Domino's Pizza Complaints & Reviews

I had placed an order on 9th Dec.2021 from Dominos app. Order was cancelled as it was not confirmed . Money deducted but even after more than 10 days I have not received the money.

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Address: Ground Floor, Deewan Complex Mohalla Baruzai 2nd, 2 Civil Lines, Opposite Durga Hotel, Shahjahanpur, Uttar Pradesh 242001

I ordered pizza and stuffed garlic bread, Garlic bread was not properly baked.
10 rupee charged as cash for carry bag that are not mentioned in any where in the bill.
When I ask to provide souce packs with the packed pizza than service provider said to me pay 1 rupee for each tomato sauce pack.

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Everytime when i order pizza in dominos ot shows store is offline since many days i am trying but it shows like that only even if i order pizza at daytime it shows like that only

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I have ordered a pizza from the Domino's app on 19th December . I have payed the amount through phonepe successfully and the amount was deducted, but the app didn't confirm me about the payment . So I request Domino's to refund my amount back as soon as possible.

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Order pizza for my frnd rs 715 on 8th dec amount was debited but order had cancelled.my money has not refunded yet

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Address: No.4A, Iyappa nagar extn., vinayagapuram, Kolathur, Chennai-600099

I have ordered Pizza many a times and first time ever I have received a bad pizza. The pizza sauce is not fully covered to pizza bread and not evenly spread. Very dry as well.

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I receive a spam email(Order No. 172 |[protected] | 19:23:59)

I did not place any orders. I haven't used dominos India for more than 3 years now. I don't even live in Delhi. Could you please look into this security issue and let me know the source of this payment.

I would request dominos to deactivate the account and delete all my personal + billing information as I would like to exercise my right to personal data protection.

I already complained to dominos support but no response from their end.

This is a big compromise from dominos in their user's data.

Thanks & Regards
Pranjal Jain

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I had ordered for a pizza online from the dominos pizza app of â‚¹738 on 11/12/2021.
I Complete my Payment through Amazon pay and Redirect to Domino's app But Order Dont Get Placed. Bank amount transaction sms aslo came.
Please Refund my Amount

Dec 12, 2021

Complaint marked as Resolved

Complain not resolved yet by Dominos

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Address: Jalgaon

Hello, I am paresh
I have ordered non veg supreme pizza today and it was quite more salty.
I have ordered this pizza for so many times previously but I don't have any problems with my same previous order.
But I don't know wht happened this time...ðŸ˜”

#Worst experience ever with dominose

#Prize is heavy so quality should also be proper.

#Money is not the concern but dominose is all about quality and today I am totally upsate with such kind of service.

#I hope team dominose will look into this on serious note.
ðŸ˜”ðŸ˜”ðŸ™ðŸ™

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Dec 11, 2021

Updated by Paresh patil R Hello, I am paresh
I have ordered non veg supreme pizza today and it was quite more salty.
I have ordered this pizza for so many times previously but I don't have any problems with my same previous order.
But I don't know wht happened this time...ðŸ˜”

#Worst experience ever with dominose

#Prize is heavy so quality should also be proper.

#Money is not the concern but dominose is all about quality and today I am totally upsate with such kind of service.

#I hope team dominose will look into this on serious note.
ðŸ˜”ðŸ˜”ðŸ™ðŸ™

Dec 11, 2021

Updated by Paresh patil R Hello, I am paresh
I have ordered non veg supreme pizza today and it was quite more salty.
I have ordered this pizza for so many times previously but I don't have any problems with my same previous order.
But I don't know wht happened this time...ðŸ˜”

#Worst experience ever with dominose

#Prize is heavy so quality should also be proper.

#Money is not the concern but dominose is all about quality and today I am totally upsate with such kind of service.

#I hope team dominose will look into this on serious note.
ðŸ˜”ðŸ˜”ðŸ™ðŸ™

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On 9th of December 2021, I had placed an online order for Rs 1888. Even though the money was deducted from my bank account, the Order status was showing as Pending Confirmation. I had called up customer care and they confirmed that they had received the payment but said that due to backend server issue, the order was not created. The customer care also mentioned that the order will be auto-cancelled soon and the money will be refunded to me. Even though more than 24 hours have passed, the order is still showing as Pending Confirmation. I don't know when the money will be refunded.

