Submit a Complaint
Claimed

Domino's Pizza Complaints & Reviews

www.dominos.co.in
1
Updated: Dec 27, 2025
Complaints 6578
Resolved
726
Unresolved
5852
So far, so good. Domino's Pizza is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Domino's Pizza will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Domino's Pizza

Having problems with Domino's Pizza?

File a complaint and get it resolved by Domino's Pizza customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Food
Domino's Pizza

Domino's Pizza reviews & complaints page 30

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kashksy
from Mumbai, Maharashtra
May 6, 2022
Report
Copy

Had ordered through a food delivery app and paid through the app. Upon delivery i was given an invoice which showed that I owe them more money.
Domino's Pizza customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sonamcjain
    from Hyderabad, Telangana
    May 4, 2022
    Report
    Copy

    It's been about 1:30hrs since i have placed my order and i have not received the order yet
    +1 photos
    Domino's Pizza customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Ramk_09
      May 4, 2022
      Report
      Copy

      Address: Bachupally, Hyderabad

      On the 3rd of May 2022, I have ordered Pizza from Domino's through Zomato app. Once the order was delivered, when I was checking the order details, found that one of the item was incorrectly delivered. Below are my order details
      1 - Medium Farmhouse Pizza
      1- 5 Pepper Pizza Regular
      1- Paneer Tikka Stuffed Garlic Bread
      2- Dips

      Instead of the 5 Pepper Pizza, I have received some Chicken Non Veg Pizza. I have raised my complaint through Zomato, who opened a ticket with Domino's on 3rd of May 2022 ( Ticket # 2612900) Order ID # 88, and have not received any call backs from Zomato or Domino's until now. I have not yet received any refund on my incorrect order that was delivered.
      Domino's Pizza customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Nishchal Thakrar
        May 2, 2022
        Report
        Copy

        I had went to dominos pizza and order margarita pizza.
        They have sent link of payment in my mobile number.
        I paid Rs 114 through paytm.
        They said we have not received as reciept not generated.
        So again i paid.
        So paid twice.
        Please refund my money
        +1 photos
        Domino's Pizza customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Abd1689
          from Jaipur, Rajasthan
          May 1, 2022
          Report
          Copy

          Address: Dominos, Mansarovar plaza,Jaipur
          Website: Dominos

          Rude staff behaviour wen asked to clean tables. Are we supposed to eat on dirty tables or clean ourselves?
          Wen requested, the girl at the counter refused to clean & said we dnt have time. How can u treat customers like this. Taking customers for granted.
          +3 photos
          Domino's Pizza customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Ayushi sahai.
            May 1, 2022
            Report
            Copy

            Website: www.dominos.co.in

            I went to order pizza at the store but the lady at the counter refused to accept the order saying "they don't have change of 500/-" . Staff behaviour was unacceptable. Highly disappointed.
            Domino's Pizza customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Anand6748
              from Delhi, Delhi
              May 1, 2022
              Report
              Copy

              Today I have ordered Domino's onion pizza 4 Nos through zomato app and paid the Amount of Rs 276 via upi.
              But when the delivery boy came to deliver my order he charged me Extra Rs 16 as cash. When I refuse to pay and told him that I have already paid through zomato he said you have to pay Rs 16 otherwise you can't get your order.
              This is very disappointing behavior by domino's as I already paid entire amount to zomato then why he forced me to pay extra.
              I am very very unhappy with domino's and decided to not order any food from domino's in future.
              Hope this type of negligence not happening in future with other customers. 😡

              Anand kumar
              M [protected]
              Order No 4
              Order delivered by domino's sector 20 dwarka
              Domino's Pizza customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Ayushi Ingole
                Apr 30, 2022
                Report
                Copy

                Address: Amravati, Maharastra

                Ordered at 11:08, delivered at 12:04.

                Complaints registered-2
                No response

                Complaint ID[protected]
                Complaint ID[protected]
                +3 photos
                Domino's Pizza customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  raj14777
                  from Noida, Uttar Pradesh
                  Apr 26, 2022
                  Report
                  Copy

                  Address: Dominos, Sector-75, Spectrum Mall

                  I visited Dominos outlet on 28th March, 2022 and paid an amount of Rs. 778/- towards the order via ICICI Bank online payment. On 22nd April, 2022 I got the message again of deduction of same amount - Rs. 778/- from my ICICI Bank account and this time I haven't visited the Dominos outlet nor given any order from Dominos. This is an unauthorized transaction done by Dominos and they are not ready to accept it.
                  Domino's Pizza customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    I
                    isharanot
                    from Mohali, Punjab
                    Apr 25, 2022
                    Report
                    Copy

                    Address: gillco valley

                    On april 24, I ordered something from the domino's yesterday but money got debited but didn't get order place. May I get my money refunded please.
                    Domino's Pizza customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mansiiaannssi
                      Apr 24, 2022
                      Report
                      Copy

                      The quality of pizza and garlic bread was very bad. I have taken photos for proof.
                      +2 photos
                      Domino's Pizza customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Mittuuuuuuuuuh
                        from Saharanpur, Uttar Pradesh
                        Apr 24, 2022
                        Report
                        Copy

                        My money got debited twice but order was not placed then I did cash on delivery
                        +2 photos
                        Domino's Pizza customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          riddhi.36
                          Apr 23, 2022
                          Report
                          Copy

                          Address: 1936, Multani Moholla, 3rd Floor Rani Bagh!

