Domino's Pizza Complaints & Reviews

Im from kalyan maharashtra.
I placed an oreder on 01-march-2017 at 22.01 for 1 pizza and 5 pockets.
The total amount of bill was inr295.
First 20mins i didn't get any response from the store. After a waiting for 20min i called at store to know status for my order. (Although on the app it was shoing that a guy is on the way to delevery)
When i called at store they told me that my order was placed on hold due to...

I am a regular customer of Domino's pizza. My nearest branch is Hari Nagar, Jail Road, New Delhi - 110064. Many times when I walked in and gave order to the person present at the counter, he/she always forced customers to buy combo offers and many times denied for normal base n asked us to order for pan base. Also they denied for accepting coupons which was sent by u through sms by giving the reason that it was expired. Please take necessary...

Order placed via ur app on the 24th evening at 822 pm was cancelled at 906 pm
No resolution till date despite logging it at various nodes including FB and Twitter
The order number was 146 placed by my niece mobile number [protected]
I have called ur helpline also but neither has the refund come to my card nor have you bothered to compensate us for such a shoddy experience
My contact number is [protected] it is...

I ordered pizza(Veg Extravaganza Medium) online from Sec-18, Noida dominos restaurant on 27-02-17.
The pizza which was delivered to me was quite tasteless, over baked breads and stuff tossed was just for namesake while on their website they show that pizza full of stuff. I clicked the photo of pizza and didn't call them to take it back as everyone was hungry and no body was willing to wait for another 20-30 min.
When i called...

I ordered pizza online and paid through Paytm wallet. The money got deducted and I received a message stating that the order could not be processed due to technical reason and that I will receive refund within 7 working days. The order was placed on 17th of February 2017. Today is 27/2/2017 and I still haven't received the refund. I was told by the customer care that I will receive a call from the manager but haven't received any.
Paytm...

Hi Team,

On 23rd Feb, 2017 i tried to place an order in Dominos (Laxminagar, New Delhi-110092) for Pizza home delivery however an amount of Rs. 675/- got deducted and no order was placed. I am extremely unhappy with the customer service i got from Dominos related to my refund.

I tried to place an order for two times by the same number ([protected], registed in the name of Neha Tyagi), one from my Bank Account...

I have ordered in domino pizza on 24th feb @9.41 pm, the 1st incident starts from here. I used an exclusive coupon for 35% discount, but order has pick some random location and order placed to ravindra sarani - kolkata - dominos, after that when i have canceled it. I called customer care - hyderabad (As i want my pizza to get deliver here) to resolve my issue and give my coupon back. The person (Mr. Arvind) response was unprofessional. He...

On 13/02/2017 night between 8:30 pm to 9:45 p.m we visited with my family and kids to domino store at santosh nagar branch (Ground floor, MIGH House No. 7/A, Bearing G.H.M.C No. 17-1-A/7, Ward: 17-Block, MIGH, Santosh Nagar Colony, New Santoshnagar, Santosh Nagar, Hyderabad, Telangana 500059)

we had pizza at the store and sat on a long table With more than 6seats at the corner .just near this table we have CCTV camera also.we...

I placed an order on 14 feb 2017 by the name of prateek aggarwal, mobile no. [protected] via website for the sum amount of 496. My order no. Was 72 and my order was placed on this domino's outlet address - plot no. 19, ground floor, community center, road no. 44, pitampura, delhi, 110034. Due to non serviceable area the order got cancelled. I payed using my axis bank master card. I have contacted the customer care several times, and i was...

I made transaction on 11th feb 17 of 1247. The order was not successful, but money deducted from zeta account.
Please refund money not yet refunded to my account after requesting you so many times. One of my merchant Transaction id is [protected] for your reference.
The local Domino's people where i placed order, do not have any transactions at their place.when i contacted Zeta, they told me to request Domino's for refund...

I ordered a pizza on 17 February 2017 through domino's mobile app for which I paid online.
I placed the order for which I received a confirmation at 8:00pm that I would get the pizza within time.But I got my order at around 9:15 which was way later than the 30 min time limit which they promise and further more 1 pizza was already damaged.So I returned the damaged pizza after the delivery guy promised me that he would bring me a new...

Hi,

I ordered pizza on 18th February, but that order could not complete and failed. However, my pay TM account was debited twice for Rs. 407 and Rs, 407 for two failed order. (Order 1. February 18, 16:52, Jubilant Order #98f773000a3ba2ba3b52b...Wallet Txn ID: [protected] of Rs. 407 and Ordr No. 2 Jubliant Order # 75725cf7cfcc039de67b...Feb 18, 16 :52, Wallet Txn Id [protected] of Rs. 407) . The amount of rs. 407 has already...

Dear Sir,
i had ordered pizzaas on dated 18/02/2016 from my app.1stly order unsucessful then i received sms from dominos amount will reverse with in seven working days.
On 2nd order again unsucessful then i again received sms from dominos amount will reverse with in seven working days.

but i received only once in my account, u can check attached file (bank statement)
contact no [protected]...

Hi,
I ordered pizza on 17th February, but that order was cancelled. The amount of the order was 1057. I was assured that I will get my refund back. Today on 23rd February I got my refund back but amount is only 607 Rs. Kindly resolve the issue. My account number (HDFC bank) is [protected].

Order payment reference - [protected]-PAYUJUBILANTFOODWORK (1057 Rs.)
Refund reference - REF-PAYUJUBI-[protected]-17-2-17...

Dear Team,

My sister, [name removed] ordered a pizza on 9th feb 2017 in Bangalore. She made the payment through debit card online while ordering the pizza. She waited for longer time but pizza did not got delivered.

Immediately she registered a complaint with you through call and received a confirmation message on mobile number [removed] that amount will be transferred back to your account which has not happened...

Sir on 21feb i have ordered for chicken dominos pizza it's rate about 155 and total 187rupees i paid by online payment from sbi atm but order not placed, again i was tried and paid 187 rupees from icici..in dharwad pin580001 near cb nagar aradhana building.in the nam of netravati goravanakolla. Did not get orders. Please refund my payment. Total 187+187 rupees...

Issues related to refund and attitude of mangers of cv ramanagar dominos restaurant:calling almost 10 times customer care and they connecting to cv ramanagar bangalore manager and the manager is not interested to resolve the issue as well he is not interested to refund my money which is 902rs. Also the managers give fake information stating it's already delivered or they will call me back after finding the issue but nothing as such works....

I have an ordered 4 veg parcel from dominos plot no c-1/16 sector 13 pandit ddu Puram karkunj road sikandra agra. Food quality of the product of very very very poor.I can not explain you what I was thinking to see that type of product.it was fully burn and not eatable. It is very bad for your reputation because I am a good customer.My order no 127 date 22/02/2017 time : 10:19 pm server Kumar r and my name Jitendra sharma, mob no [protected]...

Dear Domino's
Very sorry to say the working of domino's outlets of sector 5 and sector 12 of Dwarka, New Delhi. We are the regular clients of domino's since long and Domino's provided us the beautiful services.
On 6th of December 2016 at around 7:30-8:00 pm we ordered a pizza online from sector 5 Dwarka, the order was booked and the payment was made online. After a few minutes, they called us and reconfirmed our order and then...

Hi
I'm very disappointed by the behaviour of the guy who took the order from Dominoz pizza located in Shaikpet Manikonda.I placed an order today at 6.44 p.m for which I received a confirmation and called them back after an hour at 7.48 p.m for which he said the order has been dispatched from the store and will reach you any minute and will give you discount for the delay after talking to the manager . Yet nobody came so I called them...