Domino's Pizza Complaints & Reviews

We have order pizza Mania yesterday at around 10:15 Pm and we dont get the pizza at 12: Am but we received the call from dominos sector 21c Faridabad from the restaurant Manager and he told us we are sorry for the order after 2.hours they call me for not to deliver the food for which my family waiting for the same but they are not ashamed about to say only sorry. After we argue the manager told now you want the pizza or not then he cut the phone down and we dont get the pizza from dominos I have the order number which is 304 and no one bother about we had something in the rainy time no restaurant is open at 12Am. Shame on the dominos management to not serve the food...my number is [protected] My self Abhimanyu I can attached my bill as well for reference.

Recently i have ordered pizza from Domino's for that i used Amazon pay to pay money but after completing payment it shows error on Domino's aap and order not placed. It showed item's which I ordered in cart and asking me to do payment again

Sir I was working in your Pune branch. That means I have stopped going to work due to non payment of my last month's salary. The manager at that branch asked me to work on another employee's ID because I didn't have a driving license
But what I mean is that the manager asked me to work on someone else's ID and was paying from another ID. But sir I stood in the place of that employee and worked for 10 to 12 hours. Then I should get paid for my work.
Sir last month on 30th all employees salary has come. And my salary is due on 6th of this month as a reward for the work I have done but the manager is saying that I will get my salary after Diwali.

I'm Kamali.N. I worked in Domino's pizza, Pammal Branch in Chennai. My Employee id : 9112751. I started working in Domino's as a part timer as well as full timer (on Weekends and on specific dates) on June 14, 2022 and I relieved the organization on July 02, 2022. While I'm working, they asked me to regularize the attendance daily because the part time timing was not properly given to me. The timing which I got for the part time is 4pm - 10 pm. And for the weekends 11am - 10pm. Later for some reason the timing for the part time was changed into morning 11am - 5pm. So that I couldn't regularize my attendance properly. For the month of June I didn't get the salary (From 14th June to 30th June) so I asked the GDM (Dilli Babu). He said that it will credit to the coming month. Due to personal reason I relieved the job on July 2nd, 2022. After a month passed again I came to the store and asked for the salary they said it will credit to next month. Again after the month passed I asked the GDM (Dilli Babu) He's just screaming like something that I came late and why now you coming asking? I requested for my pay for my work but I didn't get the proper explanation. Later on the month of September the GDM ask me to regularize the attendance behalf of June month because I don't have a proper attendance punch while I'm working in Domino's pizza. Actually I left the organization on 02 of July they didn't deactivate my account till the month of September. Although I done my regularization from September 1, 2022 to September 15, 2022. Till now I haven't received my salary. I again asked Dilli Babu (GDM) he said that he spoke with the HR and they saying you are absent from 17th to 28th dates of September for those who absent on those dates won't receive the salary wait for next month. After a while I called and asking him what's going why I didn't get salary. He just lethargically saying that we are helping you so be kept silent.

Why I need to be silent ? I asking my pay for my work.

Please help me to get my salary.

I work hard for the organization even though for a short period but I felt bad that I didn't got pay and not even a proper respect from them.

I ordered a small pizza from Domino’s as it promises to deliver within 30 minutes and i was unwell so wanted to eat early. The delivery person called and asked me to collect my order from gate but since i wasn’t feeling well ac my house was in third floor i told him to get it to the house which he refused and then said i will deliver all the orders and then get yours to which i disputed. He then told ne to come down again but i kept explaining him i was unwell. And then dominos cancelled my order without telling me, asking me is not even close they did not even bother to ask me before cancelling. They did refund the amount but really, are we promoting such services now?? Horrible service, we have spoilt the services of these places which were known for good service and feedback. Now they do not care of what and how the customer feels they just do it for the sake of it. Horrible experience.

I ordered a Peppy paneer pizza on 9.45 p.m. 05/10/2022 from Domino's outlet at Aliganj, Lucknow. First the order was delivered to me after 1.15 hours and secondly the pizza delivered was cold as if it was baked hours ago. I want full refund of my money as I'm not satisfied with the quality of the pizza delivered.

I've ordered pizza on 5th October 2022 at 11:39am, which delivered at 12:20pm (41 minutes post ordering)
After raising the concern on the dominoes app, store manager called and he denied to initiate the refund and was asking me to co-operate as he didn't had proper staff to cater the services and also store manager was facing issues with the delivery persons.
Although it has been clearly mentioned in the App that refund will be initiated if delivery is made after 30minutes.
Also, after telling the same to the store manager, he rudely said that sir whatever you'll do, we'll not initiate the refund.

