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Domino's Pizza Complaints & Reviews

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Last updated Apr 27, 2024
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No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi
Bangalore
Bangalore District
Karnataka
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560004

Domino's Pizza reviews & complaints page 262

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R
Rjraman100
from Chennai, Tamil Nadu
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Faced Worst experience - poor customer Satisfaction

Hi my name is Raj . I have ordered Pizza today (Friday[protected] for an amount of Rs 635 for the first time. Before ordering I got info that there is a an offer today(Friday Offer) i.e Buy one get one free. Keeping that in mind I called the Chinnamalai Branch which is near to my home . The Person named SABARI picked the call and he told me that if you buy a Pizza you will get one . This is valid for both online and take away. He didnt say...
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E
er.sharad21
from Noida, Uttar Pradesh
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pizza was not cooked properly and without cheez

Address:Gautam Buddh Nagar, Uttar Pradesh

this is in reference to Domino's Pizza, Invoice Number: DPI66257/15-16/10228 & order number: 438 which was ordered at 10:11 PM today(15th may 2015), and pizza was delivered by 11:00 PM. Aproximatly 50 mins taken to deliver. The main thing is that Pizza was not like Pizza... It was without cheez and not cooked properly...the vegetables even not cooked properly...alot of raw tomato put over the pizza bread witout cheez... the raw tamato taste...
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P
param767
from Mumbai, Maharashtra
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not delivered the pizza

Address:Ludhiana, Punjab

hello, i have placed order at 09:48pm and all my guests were waiting for the order i was so ashamed that the order still does not get delivered at 11:07 . i have called at sector 38 dominos several times and they are replying by saying that the order is ready or it has been dispatched . it has been a really disappointing and worst experience of yours....
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D
Dante Aleighiri
from Chennai, Tamil Nadu
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order harassment

Address:Chennai, Tamil Nadu

I have ordered pizzas before two hours on dominos (flower bazaar branch) and still haven't received it.I tried calling the branch, customer service but got no response .they didn't even pick my call.its harassment to a family order who went without dinner.what will happen to my payment and grievance....
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C
chanku
from Bengaluru, Karnataka
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they have taken the money but not delivered pizza

Address:Bangalore, Karnataka

they have taken the money but not delivered pizza order ids are placed below Hi Amitava Ghosh, Thanks for placing order with Dominos. This email contains important information regarding your recent purchase – please save it for reference. Dominos Restaurant Address Hsr Layout, Ground Floor, # 1573, Sector 1(agara), Hsr Layout, , bangalore - 560102 Ph.no.[protected]/ 84/ 25729683/ 84/ 85, [protected] Guest Name : Amitava Ghosh Guest...
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N
Namita malhotra
from Gurgaon, Haryana
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Managers behavior. Not good. Rude

Address:New Delhi, Delhi

Ordered 2 pizza & one garlic bread. When I got the order, garlic bread was missing, even the pizza which we ordered, was not delivered. We told them to change it. By mistake, we paid the money to the delivery boy. We ordered at 8.30 pm, this complaint I am writing at 10.30 pm Still waiting for the garlic bread. Even the manager at kailash colony, Delhi behavior was not good. Talked to Ashwini & Nitesh also but not got the garlic bread....
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V
vvklr
from Mumbai, Maharashtra
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taking extra money for buy one get one offer.

Address:Mumbai City, Maharashtra

i have ordered on having a look on your buy one get one offer dated may 15, 2015. i have to only 366 rupees but i forced to pay 366+366=732. i have ordered it for only 366 rupees and i paid 366 extra just because of wrong transaction made by dominos. dominos exploited their customers and cheated them. they not only making us fool but also putting extra pressure in our mind while we are preparing for exams which can results in poor mental...
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Address:Ghaziabad, Uttar Pradesh

I had ordered 2 medium pizzas at 8.35 PM on 15.5.15 from the store at Mahagun Mall, Vaishali, Ghaziabad vide Order No. 367. The delivery boy Mohan delivered the pizzas at 9.10 PM and acknowledged the same in writing. But he did not entertain the hyped up order of Dominos '30 minutes or free' which seems to be just a gimmick of Dominos to lure customers. He actually took the payment from me. This is not acceptable and the company should be...
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Namita malhotra
from Gurgaon, Haryana
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Wrong Delivery

Address:New Delhi, Delhi

Today ordered 2 pizzas ( chicken fiesta & 5 pepper ) & garlic bread. Around 8.30 pm After 40 mints., we got pizzas but no garlic bread . I informed the pizza boy, he said that I somebody will bring it. By mistake we paid the money to the boy, when we checked pizzas, one was chicken fiesta & veg. Paradise which we have not ordered.then we called again on 68886888 & talked to Ashwini, he said that you will get after one hour.we are still waiting...
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P
pulse62
from Hyderabad, Telangana
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30 minutes guarantee not being met

Address:Gurgaon, Haryana

Hi my order no 427 for Rs 583 was placed on 15th May 2015 at 8:51 PM from the dominos store SHOP NO-4, BLOCK-C, GROUND FOOR, OMAX PLAZA, SECTOR-49GURGAON-SOHNA ROAD, , GURGAON. According to the delivery policy, i was supposed to get the delivery within 30 minutes on the first barrier, which was not the case. The delivery was late by 12 minutes. On talking to the restaurant people, i was informed that on the Friday offer of 1+1, they do not...
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S
scorpius88
from Noida, Uttar Pradesh
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late pizza delivery

