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Domino's Pizza Complaints & Reviews

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Updated: Sep 14, 2026
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Domino's Pizza reviews & complaints page 31

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P
puneeth kamalla
from Khammam, Telangana
Jun 17, 2022
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I'm Puneeth. My order no. 132, on June 17th, 2022 in Motinagar, Hyderabad branch. Been waiting for 1.5 hours but no update or reply from Domino's. I never recommend online Domino's to anyone. Resolve this issue ASAP.
Domino's Pizza customer support has been notified about the posted complaint.
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    D
    Debjani2003
    from HYDERABAD, Andhra Pradesh
    Jun 17, 2022
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    Address: GROUND FLOOR, SHOP NO 1 TO 6 NARASIMHA & KRISHNA THEATRE PLOT NO. 1,2,3,4,5 & 6, VILLAGE MIYAPUR Hyderabad, Telangana 500049

    I ordered pizza from Domino's on 3rd June 2022. MY ORDER NO IS 140 of four pizzas for 346 RUPEES. My order was confirmed but after 1 hr the delivery boy called us and said my address is out of their service.I ordered 5 to 6 times from my current address and it was delivered properly now suddenly my address became out of reach.
    I called to customer care and they had submitted my complaint but afterwards MIYAPUR DOMINOS called me they said my address is incorrect (although I had set it through GPS) and they cannot deliver.Then message came that they could not contact me since I didn't pick up their call...
    I asked for refund and after 4 days I called again they said they didn't refund me but they will do it by 8 to 10 working days...then again I called after 10 WORKING DAYS they said they refunded my amount on 3rd June itself but bank didn't transfer the amount and they gave a number which is of 9 DIGITS and asked me to call on that number.
    I can't believe you are running such a fraud service and I will surely complain about you behaviour and service..and if I don't get my refund I might take legal action too...
    Domino's Pizza customer support has been notified about the posted complaint.
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      Y
      YSantoshkmr
      from Bengaluru, Karnataka
      Jun 16, 2022
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      Order pizza on 14th June 2022. I made payment through amazon pay of Rs. 329/- for Dominos pizza. The amount got deducted from the bank and no order placed. I made complaints to Dominos as well as Bank but I did not get any response regarding refund.
      Domino's Pizza customer support has been notified about the posted complaint.
      Jun 16, 2022
      Updated by YSantoshkmr
      Please find the attached image below

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        J
        Jyoti anil Chandrawal
        Jun 15, 2022
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        I have ordered a pizaa when I call them after 5 minutes they are not willing to concel the order And asked me if I cancel order I will send your number to higher authority and his language bis very rude saying you are liar.
        After raising concern rather than taking action on branch manager manager himself call me who behave rudely and saying I will take action against the person.
        Location nawada delhi
        Domino's Pizza customer support has been notified about the posted complaint.
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          K
          Kakarla Ramu
          Jun 14, 2022
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          Address: Honey residency,matrusree nagar,miyapur,hafeezpet,hyderabad

          Order placed for Moroccan spice pasta pizza placed on[protected]:24

          via online. (domminos website) order did not delivered even after 2 hours.

          neither order delivered nor amount got refunded
          Domino's Pizza customer support has been notified about the posted complaint.
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            S
            Siddangowda Patil
            Jun 14, 2022
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            Address: JEWARGI road kalburgi

            I had ordered a pizza worth 800rs odd at the new JEWARGI road Dominos in kalburgi yesterday that’s 13.06.2022 around 3 pm
            But the executive just asked for my name and didn’t ask for my number but after ur ads I had registered under “ your cheesy rewards “
            Now that I remember, I hadn’t got a virtual receipt of the order in my messages or the physical receipt
            I think the executive is registering under a false number to claim the rewards for himself
            I can only prove my claim, with the money I paid through my PhonePe, which I have a receipt of
            I would request u to claim my pizza point to my number than to someone else

            Thanking you
            Domino's Pizza customer support has been notified about the posted complaint.
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              V
              Vasu13
              from Pune, Maharashtra
              Jun 13, 2022
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              I ordered multiple items (total 768rs.) from the Domino's Pizza app on 13th June 2022 9:19pm. I paid using Google Pay and then the app redirected me to the payment page again.
              I understand that a refund can take upto 3 to 4 days.
              I will wait for the appropriate amount of time before going to consumer court.
              Domino's Pizza customer support has been notified about the posted complaint.
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                A
                Amitkg17
                from VALSAD, Gujarat
                Jun 12, 2022
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                Address: IIT kanpur, kanpur

