Domino's Pizza Complaints & Reviews

Address: Hajipur bihar dominos

Worst service.only four table is available.no place to eat.staff are misbehavong with customer.they accept order without clearing of table no table available to eat . Staff talk to customer rudely.

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Address: GROUND FLOOR, SHOP NO. 1 & 1A, LANDMARK BUILDING, 554, G.M. BHOSLE MARG, PLOT NO. 1, WORLI, MUMBAI-400018

Website: www.dominos.co.in

I placed an order on Domino's Pizza app. Made the payment through Amazon pay UPI and received an email from Amazon that the payment was APPROVED by Domino's Pizza but my order wasn't placed. The refunds from UPI payments are almost instant although I haven't received any refund from Dominos. Dominos Customer Care was adamant on the point that the refund will be done in 7-10 days and also refused from assisting in taking a fresh order since I was getting an error on the App upon attempting a new order. (Something along the lines of "maximum number of attempts reached")

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Address: Hong kong bazaar, Gurugram

I made a payment of Rs.332.35 on the evening of 11th November 2021, at Domino's Pizza (located in Hong Kong Bazaar- Gurugram) from my Paytm Wallet via the payment link shared by the cashier himself. I immediately received the "successful payment" message but the cashier said payment got failed from his end, thus he asked me to pay cash for the order I had made. I refused to pay through cash as I hadn't recieved my refund from Domino's side and asked him to cancel my order. He cancelled my order and said I'll be receiving my refund within 30minutes or max within 24hours. It's been 8 days now, still i've not received my refund from Domino's side. I'm attaching my payment details for the reference, kindly refer and help me get my refund.

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Address: 400 Green View Apartment

I placed an order of 2 margherita pizzas through the dominos app. Payment was done through net banking after the the transaction it took me to a page that said "an error occurred ". But money was debited through my account and the order wasn't placed. I want my money back

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Address: Rohini

This is to inform you that in rohini sector 19 pincode 110089 i have been regularly trying to place order on dominoz app for months but it always shows that store is offline. I really wanted to order but the issue remains the same. Its a request that please resolve the issue and do the needful as soon as possible.

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I ordered a pizza from dominos BMG Mall, Rewari outlet with order no. 364’ on 14 November, 2021 at 9:24 pm which I didn’t get with in time of 30 minutes. So, according the policy (30 minutes or pizza free) of domino’s they should refund my money back which i already paid them via credit card at the time of ordering and when i ask them for giving my refund they are making lame excuses and not talking properly for giving me money back.
I am also attaching the bill and i am also having the proof to prove that I didn’t get the pizza in 30 minutes. I can send that proof of video cam at my home talking to delivery boy about that issue too in case needed.

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Address: 63, Shahu Nagar, Jalgaon-425001

I had ordered pizza from Domino's on 14th Nov 2021. It was very bad and cold product received after 1 hour of order. Quality of product was not up to the mark and no one bothered about customer feedback. Very bad service quality

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Address: Kelambakam

Hello sir please my pf number is 955212...

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Address: tambaram

I order pizza for Rs.327 on Nov 5th 2021, My order was in pending state and then it got cancelled. but my money got deducted and it is not refunded yet.I have attached the order details and payment proof for your reference.

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Address: Nellore city

This thread was updated on Sep 20, 2021
Hi i would like to share my experience with domino's Nellore, it's been 5 days i'm trying to place order with domino's but it always shows as "selected restaurant is offline" when i try to call domino's they never pickup calls, i never expected this from domino's that since 5 days no-one is able to place orders that is ridiculous and the worst customer service ever.
Kindly have a look into this.

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Address: Korattur, Chennai.

Ordered pizza worth 824. The order status shows as pending. No support from store

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I ordered pizza from domino's twice because the first time it came like this, but on both occasions the orders are in pending and the money has been deducted

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Address: tambaram,chennai

Hi, I ordered 3 pizzas in dominos on november 5 th 2021. I paid Rs.327 but my order was in pending then it got cancelled and my money is not refunded. Then on the next day november 6 2021 i again ordered 3 pizzas for Rs.292 and it was also in pending state then got cancelled and money is not refunded yet. Kindly support and take action on this front.I attached the payment screenshot for your reference

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I had preordered pizza at morning 9.30 for the time 12:00 today (06-nov-2021) and the amount deducted and the status of order in the app was "pending confirmation".

I tried customer care but there wasn't any number. the same is confirmed by just dial too. i also try to call the probable delivery outlets, but all numbers were dead or unavailable.
I ordered these pizzas in occasion of bhai duz, but this entire episode results in frustration and harrasment.
I have been cheated by dominos.

I never got pizza and still in the app it is showing pending confirmation and the amount has been deducted from the account, I want suitable action on company.

Total amount of order is 1075 INR

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Address: Tambaram west

Domino Tambaram west is accepting only cash, not accepting any card for almost 6 months. Simply they are saying server is not working

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While ordering pizza online through Domino's app the amount has been deducted but the order isn't placed.Its showing pending.Order was placed on 4th Nov 2021.
Kindly refund my money.

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Order Item: Moroccan Spice Pasta Pizza
Order Id:185
Complaint Me and my sibling did not have anything to eat so we ordered dominos pizza howeverit arrived after 53 minutes of placing order hence i want my refund for this late delivery as its unacceptable
Phone no:[protected]

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Address: Kaveri kunj C.H.S, ground floor flat no. 002, A wing, Samelpada, behind sky view building.

I visited the Domino's store at Nalla sopara west, Sri prastha road 401203 pincode, Palghar . The store manager was arguing with the customer, so I asked the manager to ask a different CSR to take my order. But the manager kept me waiting and was debating that you need to wait inspite of so many Domino's rep just waiting and seeing but couldnt place an order. Hence it had soiled my day and my guest hd to leave the table and come at the order counter. It was quite embarrassing with the service which I had. I want my money back or the same pizza which I ordered to delight my guest once again...

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Address: Sathaya nagar uppal 78;2-3-73/8, 1 flour

Not coming shirts only coming point

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Address: 800008

Sir your company not deliver dominos product in muslim area, is there any issue with muslim with your company

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Domino's Pizza Complaints & Reviews

File a complaint to Domino's Pizza

Domino's Pizza reviews & complaints page 39

About staff behaviour

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Money deducted from UPI account, but order was not placed

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Amount deducted, refund not received

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Money debited order not placed

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Not accepting order online since a month

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Not refunding my money back according to their policy.

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Product was not up to the mark and very disaster.

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Pf number

Refund failed

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Store is offline from past 1 week

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Amount is debited but order is in pending state

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Order pending and the money has been deducted from the account

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Refund failed

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Pending confirmation status of online delivery

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Not accepting the card , accepting only cash

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Payment done order pending

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Late Order

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The store manager behaviour

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Not coming shirts

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I am complaining about delivery

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