Address:Gautam Buddh Nagar, Uttar Pradesh

i have been an avid customer of dominos since a long time. i placed an order today with you and i was not satisfied with the quality of the pizza. it was fresh, no doubt, but not hot as expected. the cheese burst pizza lacked enough cheese. moreover, it was delivered in 43 mins. i asked for the late delivery compensation, but i was given a service NO. i have always rated dominos above all brands(including pizza hut), but this was a cheap...
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P
pratik guhamajumdar
from Bengaluru, Karnataka
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Rude Behaviour and 30 minutes gurantee not entertained

Address:Bangalore, Karnataka

Order not received even after 30 minutes and when called, the store lady was rude enough to say it will take another 30 minutes. Also 30 minute gurantee will not be entertained. Dominos Restaurant Address Hrbr Layout, No 5 M - 403, 2nd Block, Kalyan Nagarhrbr Layouthrbr Layout, bangalore - 560043 Ph.no.[protected] / 76/ 41618270, [protected] HRBR LAYOUT BANGALORE INDIA Txn No : DAEC[protected] Order Number : 358 Time of Order...
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S
Shivang Pathak
from Mumbai, Maharashtra
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Complete order not delivered.

Address:Chennai, Tamil Nadu

I placed an order on the website provided by Domino's for the very first time . I mentioned the time of delivery to be at 7:30 p.m. The order was delayed by half an hour .My order had four items as listed in the bill that i have enclosed in the complaint .The delivery boy came for delivery and handed me over 3 items and said he will be getting the last item in 5 minutes because he forgot to bring it .I even asked him whether should i wait...
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V
Vasudha Madhogaria
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refusal to deliver

Address:Kolkata, West Bengal

I had placed an order for pizza with dominos situated in Howrah Dobson area of Kolkata west Bengal. The operator told me that being a buy one get one offer, there will be no guarantee for delivery within 30 mins. Perplexed at the unusual request, I still ordered anyway, expecting the pizza to get to me by 45-60 mins latest. After 1hr 15mins of placing the order and no turn up from dominos, I called them up. On inquiry the operator told me...
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C
CA-Anand Rawat
from Gurgaon, Haryana
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NEGATIVE AREA

Address:New Delhi, Delhi

WE RESIDING IN BHAGWATI VIHAR UTTAM NAGAR. SOME TIME WE CALL FOR PIZZA'S DELIVERY AT OUR HOUSE BUT THE EXECUTIVE SAYS THAT YOUR ADDRESS LOCATION IS UNDER NEGATIVE AREA. BUT DELIVERY IS AVAILABLE IN DDA FLATS BEFORE THAT BHAGWATI VIHAR IS THERE. PLEASE DO THE NEEDFUL TO INCLUDE THE BHAGWATI VIHAR ALSO IN YOUR DELIVERABLE LOCATION BHAGWATI VIHAR UTTAM NAGAR NEW DELHI-110059...
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M
mitashu
from Noida, Uttar Pradesh
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Ordered online and registered a complaint for delayed delivery

Address:Gautam Buddh Nagar, Uttar Pradesh

After repeated calls it is not yet delivered. A complaint was lodged and followed up.Every time recd a call but no action. Demanded refund as per policy widely publicised by Dominos, but on this day it is not applicable Now the customer care do not care to respond also. Name mitashu garg Mobile Number [protected] Address c469 salora vihar SECTOR 62, NOIDA Restaurant Name DLF 3C GALAXY SEC 62 Restaurant Address DLF 3C GALAXY, A-44...
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S
sushantdie4u
from Delhi, Delhi
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REFUND NOT INITIATED

Address:New Delhi, Delhi

Dear dominos team, I had ordered a pizza from your community centre, malviya nagar extension, Saket store on 16th April 2015 at 8:42 pm.Address L-96A GROUND FLOOR SAKET NEW DELHI. My order I'd was 253. my order was delivered at 9:25 PM. As per your company policy of 30min delivery i called the respective store and requested for a refund of 300 inr as per your policy and spoke to Mr NAVDESH, STORE MANAGER. He said that he has initiated...
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M
Mayank Narsaria
from Bengaluru, Karnataka
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Money refund not yet processed

Address:Bangalore, Karnataka

I placed an online order on 7-may-2015 at 6:34 pm, which was delivered at around 7:20 pm that accounts for 48 mins which is way beyond your 30 minute delivery promise. Since i made an online payment i was told that the refund will be transferred to my account directly. Its been 9 days now and there is no trace of the refund being processed....
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C
Cu_2015
from Patna, Bihar
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Food Poisoning due to garlic bread

Address:Bangalore, Karnataka

Hi, I had food poisoning due to stuffed garlic bread ordered on 12th May 2015 from Dominos' pizza in electronic city bangalore. Order Number : 123 Time of Order : 05/11/2015 09:03:49 PM Payment Type : cash Trace No. : cash[protected] I am suffering from stomach ache since then Please suggest....
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M
Monika Manocha
from Allahabad, Uttar Pradesh
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issuing pizza at their terms harrasment of customer

Address:Agra, Uttar Pradesh

I am a regular customer of your sikandra and sanjay place outlet in agra in U.P. My registered mob no is [protected] u can check how long i am having your pizzas at sikandra outlet But it is very embarrasing for me that for the last 4 times, I am returning without taking pizza becoz for the last 4 times your dominos pizza team is forcing me to take pizza mania goldern corn at the rate of 83 rs for single pizza at pan crust because the other...
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