Domino's Pizza Complaints & Reviews

I have ordered pizza on 5th April and afterwards i have received a Free pizza coupon code from Domino's itself in the same chat where confirmation for the order is received, there it is written that this could is valid for next 14 days and earlier it was applicable and now it's showing INVALID. This is totally unacceptable.

I have placed an order on 13 april at 2:02 pm of Rs. 325 where 300 rs from Domino wallet was deducted. however, the order was not placed

I had order on 27th March, order number was 149. The order was late and I have raised for this multiple times. Every time I was told a refund of Rs.300 will be done towards the original payment method in 7 working days, but nothing has happened.

Today we went to your store located in zarkawt aizawl mizoram. We ordered one regular Margherita and one regular chicken golden delight and a bottle of pepsi but our bill came out to be 920 i was just curious because the bill came out more than i expected so i calculated from the displayed menu and it should not be more than 600 when I asked about it to the service boy he told me that it's because of tax so can you tell me how much tax did you really cut since our bill was too much than what we ordered... All the items that we ordered came out to be more pricier than from the displayed menu I don't actually get this

I want to withdraw my pension amount of Domino's Pizza (jubilant foodworks). please do something.

On sunday 1st april 2022 i recieved a msg stating that i have recieved coupon for free pizza for next 14 days and i tried today to apply the code that it showed invalid “ Congratulations, You've a FREE Pizza on your next order from Domino's App. Code BDHUJTTMOIMGYFP. Valid for next 14 days. Click here - bit.ly/3JgwPTI”

We order for 2 medium pizza n requested for cheese burst but to our surprise it was absolutely dry with no cheese in it. Very dissatisfied n disappointed . Pls don’t cheat your customers…..

Hi Team,

I had placed 2 different order with same items for 2 different locations within same city and I see there is difference of price for items booking for 2 locations.

So there is difference of amount for same item at 2 different outlets.

Why such a discrimination? Can you please prove the justification for the same.

When called the store, he mentioned he is not aware of this.

Attaching the 2 order details for further reference. (Order No. 177 and Order number 225)

I went to Dominos from Anu Ninaniya Hanumangarh Junction today and there was no good service. When we ordered there, we said, it is also not available. This is also not available, so why have Dominos opened? When he went to us at 11:30, he said, clening is going on. I went 1 day ago also. Even then, the cleaning of speech is going on. His name is getting spoiled please help!

I ordered a pizza on Dominos worth 412 and the payment got deducted but the order was not placed. On Google Pay, the amount has been paid but no transaction was shown in Dominos Application. Here is the transaction ID[protected], I've also attached a screenshot as a proof. I need refund of the payment done by me.

30 minutes delivery is big fraud. Ordered pizza at 1st Apr 2022 9:15pm, after 11:30pm also not received the order and when raised concern, they said cancelling the order due to not able to deliver. As there is no official update from Dominos store, waiting for the pizza without preparing/making arrangements for food. Very disappointed with the response received from the Dominos store. It's already 5 days but still debited amount is not refunded and credited to my account.

Even store manager not answering calls.

Very worst service by Dominos.

Hello

Vishal mehta here my mobile no is [protected]

Today after 2 month going to domino's pizza there was really bad quality even restaurant so dirty there no propar tomato soup no water no wash room its just west my money
Location is near vidhansabha, gandhinagar gujarat

I had a transaction of 996 ruppess through dominoes app.
My money was debited from my account but the order wasn’t successful .
It was done today ie: 4 april 2:00pm
I would like to get my money back from them ! Asap !

I have ordered pizzas from dominos secunderabad and the order is delays by 1:30 hours and pizzas are very cold. so i have raise a concern and every time they said i will receive the callback and they never care to call me again.
order number 145: placed on 1st April evening.

I placed my order twice but due to the distance they cancelled it, and the money paid for the order is not received by me anywhere. they said it will be added to the wallet, but nothing received so far. It is already 24 hours passed.

I yesterday ordered pizza's from Domino's at 08:08 pm. I waited for 2 hours but the delivery person is neither picking up my call and when I'm calling the store the store is also not picking my calls. I had already made payment will attach the screenshot. I tried calling the store so that I can cancel my order but no one is picking my calls. And now few minutes before I called the store again one on the person picked and asked my order number and again disconnected my call. Again I tried now the phone is switched off. Please help I need my money back.
Please take action against this.

The order at Dominos was placed at 8:59pm on 1st April 2022. the order was pre paid for 1000rs and confirmed by the restaurant and Swiggy. Then there was silence for one and half hour. no response on 'HELP' chat, that kept repeating that the order will deliver by 9:29pm despite us messaging at 10:30pm. They kept telling to call a certain number but that number was always busy. at 10:33 we get a notification that the order is out for delivery with a tracking ID personally sent on message by Dominos with a delivery partner. The order is trackable and is shown to be delivered in 11 min. This all is happening at 10:37pm( 1 hour and 39 min after the order was placed.) At 11:10pm, again we start to call the delivery partner but he never picks up the call, chat with Swiggy is non-conclusive and there is no other way to contact authority. After insistently calling the delivery partner more than 30 times, most of the calls were being cut but never answered. Then when checking the tracking ID, it is suddenly unavailable. Our entire prepaid order has no way to be reached. After another 10 repeated calls the doorbell finally rings at 11:35pm and the delivery partner acts clueless as if nothing has occurred. He claims to be some other person than the one assigned and claims he'll get the prepaid money refunded in 45 min. We refuse to accept the order after a 2 hour 40 min delay . As of now, 11:54, we still haven't been able to contact Swiggy nor got a refund

On 26th February, 2022 I ordered pizzas from Domino's (Super centre, Sakchi ). The transaction was done twice since there was some technical glitches in the server of Domino's Super centre.
The staffs there ensured me that my money would be refunded back to my account within 24hours.

Today it has been more than 1 month and the staffs there have been ignorant of the above mentioned cause.

It is rather very shameful to dodge the customers in this way .

Need a compensation for this.

My name is Gaurav Annaji Wankhede and i am an ex employee of domino's pizza with employee code :- 926001. I resigned from domino's pizza in the month of May of the year 2021& since that time i have been trying on several times to claim my pf . I have been visiting several managers and staff managers, had conversation with multiple hr's over the email but nobody could solve my problem. Sometimes they say that I need to contact to the shift manager who used to be that time in the restaurant etc. Till today its been 11 month & yet i have neither received my full and final amount nor my pf . Its so disgusting that since 11month i am not getting my own hard earned money. Please look into the matter & help me to get my pf amount as soon as possible as because now i am fed up & bound to raise a complaint against this .

Invoice Number:64088/21/15362 and orden no.150
magic pan onion pizza who’s base was raw i showed it to manager it is raw but he has dined it, that it not raw i m very disappointed as i was a frequent customer of that store