Claimed

Domino's Pizza Complaints & Reviews

1
Last updated Mar 31, 2024
Complaints 6564
Resolved
724
Unresolved
5840
Quick Links
Statistics
Share
Contacts

File a complaint to Domino's Pizza

Having problems with Domino's Pizza?

File a complaint and get it resolved by Domino's Pizza customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Domino's Pizza
Customer Service Contacts

Domino's Pizza Phone Numbers

Toll free
1860 210 0000
257
194
Fax
+91 12 0439 6946
+91 33 257 7593

Domino's Pizza Website

Domino's Pizza Head Office Address

No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi
Bangalore
Bangalore District
Karnataka
India
560004

Domino's Pizza reviews & complaints page 22

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
roopal goel
Jul 17, 2022
Report
Copy

Billing issue

Address:Ashok vihar, phase-1

The person at the billing did the wrong billing, we asked for 3 ketchup he added 6 in the bill gave us 3, and did not gave us the bill, he entered our contact details wrong we did not received the bill on the phone, he has charged us more....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Reyansh Roy
Jul 16, 2022
Report
Copy

Refund Rs 180

Address:G Block Ganga Nagar Meerut, UP , India

I ordered the pizza from Dominos of Rs 180 on date 16/jul/2022 .. Money got deducted but Order not Confirmed... And Haven't Receive my Refund of 180 Rupees ... Please Check...

Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sista Krishna Sai
Jul 16, 2022
Report
Copy

User experience is not same across the branches

Address:Tirupati

Dear Domino's team,
Recently had experience with multiple Domino's branches at Tirupati and had different experiences..
One outlet says they cannot offer to home delivery, one outlet will say, they cannot take physical orders and online orders alone are accepted...
Not sure, I do not has any difficulty either in chennai or bangalore locations..
But Tirupati outlets are not customer oriented..
This needs...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Abir jaiswal
from Gurugram, Haryana
Jul 16, 2022
Report
Copy

Service and refund of money

Address:Dlf phase 3 cyber hub

I have ordered 2 beg loaded pizza from domino's on 14th july .it took almost 1.5 hours to deliver and as per domino's T&C they should have to refund my money or credit points within 24 hours by themselves but they didn't do anything and when I complained regarding the same they mails that it ll take 24 hours to resolve. Yesterday on 15 when called to store which is located at dlf cyberhub, one of the employee said he is re delivering the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Isshaa
from Kanpur, Uttar Pradesh
Jul 14, 2022
Report
Copy

Misbehavior of service provider & bad food quality

Address:87 MIG Sector 3 Barra 2 Hemant Vihar Kanpur- 208027

This is to keep you informed that I order few eatables from Dominos on 13th July 2022. My order number was 168, total amount Rs. 993. Amongst them I also ordered Cheesy Jalapeño veg pasta. Thought it would be tasty but in the contrary it was uncooked and instead of cheesy gravy it was all yellow Color water in it which I had to threw it later on. When I got a call from Ms Ritu Sharma, instead o[censored]nderstanding my issue that my Rs. 139 is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
FullOnSanju
Jul 14, 2022
Report
Copy

Amount deducted but no order

Dear Sir,

Amount was deducted from Amazon Pay but order not confirmed by Dominoes. Kindly look into it and refund the same as I’ve placed fresh order from same account post that....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pranshu Upadhyay
Jul 14, 2022
Report
Copy

Order did not get placed the money was deducted

I tried ordering from Amazon pay, money was deducted of Rs 336 but order was not placed. I received cashback of Rs 15 but no record of order on dominos app. Please make a refund of that amount on the same amazon account [protected]@apl or [protected] paytm account....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonymanne
Jul 13, 2022
Report
Copy

Money return

I have visited Domino’s outlet in 7 food court, Suryapet on 11/7/2022. I have ordered 2 tacos and 1 choco lava cake. My bill was 286.65₹ and I had to pay 300₹ since both my cards which were functioning very well right outside that outlet were declined. I had paid 300₹ and the female who took my order rudely told me that there’s no change. So while leaving I had asked for ketchup and flakes. She refused to give them for free. So...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonymanne
Jul 13, 2022
Report
Copy