My pf amount not recive in bank acount Sir Mera name-panchu
Jubilant Foodworks Ltd. Domino's Pizza
Dpi -66903
Employee-917808
Date of joining-01/06/2019
Date of working 29/03/2021
Sir hmne 2 bar for ka form bra but av Tak koi respon nh aaya
Please sir help Me

Hi, my name is Jyoti, I am an ex employee of dominos (branch in chotti baradari, Patiala, punjab. My employee code is 9117999. I worked there from July 2022 to August 2022 . When I called the main branch to claim my pf and get my uan number, no one responded to my calls or text messages. Please I am in a state o[censored]rgency and I need pf as well as my uan no. Asap. Help me out!

Yesterday 9:26 ordered pizza, almost 4 hrs past no delivery and no contact nothing. The money already deducted. Now situation is very pathetic - neither the pizzas were delivered nor I got my money back. Pathetic
Please do the needful and refund back the amount

I placed order on 1/10/2022 in domino's pizza app, the order was not confirmed but money debited, I tried calling customer care service. But no response

Hi, it's Tarun Singh. I ordered a pizza in dominos pizza at engineering chauraha aliganj branch on 1October 2022. The order number was 232 and after that i paid the online bill once but the billing man said that it's not showing and I had to pay it again but both the times my money was debited.

I am regular customer of DOMINOs Kamla Nagar, Delhi. I place order online but everytime get incomplete order even after reminder to the manger(Mr.Manish kumar) of DOMINOs Kamla Nagar to send complete order. I placed order on 22 sep 2022 with order number 56 and order cost is 605 but I got one veg parcel and 6 ketchup lesser than the placed order. On 28 sep 2022 order number 71 and order cost 574, order included 30 ketchups but didn't receive even single one. I contacted to the manger of DOMINOs Kamla Nagar, Delhi, instead of correcting himself he repeats nonsense statement everytime, his behaviour is not pleasing and threatening to block my contact number to prevent me to place order next time. His way of talking is not like civilised person and therefore take legally strict action as soon as possible.

I ordered from Domino's branch Khasra No. 915/710 and 711, Plot No. 8, Block No. 8, Desh Bandhu Gupta Road, Paharganj, New Delhi-110055Phone no-[protected] by using my e voucher for 999/- on 25 September 2022. Not only they sent me incomplete food without my Pepsi which I ordered too no any chilli flakes oregano and ketch up sachets. And they given us the worst pizza ever which was smelling, tasting bad savoury and cold this was ok unless we even got diarrhoea no only me every one who consumed it.

This is so unacceptable from a renowned company

Domino's Pizza is worst for it's bad servicing

Since I used e voucher they behaved so bad that I'm no more there costumer for my life time not even my friends.

Sue u Domino's

We ordered items from Domino's and delivery is committed in 30 min but received our item after 2 hrs.
We tried many times in customer care and on live chat no one giving response
Totally unprofessionalism

It's shows me store is offline. What should I do?

Hello,
I would like to lodge a complaint against domino’s for the unfair service i have received yesterday and having to eat poor quality food delivered.
I placed my order at 6:47pm on 25th sept, 2022
With my order number #183 from my nearest domino’s branch in chennai .unfortunately the order came after 1 hour ie. At 7:50pm
Despite there being a 30 minutes guarantee or free policy, the delivery man refused to give me the order unless i paid for it beforehand.
Note the unfair service treatment here.
Secondly,
After opening the pizzas i was shocked to see such visible low quality of the pizzas, the pizza toppings were burned and dry, the base was raw and uncooked, the tacos were raw and uncooked. I personally had to cook the items by myself to be able to eat it to avoid possible stomach issues.
Note the quality served here.
This has been a really harsh and unfair experience for me and i am appalled at domino’s.

I hereby request you to take immediate action regarding my complaint and settle up by doing the needful.
Thank you

I ordered online..it's been more than 2hrs.. order still not delivered..I ve paid in advance through gpay.. store number is not reachable.. customer support is unable to anything... dominos is scamming their customers by taking payment in advance..
Customer no. [protected]
Order no. 163

The payment of 558 was deducted from my mobikwik wallet today successfully and credited to Dominos . However, no order id was generated at Dominos.

I then tried again with Amazon pay 558, order 237 was successful and delivered.

I am attaching the screenshot of payment done via Mobikwik which lead to no order generation.

Kindly check and process the refund. I talked to mobiwik customer service team and they confirmed that they payment was successful from their side .I also received the cashback against this order to my mobiwik wallet.

.I have not heard back anything from Dominos for my ticket number-3870916 and the refund has also not been credited and amount been billed to my card.

The ticket also seems to be closed without even resolution.

Order is not delivered not even refund received after 2 days in app showing delivered.