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Domino's Pizza Complaints & Reviews

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Updated: Dec 27, 2025
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Domino's Pizza reviews & complaints page 39

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D
Dheeraj sharma kushagra
from Gurugram, Haryana
Nov 29, 2021
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Address: Gurugram sector 14 dominios
Website: Dominos

I have ordered pizza last night from sec 14 dominos we complaint ont he dominos portal . around 11.30 we recive a call on this no.[protected] for the replacement now he is not taking up the call. the date 28.11.21 .my name is Dheeraj sharma.
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    K
    Kamal Sarita
    Nov 26, 2021
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    Address: Are No.150 RM shristi park abrama valsad

    Please provide is delivery in my location that is RM shristi park near at pramukh green park at abrama panchayat distance is pizza hub at km.0.900 mtr within 1.0 km.diatance
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      M
      Manoj Enumula
      Nov 24, 2021
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      I'm applying already pf documents Oct 15th but not received status and 45days also over my employer id :977797
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        A
        Ayushi4567
        Nov 23, 2021
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        I placed an order on Domino's Pizza app. Made the payment through Amazon pay UPI and received an email from Amazon that the payment was APPROVED by Domino's Pizza but my order wasn't placed.
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          R
          rajan11
          from Delhi, Delhi
          Nov 22, 2021
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          Address: Hajipur bihar dominos

          Worst service.only four table is available.no place to eat.staff are misbehavong with customer.they accept order without clearing of table no table available to eat . Staff talk to customer rudely.
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            D
            DarshanChavan
            from Mumbai, Maharashtra
            Nov 20, 2021
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            Address: GROUND FLOOR, SHOP NO. 1 & 1A, LANDMARK BUILDING, 554, G.M. BHOSLE MARG, PLOT NO. 1, WORLI, MUMBAI-400018
            Website: www.dominos.co.in

            I placed an order on Domino's Pizza app. Made the payment through Amazon pay UPI and received an email from Amazon that the payment was APPROVED by Domino's Pizza but my order wasn't placed. The refunds from UPI payments are almost instant although I haven't received any refund from Dominos. Dominos Customer Care was adamant on the point that the refund will be done in 7-10 days and also refused from assisting in taking a fresh order since I was getting an error on the App upon attempting a new order. (Something along the lines of "maximum number of attempts reached")
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              S
              Shreyaa15
              Nov 18, 2021
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              Address: Hong kong bazaar, Gurugram

              I made a payment of Rs.332.35 on the evening of 11th November 2021, at Domino's Pizza (located in Hong Kong Bazaar- Gurugram) from my Paytm Wallet via the payment link shared by the cashier himself. I immediately received the "successful payment" message but the cashier said payment got failed from his end, thus he asked me to pay cash for the order I had made. I refused to pay through cash as I hadn't recieved my refund from Domino's side and asked him to cancel my order. He cancelled my order and said I'll be receiving my refund within 30minutes or max within 24hours. It's been 8 days now, still i've not received my refund from Domino's side. I'm attaching my payment details for the reference, kindly refer and help me get my refund.
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                T
                Tan1shqC
                from New Delhi, Delhi
                Nov 17, 2021
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                Address: 400 Green View Apartment

                I placed an order of 2 margherita pizzas through the dominos app. Payment was done through net banking after the the transaction it took me to a page that said "an error occurred ". But money was debited through my account and the order wasn't placed. I want my money back
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                  A
                  Anshü
                  Nov 16, 2021
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                  Address: Rohini