                I attempted to order 2 regular paratha pizzas worth Rs 281 from the Domino's Pizza App on 12th June 2022, and payment was done through Amazon Pay at 9:21 p.m. However, the aforementioned amount was deducted from my account but the order was not placed. then I tried Paytm to pay for the order, it was successfully placed and the amount got deducted on the second try. however, The money deducted on my first trial needs to be refunded since the order was not through. Kindly resolve the issue and initiate the refund at the earliest.
                Jul 12, 2022
                Complaint marked as Resolved 
                I got my refund.
                Domino's Pizza customer support has been notified about the posted complaint.
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                  R
                  rhythemofficial
                  Jun 12, 2022
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                  On Sat june 11 i ordered Domino's pizza (Uttam Nagar outlet) meal from Zomato it's happened to delever in 30minutes or more...i waited for45minuts i knew they might get an issue connecting me so I mentioned alternative number as well as i tried calling upon pizza outlet but the number provided[protected] was switched off by than i made multiple calls but it was switched off...this delevry boy Rahul pahwa was assigned decided to call upon my alternate number which went missed for only 4minuts but he decided to cancel my order on door bcz i wasn't able to pick call nd said i will get my money back...nd lashes out so bad on call and didn't delever...the time i order was around 12.00 nd he called around 12.50 nd i called him at 12.54 that's why he cancelled myfood nd left me to starve nd didn't cancelled order from his site for almost 1nd a half hour...i was hoping he would come but he didn't nd banned my area to delever as well...i swear i have had anything for my dinner after that as i was upset nd angry i lost appetite bcz of it i mean how people can b so heartless can't they understand if there is a single pizza coming this Person is not throwing party but wnna eat something as it's dinner... I'm very disappointed with Domino's nd humanity
                  Domino's Pizza customer support has been notified about the posted complaint.
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                    S
                    swapan28
                    Jun 11, 2022
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                    I ordered from domino’s app of around 179 rupees and amount got debited but no order was placed . Then again i placed same order and this time order got placed and money got debited again from my upi wallet
                    Domino's Pizza customer support has been notified about the posted complaint.
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                      M
                      Mitra Amrutamayee
                      Jun 11, 2022
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                      Address: Eshplaned,Bhubaneswar,odisha

                      I ordered my pizza from domino's Bhubaneswar, i pat through phone pay. In my phone transaction is successful and in domino's transaction is failed. Then again I give through cash. My refund is not done
                      Domino's Pizza customer support has been notified about the posted complaint.
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                        Mitra Amrutamayee
                        Jun 11, 2022
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                        Address: Eshplaned bhubaneswar

                        My money is not refund. First I give through phone pay then my transaction is successful but domino's transaction is showing failed so i give through cash
                        Domino's Pizza customer support has been notified about the posted complaint.
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                          Priyannk Sharma
                          from Delhi, Delhi
                          Jun 10, 2022
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                          While dine-in at Lajpat Nagar, central market,
                          1. being charged without informing.
                          2. Being charged higher than the online price
                          3. No hygiene and cleanliness.
                          4. Lazy and adamant staff.
                          Domino's Pizza customer support has been notified about the posted complaint.
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                            N
                            Nilesh Sri
                            Jun 10, 2022
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                            Address: Bangalore

                            I ordered from mobile no [protected], but the order was not successfull even on the payment success done .
                            Nilesh
                            Domino's Pizza customer support has been notified about the posted complaint.
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                              L
                              Loyds Arockianathan
                              Jun 9, 2022
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                              Address: Kanakia building kurla west
                              Website: Dominos.com

                              When ever i order pizza from dominos app.. its doesnt deliver on time... Infact they dont deliver... They dont respond to the call, they dont give an update ... They just dont bother about their customers... Branch - kanakia building kurla dominos kurla west mumbai -70
                              Domino's Pizza customer support has been notified about the posted complaint.
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                                H
                                Hem@ng
                                Jun 8, 2022
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                                Address: Phoenix mall , PUNE

                                I visited dominos near me and paid for my order via upi .
                                but later on my payment got deducted and due to internet issues in dominos the payment wasn't successful on their side although the money was credited from my account.
                                Domino's Pizza customer support has been notified about the posted complaint.
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                                  Z
                                  Zairaaaaà
                                  from Kolkata, West Bengal
                                  Jun 6, 2022
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                                  I order a pizza online from the dominos app. the total amount was 222. I paid it through my Amazon pay . the order was unsuccessful but the amount has been deducted from my account and paid to dominos as you can see from the screen shot provided here. I tried to call to the customer service of dominos but all the numbers were unavailable. can you please look through this and help me get my refund.
                                  Domino's Pizza customer support has been notified about the posted complaint.
                                  Jun 14, 2022
                                  Updated by Zairaaaaà
                                  Hello..is there any update??
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                                    A
                                    Abubakar Hamza
                                    from Bengaluru, Karnataka
                                    Jun 6, 2022
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                                    Address: Dodballapura Bangalore rural 561203

                                    Hello sir/madam,

                                    I was booked a 1st order on 04/06/2022 of Rs.232 contains 2 items in Domino's app for home delivery.
                                    sir my complaint is i didn't recieved the pizza still ..i call a Domino staff, but she is arguing with me and refusing to send the pizza .iam so much disappointed with them .I have all proof of call recording, , they cancelled the order also, , so i requesting to take a strict action against this Domino's franchise.i need a reply or call from by your side.and i want a best returns.

                                    My name : Abubakar
                                    Mob.[protected], [protected]@gmail.com
                                    Doddaballapura Bangalore rural . Karnataka 561203

                                    Domino's Pizza Details:
                                    Mob : [protected]
                                    Dodballapura . Bangalore rural 561203
                                    Domino's Pizza customer support has been notified about the posted complaint.
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                                      Arpith kmr
                                      Jun 5, 2022
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                                      Address: Dominos Kalyan Nagar Banasawadi Bangalore 560044

                                      I have ordered pizza money got deducted from phonepay not accepted also not only single msg also not came …what is this behaviour from Dominos seriously this is ***
                                      Domino's Pizza customer support has been notified about the posted complaint.
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                                        Ani Kr
                                        Jun 5, 2022
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                                        Address: Domino Pizza, Bhelupura, Varanasi
                                        Website: Domino Pizza app

                                        Sir,

                                        Dominos Pizza give the offer 50% discount but when we applied the offer, every time items are out of stock, this happen two times with me. My question is that if you not fulfill the offer why you flash the offer.

                                        My Domino Order No is 319 Name: Anirudhya Kumar, dt[protected] Place : Domino Pizza, Bhelupura, Varanasi - 221001
                                        Domino's Pizza customer support has been notified about the posted complaint.
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