                          Few days back I ordered from Dominos pizza app & the payment of ₹1323 from my account was debited & order was failed. As per the staff working in dominos informed that we receive the payment on same day. It’s been 3 days I haven’t received any.

                          I am attaching a screenshot of the same. @dominospizza kindly do the needful
                          +1 photos
                          Domino's Pizza customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sidrvr
                            Apr 23, 2022
                            Jun 1, 2024
                            This thread was updated on Jun 1, 2024
                            Report
                            Copy

                            On 25th March, I tried placing an order on the domino's app, due to which Rs. 565 were deducted from my account twice and the order didnt get placed. Its been more than 10 days and I havent gotten any refund.

                            Please refund my amount of Rs 1130 (565+565) as soon as possible.

                            I contacted domino’s through mail and call but no help.
                            +1 photos
                            Domino's Pizza customer support has been notified about the posted complaint.
                            View replies
                            Hi my amount of 258 got deducted twice on 24th May 2024 when I ordered pizza through app got no refund

                            Amount deducted twice, order not placed - Comment #4146432 - Image #0
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Kushagra Dashora
                              Apr 20, 2022
                              Report
                              Copy

                              Address: Ground Floor First Floor No 145-B Baluchistan Colony, Shakti Nagar, Udaipur, Rajasthan 313001

                              Date of the incident- 20th April 2022
                              Client number - our order number was 192 and the client number for the carry bag was 205.
                              We went to dominos to pick up the order and asked the attendant to provide us with the carry bag, he replied "that carry bag will be chargeable for 10 rupees".
                              We said it's not allowed to charge for carrying bags with or without a logo both.
                              He told us to check online that it's chargeable. When we told him to make the bill for the carry bag he tried making an excuse saying there is not enough staff to manage today so we requested again to make the bill. He finally made us a bill costing 10 rupees for the paper bag. Which was assigned as order number 205.
                              We would request a refund from the following branch and also make sure that this should not happen again at any branch.
                              +1 photos
                              Domino's Pizza customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ashu nastik
                                from Ghaziabad, Uttar Pradesh
                                Apr 20, 2022
                                Report
                                Copy

                                I am the employee of the domino's pizza . Myself ashu sharma. Employee code -974644. Store code - 66005 .
                                Concern - claim on mr. Reegen ken (rgm)regarding not understand my duty abilities timing . Specially force for doing full time shift . I available 4 hours for company . So rgm said to present resign on 28/03/2021 . From 28/03/2021 to till date manager could not processed my resign process . I am not able for doing work with company or not got cleared bcoz of mr. Reegan ken . Kindly take action regarding that . I request to the organization that kindly change my store instead of rdc then i able to work with company or kindly done my full n final process .
                                Domino's Pizza customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sangeeta Byarti
                                  from New Delhi, Delhi
                                  Apr 18, 2022
                                  Report
                                  Copy

                                  I have ordered 2 box of roasted chicken peri peri however it’s smelling like a hell. Chickens are look a like stale..
                                  Domino's Pizza customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Shivani Hada
                                    Apr 18, 2022
                                    Report
                                    Copy

                                    Address: near Annie besant school, preconco colony , Annapurna, indore

                                    I ordered pizza from Domino's and paid through Amazon pay.. but when I opened the app I found no such order placed.
                                    +1 photos
                                    Domino's Pizza customer support has been notified about the posted complaint.
                                    View replies
                                    Please Provide update
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      SAYANTAN MAITRA
                                      Apr 18, 2022
                                      Report
                                      Copy

                                      Address: PIROJPUR,K.J.SANYAL ROAD,NEAR STATE BUS STAND MALDA

                                      I have ordered pizza on 5th April and afterwards i have received a Free pizza coupon code from Domino's itself in the same chat where confirmation for the order is received, there it is written that this could is valid for next 14 days and earlier it was applicable and now it's showing INVALID. This is totally unacceptable.
                                      Domino's Pizza customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        SAYANTAN MAITRA
                                        Apr 18, 2022
                                        Report
                                        Copy

                                        Address: PIROJPUR,K.J.SANYAL ROAD,NEAR STATE BUS STAND MALDA

                                        Order 1 pizza from Domino's on 5 th April.After Order delivered they gave me one coupon For next order But Now coupon is not valid
                                        Domino's Pizza customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Rose N Petals
                                          1
                                          (8)
                                          Maiyas
                                          1
                                          (20)
                                          Venky's
                                          3.8
                                          (4)