the proofs, i am attaching the screenshot of my recent Orders on Domino's app and my Amazon pay Balance transactions.

I order a 305rs order from dominos kaushambi, my money was deducted from my wallet the order was never placed and it said unsuccessful order

Sunday I ordered pizza on Domino's Pizza app on 11.23 am. I am paid the amount through my debit card and the amount was debited from my account at the same time that's was not shown in your app . I am already talked with your team through the toll free number on your website. They told me the amount was refunded within 2 or 3 working days but I didn't receive any amount from your side. Please do the needful for me.

I had ordered pizza and paid amount via AMAZON UPI as shown in screenshots. Amount has been deducted without any order confirmation.

I have tried to order veggie paradaise pizza in dominos, but while doing transaction my money got debited which is Rs.387 from my bank account through icici upi but my order was unsuccessful. I didnt got any refund amount or any information regarding this transaction from dominos. Here i’m attaching the reference of this transaction
(Dear Customer, Account XX418 has been debited for Rs 387.00 on 12-Oct-22, towards linked [protected]@paytm. UPI Ref. no.[protected]ICICI Bank.)

Hi, This is Sagar from Hubli (Shakti colony ) we have ordered 2 Pizzas in the name of Vishwanath, which has to be delivered to home but the delivery boy denied to do so by saying we don't have home delivery service to Shakti colony, but my question is if there is no home delivery service to Shakti colony then why did Domino's accept the order ? Domino's has failed to provide home delivery. Order details as given below
10/11/22. 7PM
DPI66594
ORDER : 114
STATE CODE : 29

The total payment of employer, employee pension scheme and employee provident fund has deposit to less than 50 percent. Therefore, please check the Employees Provident Fund amount properly and deposit it again.

Applicant Name :- Madan Mohan Singh
Father Name:- Shri Hari Singh
Address:- Village Gonch, Post Gonch, Firozabad, Uttar pradesh, 283203.
Employee Code:- 864355
Mobile No:- [protected]
Company Name:- Domino's Pizza.

Ordered food from Dominos. Firstly they did b it maintain the 30 minutes timeframe, despite my place being 0.8 kms from my residence. The delivery boy canceled my order in the middle. When confronted, the manager and delivery boy made lame excuses.

We have order pizza Mania yesterday at around 10:15 Pm and we dont get the pizza at 12: Am but we received the call from dominos sector 21c Faridabad from the restaurant Manager and he told us we are sorry for the order after 2.hours they call me for not to deliver the food for which my family waiting for the same but they are not ashamed about to say only sorry. After we argue the manager told now you want the pizza or not then he cut the phone down and we dont get the pizza from dominos I have the order number which is 304 and no one bother about we had something in the rainy time no restaurant is open at 12Am. Shame on the dominos management to not serve the food...my number is [protected] My self Abhimanyu I can attached my bill as well for reference.

Recently i have ordered pizza from Domino's for that i used Amazon pay to pay money but after completing payment it shows error on Domino's aap and order not placed. It showed item's which I ordered in cart and asking me to do payment again

Sir I was working in your Pune branch. That means I have stopped going to work due to non payment of my last month's salary. The manager at that branch asked me to work on another employee's ID because I didn't have a driving license
But what I mean is that the manager asked me to work on someone else's ID and was paying from another ID. But sir I stood in the place of that employee and worked for 10 to 12 hours. Then I should get paid for my work.
Sir last month on 30th all employees salary has come. And my salary is due on 6th of this month as a reward for the work I have done but the manager is saying that I will get my salary after Diwali.

I'm Kamali.N. I worked in Domino's pizza, Pammal Branch in Chennai. My Employee id : 9112751. I started working in Domino's as a part timer as well as full timer (on Weekends and on specific dates) on June 14, 2022 and I relieved the organization on July 02, 2022. While I'm working, they asked me to regularize the attendance daily because the part time timing was not properly given to me. The timing which I got for the part time is 4pm - 10 pm. And for the weekends 11am - 10pm. Later for some reason the timing for the part time was changed into morning 11am - 5pm. So that I couldn't regularize my attendance properly. For the month of June I didn't get the salary (From 14th June to 30th June) so I asked the GDM (Dilli Babu). He said that it will credit to the coming month. Due to personal reason I relieved the job on July 2nd, 2022. After a month passed again I came to the store and asked for the salary they said it will credit to next month. Again after the month passed I asked the GDM (Dilli Babu) He's just screaming like something that I came late and why now you coming asking? I requested for my pay for my work but I didn't get the proper explanation.  Later on the month of September the GDM ask me to regularize the attendance behalf of June month because I don't have a proper attendance punch while I'm working in Domino's pizza.  Actually I left the organization on 02 of July they didn't deactivate my account till the month of September. Although I done my regularization from September 1, 2022 to September 15, 2022. Till now I haven't received  my salary. I again asked Dilli Babu (GDM) he said that he spoke with the HR and they saying you are absent from 17th  to 28th dates of September for those who absent on those dates won't receive the salary wait for next month. After a while I called and asking him what's going why I didn't get salary. He just lethargically saying that we are helping you so be kept silent.

Why I need to be silent ? I asking my pay for my work.

Please help me to get my salary.

I work hard for the organization even though for a short period but I felt bad that I didn't got pay and not even a proper respect from them. Â