A rude employee

Address:7 food court, Suryapet

I have visited the Dominos outlet in 7 food court, Suryapet on 11/7/2022. My bill was 286.65₹ and I had paid 300₹ cash. The female who took my order was pretty rude. She said that both my cards were declined, which were perfectly well in another store just outside. I had paid cash and she said she didn’t have change and refused to provide ketchup and flakes. I would like to complain about it....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
from Bengaluru, Karnataka
Jul 13, 2022
Report
Copy

Horrible Service

Please improve the customer care service and the app . I am totally disappointed with the service . I was craving to the pizza, hence I saw the offer . There was no delivery in the nearby dominoes . Hence, the app considered advance slot . I booked for 8.45pm delivery at 5.00pm . At 8.00, I get a call stating they will cancel as this is 7km away from where I stay . It is not 7 but around 5 km . They said they only deliver upto 3km. But what...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
Oddtech
Jul 13, 2022
Report
Copy

Payment done but no order received by Domino's

Payment was done to Domino's Pizza but no order was received by them and no refund was initiated by them...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
Oddtech
Jul 13, 2022
Report
Copy

Payment done but no order received by Domino's

Twice the payment was done to Domino's Pizza but no order was received by them and no refund was initiated...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vaibhav Kalunge
Jul 12, 2022
Report
Copy

Bad food not quality and look the photo

Pizza is all of onions black and not inside of Cheese where is cheese so my suggestion is domino’s pizza is bad level, not happy eat by pizza so bad...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rao yadav
Jul 12, 2022
Report
Copy

About pizza.. Found hair in pizza

Address:Bengalore

I ordered a pizza through swiggy from dominos and u found hair in the pizza it's very pathetic and unhygenic not expected at all. Swiggy order no[protected] and dominos order id #13...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hitankshi Jaiswal
Jul 12, 2022
Jul 12, 2022
This thread was updated on Jul 12, 2022
Report
Copy

Payment issues

I placed an order on domino's pizza app on 12 july 2022 for an amount rupees 377.00

After getting redirected to amazon pay website from dominos app and entering my details, the amount got deducted and i received a flash message on dominos app as 'error'. The order failed.

I contacted customer care and they confirmed that they have not received any order from my number.

I got a cashback of rs15.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amitkg17
from VALSAD, Gujarat
Jul 12, 2022
Report
Copy

Order not placed, yet amount got deducted from account

Address:75 VASTAV PARK ROFEL COLLEGE ROAD VAPI

I attempted to order 2 pizzas worth Rs 394 from the Domino's Pizza App on 10th July 2022, and payment was done through Amazon Pay at 9:34 p.m. However, the aforementioned amount was deducted from my account but the order was not placed. then I tried Paytm to pay for the order, it was successfully placed and the amount got deducted on the second try. however, The money deducted on my first trial needs to be refunded since the order was not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aditi Prabhakar
from Mumbai, Maharashtra
Jul 12, 2022
Report
Copy

Poor quality pizza

Address:Mumbai City, Maharashtra

I ordered one medium cheese burst peppy paneer pizza yesterday, but the one I received did not have cheese burst at all and the quality served was totally unacceptable . Look forward for some positive action. Order from no. [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Seemantmeena
from Mumbai, Maharashtra
Jul 12, 2022
Report
Copy

Payment issue

Ordered from dominos official app and paid using Amazon upi money deducted but order didn't reflected in dominos

Will i get refund for this????...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pranjal_tank
Jul 12, 2022
Report
Copy

Paid twice for the same order

Hello,
I paid twice for an order 1st I was trying to pay via gpay but due to server issue the money didn't deducted from my account at that time so i paid them through my debit card but after a while my gpay money also deducted, so i want a refund for the money I paid the 2nd time.

I made an order at Agartala city center dominos on 9 july, 2022 my order no. is 89 and the amount was 1106 Rs....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivaji_Bhakte
Jul 11, 2022
Report
Copy

Need Refund- Order not received

Hi,

Yesterday night, I made an order for 2 pizzas and I have received any order number and as well any pizza, it has been more than 24 hours.

I am really furious with the service and need my money back, ASAP...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy