Domino's Pizza Complaints & Reviews

Address: Sector 82 Faridabad

I have order dominos pizza from sector 82, dominos store and ask for delivery after 45 minutes and 2-3 members in the store had picked phone in different time and misbehaving.

As per their word, dominos is a brand and no body is listening customer here. If need pizza then keep quite and wait whenever it will come eat.

Feedback and query session on app is very very worst and no use

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Address: Karimnagar

I ordered a pizza on 11th October 2021 at 7:15 pm or so. i have raised a complaint many times. each time they call and say they'll check it and the refund will be issued within a few days. Fast forward to January 2022. the order is still pending. i have received neither the pizza nor the refund.

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I have ordered pizza, sides and beverages cost 711. After entering otp in in payment page it shown an error message. I tried once more and entered otp again. Once again 711 got deducted from my credit card. But order not placed. Please find the screen shot for amount deducted from my credit card. Please do necessary to credit my amount back to my credit card.

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Address: Shapath hexa, opp. Gujarat High court, S.G. road, Gujarat

Website: Online order

Today I had ordered pizza but it's taste was very bad and stale which never expected by us. Now I have get an alergy with Domino's Pizza quality. Due to festival rush we get such bad quality.

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I placed the order of 1 pizza mania-paneer and onion and 1 pizza mania- onion and the payment was made through gpay and the amount was also debited from my account and after that the order was not accepted/confirmed.
Date of order placed: 14 January 2022...

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Ordered cheeze burst but not worth

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Address: Saibaba colony, Coimbatore

Dear team,

For over a decade now, my family and I meet up once every quarter for a Domino's pizza night. And we always preferred your brand over Pizza hut for your distinct taste and consistency. I'm sorry to say that the last three orders have been nothing but a disappointment. Orders made by us individually across three districts have also not been upto mark. To say we are disappointed won't be enough. We're heartbroken that our favourite brand of pizza has dropped really low on their quality.

I really hope that you look into it and do the needful to take it back up to the top. Special thanks to your team for making the deliveries possible even despite the lockdown and restrictions.

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Address: Shop No. 12 & 13, Upper Ground Floor, Hong Kong Bazaar, Block F, Sushant Lok 2, Sector 57, Gurugram, Haryana 122002

I ordered an pizza on 31st, which didn't get delivered, next day i.e on 1st Jan 2022, I got a msg from Domino's that the order got cancelled. From that day every time I call the restaurant they are saying amount will get credited after 24hrs. Still I didn't get proper response from their end.

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I'm really unhappy since yesterday as firstly I didn't received my complete order, then I didn't got any resolution any compensation. I got a call from Domino's but she disconnected my call after listening to my problem and then no response from them. This is really unacceptable from such a big organization.

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I have made a payment in Domino's app through Amazon pay but Domino's didn't receive my order, or I didn't get my refund from Domino's Pizza, and Amazon pay

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Address: 135 N. Madison Rd. Orange Va.

Subject: 6 (8 piece wings)
Ordered 6 (8 piece wings) and Pizza on 12-30-21, after I ordered I called The Orange Dominio's to ask them to make sure they ran them through twice, she said yes they would, after we received the online order, the wings had not been through twice half raw and the hot sauce that was put on them was hardly nothing. So I called and told them, I talked to Myra on Jan. 6, 2022 and she talked to someone over her...

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I ordered 2 pizza's from [protected] and the payment was made through UPI ( upi id - [protected]@paytm ) on 31st dec2021
The order was not accepted and the refund has not yet been made

Jan 6, 2022

Complaint marked as Resolved

No steps have been taken The complaint has not been resolved

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The food was delivered after 1 hour food. The food was not proper, not baked properly and cold, unable to eat.

Kindly refund the amount at the earliest

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I want refund for order no 153 as the food was not proper, not baked properly and it was delivered after 1 hour.

Please refund the amount at the earliest.

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Name ritika
Phn no [protected]
I have been placed order on 31st dec 2021 and amr which is deducted from my account and msg shown was order not placed but refund is still not received n transaction no is
Rs491.0 [protected]@SBI UPI frm A/cX2209 on 31Dec21 RefNo[protected]. If not done by u, fwd this SMS to [protected]/Call [protected] or [protected] to block UPI

Plz initiate my refund asap

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Address: Rajendra nagar sahibabad,ghaziabad,u.p.india

Order number 594
Date 1st jan
Time 7:55pm
Cancellation msg time by restaurant without prior intimation or call or msg at 9:20around
After feedback raised dnt even take any action regarding my voucher amount of (rs- 500)
If i cancelled order then i dnt say for refund but by them my order was cancelled so i want my refund in any manner

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One of transaction failed. amount has been deducted from my bank account but not refunded and not even notified by dominos.
Transaction reference no is[protected]

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I have ordered pizza on 9th Dec 2021 via Dominos app online transaction with a amount of 1115. But order has failed and next day I got message from Dominos pizza that my refund has been initiated. But till I did not receive refund. I checked with Customer care of Dominos they said my amount has refunded. But when I checked my bank statement I did not receive refund from Dominos. Can you please refund my amount soon

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Jan 01, 2022

Updated by Kalpanaraghu Updated with screenshot here. Please help me on this soon

Jan 03, 2022

Updated by Kalpanaraghu Hi Dominos Team,

Please update me on this. I did not receive refund

Jan 09, 2022

Updated by Kalpanaraghu Reached customer care of Dominos as I did not get complaint acknowledged. They gave me a bank reference id for refund but I don't find any such transaction number in my bank statement. They asked me to reach bank for this where bank also said its purely Dominos has to take care. I got cheated saying that amount has been refunded but I did not receive any refund. Why my amount has not been refunded. I want to escalate this to top level if not being acknowledged

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I ordered pizza from the dominos app on 31st Jan 2021, I did my payment through google pay, payment is done and the balance is deducted from a bank account, but the order was not placed on the dominos app. I have to reorder the same order there's no place to report this issue.

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Address: Anantha, TS. No. 120 & 121, Door No. 56 First & Second Floor, Ranga Pillai St, Puducherry,605001 And 75, 100 Feet Rd, Anna Nagar, Puducherry, 60500

Yesterday 31 December 2021 at 8:58 PM I have ordered a pepperoni pizza regular Through Dominoâ€™s Pizza app and payment was done through UPI for the amount of 344 and When I checked the order in the app the app shows no order has been placed Please refund my amount thank you!
UPI transaction ID :[protected]
Google transaction ID:- CICAgODh5_nUHg

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Domino's Pizza Complaints & Reviews

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Domino's Pizza reviews & complaints page 37

Misbehaving by store head sector 82 faridabad

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Order Pending

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Amount deducted from credit card but order not placed

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Bad Pizza quality

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Order placed but not accepted/confirmed and payment is debited from the account and want refund

Cheating has done

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The quality of pizza orders

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Didn't get a refund of the order which got cancelled from their end

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Incomplete order

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Paid on Domino's but didn't get my pizza or refund

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Credit for 6 (8 piece wings)

Payment made but order not accepted

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Refund for order no 153 did 4.1.2022

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Refund for order no 153 DTD 4.1.2022

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Amount deduct and service not delivered still not received any refund

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Refund issue after they self cancel order

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Transaction failed refund

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Refund not given on Failed Order

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Amount debited but unsuccessful order

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Pizza not delivered after paying

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