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Address: H.no.2 west ramdass bhatta bistupur jamshedpur

I have place an order of 540 . To Domino's but nor order confirmed nor received and my money also deducted. No contact can happe

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I have ordered Pizza and that was 30 min late then they send another pizza and by mistake I give full payment to dilevery boy through barcod I have called to restorent they said they will refund the amount but still not received and also they are not responding over the call/email .

Pizza quality was also very poor.

Order no 2,
Order no 157
Restorent add sector 132 Noida

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I placed the items in dominos pizza which is located at hyderabad near JNTU metro. One of the dominos guy called and asked if I received the order or not. And as I did not receive the order, I called him back and no one was answering the calls. Even I tried to reach out to the store number which was given in the dominos app and they are also not answering the calls

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Address: 21,Rose Marry lane

Hi,
I want to complaint about one of dominos staff chandana in my near dominos outlet howrah dobson road kolkata.
Whenever we used to call and talk about anything is very very rude and also she uses slang as well while talking with any customer my other friends near me have also complaint about this previously but no actions where taken against her.
So it's my kind request to dominos to please release such employees...

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Address: 6963 Olive Blvd 63130

I order pizza at 7:30 pm from Dominos 6963 Olive Bld for delivery the guy on phone said 30 mins hour went by no pizza called 15 times it took 2 hours to answer the phone and when they answered they said they were just cooking the pizza at 9:00 that should have been delivered in 30 they wouldn't answer the phone then told me I couldn't get my money back til Mon Tue and this was on a Friday very poor customer service I will never ever order from a Domino's ever again

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Dec 05, 2021

Updated by Cassandra Crothers Scott Poor service

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Placed an order just now on Dominos App, paid via net banking, amount has been deducted from my account but order not confirmed. Their customer care number is not working and no way to raise a complaint on the their app. Kindly help me receive the refund of the amount I have paid. Attaching the screenshot of the amount deducted from my account

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I have paid through Amazon pay and amount is deducted but order is not taken by dominos

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Address: Mumbai, Tardeo

I had ordered 3 pizza from Tardeo store through Zomato, at 7:36pm and received the order at 9:40pm, Zomato did not support saying, Domino's got there own delivery partner, and restaurant was avoiding phone calls, I could not cancel neither approach for support, by the time order received, the kids went to sleep and the entire food was wasted.
We have to make Maggie for dinner
The reason was, we have lots of pending order to fullfill, so they took ages and not even bothered to inform.
The store is 15 mins away and I was at suburbs for work, i reached home during the order process, but they could not.
I want compensation for this harrasment.
And waste of time and food.
There website isn't working to submit feedback.

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I ordered a pizza yesterday the money transaction was through gpay soon after the money was debited there was no conformation or anything regarding the order number or about the pizza. The money just gone. We order the food when we get hungry and sometimes things like this happens now there is no pizza as well as no money. What to do

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I ordered 2 Pizzas on 30.11.2021 . The sum total was 410.90 rs.; But was requested for 411 rs as a round off and have to pay for extra 10 paise.

Same incident occurred on date 29.10.2021. The sum total was of 409.85 but request came for 410 and have to pay extra 25 paise.

I do not understand the need of total round off if digital payment mode was opted.

Overcharging is a great legal concern considering the fact that the taxes and all the other charges has been paid off.

Please resolve this matter and refund extra money I had to pay.

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Domino's Pizza Complaints & Reviews

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Domino's Pizza reviews & complaints page 39

Money deducted ;Refund not received

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Not backed properly and charged for carry bag and for tomato sauce.

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Store is offline

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Successful payment but failed order

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Money

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Very bad pizza

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User Data Privacy issue

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Amount paid but order not placed

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Non veg supreme

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Money deducted for online order but Order status showing as Pending Confirmation

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Deducted my money but no order received not confirmed

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Refund amount still not received

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Not received the product

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Staff Behaviour

Pizza order never received

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Placed an order just now on Dominos App, amount has been deducted from my account but order not confirmed

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Amount deducted order not placed

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Received order after 2hrs

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Money debited but the order never came

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Illegally overcharged and Paid extra than the sum total for orders

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