                  This is to inform you that in rohini sector 19 pincode 110089 i have been regularly trying to place order on dominoz app for months but it always shows that store is offline. I really wanted to order but the issue remains the same. Its a request that please resolve the issue and do the needful as soon as possible.
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                    N
                    Nikhilraox
                    from Rewari, Haryana
                    Nov 14, 2021
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                    I ordered a pizza from dominos BMG Mall, Rewari outlet with order no. 364’ on 14 November, 2021 at 9:24 pm which I didn’t get with in time of 30 minutes. So, according the policy (30 minutes or pizza free) of domino’s they should refund my money back which i already paid them via credit card at the time of ordering and when i ask them for giving my refund they are making lame excuses and not talking properly for giving me money back.
                    I am also attaching the bill and i am also having the proof to prove that I didn’t get the pizza in 30 minutes. I can send that proof of video cam at my home talking to delivery boy about that issue too in case needed.
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                      M
                      mohan210583
                      from Jalgaon, Maharashtra
                      Nov 14, 2021
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                      Address: 63, Shahu Nagar, Jalgaon-425001

                      I had ordered pizza from Domino's on 14th Nov 2021. It was very bad and cold product received after 1 hour of order. Quality of product was not up to the mark and no one bothered about customer feedback. Very bad service quality
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                        A
                        Antony mark1122
                        from Chennai, Tamil Nadu
                        Nov 14, 2021
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                        Pf number

                        Address: Kelambakam

                        Hello sir please my pf number is 955212...
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                        subash697
                        from Chennai, Tamil Nadu
                        Nov 14, 2021
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                        Address: tambaram

                        I order pizza for Rs.327 on Nov 5th 2021, My order was in pending state and then it got cancelled. but my money got deducted and it is not refunded yet.I have attached the order details and payment proof for your reference.
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                          Hemanth_kumar_Kondragunta
                          from Nellore, Andhra Pradesh
                          Nov 12, 2021
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                          Address: Nellore city

                          This thread was updated on Sep 20, 2021
                          Hi i would like to share my experience with domino's Nellore, it's been 5 days i'm trying to place order with domino's but it always shows as "selected restaurant is offline" when i try to call domino's they never pickup calls, i never expected this from domino's that since 5 days no-one is able to place orders that is ridiculous and the worst customer service ever.
                          Kindly have a look into this.
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                            J
                            Jenifer Christy
                            Nov 11, 2021
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                            Address: Korattur, Chennai.

                            Ordered pizza worth 824. The order status shows as pending. No support from store
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                              vishal balaji
                              Nov 9, 2021
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                              I ordered pizza from domino's twice because the first time it came like this, but on both occasions the orders are in pending and the money has been deducted
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                                S
                                subash697
                                from Chennai, Tamil Nadu
                                Nov 7, 2021
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                                Address: tambaram,chennai

                                Hi, I ordered 3 pizzas in dominos on november 5 th 2021. I paid Rs.327 but my order was in pending then it got cancelled and my money is not refunded. Then on the next day november 6 2021 i again ordered 3 pizzas for Rs.292 and it was also in pending state then got cancelled and money is not refunded yet. Kindly support and take action on this front.I attached the payment screenshot for your reference
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                                  Lalit_ca
                                  from Mumbai, Maharashtra
                                  Nov 7, 2021
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                                  I had preordered pizza at morning 9.30 for the time 12:00 today (06-nov-2021) and the amount deducted and the status of order in the app was "pending confirmation".

                                  I tried customer care but there wasn't any number. the same is confirmed by just dial too. i also try to call the probable delivery outlets, but all numbers were dead or unavailable.
                                  I ordered these pizzas in occasion of bhai duz, but this entire episode results in frustration and harrasment.
                                  I have been cheated by dominos.

                                  I never got pizza and still in the app it is showing pending confirmation and the amount has been deducted from the account, I want suitable action on company.

                                  Total amount of order is 1075 INR
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                                    M
                                    MBFOAM
                                    Nov 5, 2021
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                                    Address: Tambaram west

                                    Domino Tambaram west is accepting only cash, not accepting any card for almost 6 months. Simply they are saying server is not working
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                                      H
                                      Harsh_kr
                                      Nov 4, 2021
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                                      While ordering pizza online through Domino's app the amount has been deducted but the order isn't placed.Its showing pending.Order was placed on 4th Nov 2021.
                                      Kindly refund my money.
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