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Domino's Pizza Complaints & Reviews

www.dominos.co.in
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Updated: Oct 27, 2025
Complaints 6572
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Domino's Pizza reviews & complaints page 40

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S
sifar005
from Chandigarh, Punjab
Oct 31, 2021
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Address: Chandigarh

Pizza delivered is worst i have ever eaten from dominos...have ordered from sector 34 chandigarh outlet multiple times and have returned the pizza multiple times...i don't know what is the problem with the outlet... If there is any provision please change the Delivery outlet from sector 34 to another one such as sector 35 Chandigarh outlet
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    O
    Oshi Yadav
    Oct 30, 2021
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    Address: Lucknow
    Website: Dominos

    I had ordered from dominos yesterday and the total amount was ₹283. I paid from Google pay and the payment was successful. But my order wasn't confirmed. I called the concerned dominos branch and they said they haven't received the amount which is contradicted by my branch as the transaction was successful. They asked me to wait for 24 hours and I did but my money hasn't been refunded.
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      S
      Shashigkp
      from Kanpur, Uttar Pradesh
      Oct 27, 2021
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      Address: Kanpur

      Once I visited domino's in Z square, kanpur .since my bank server was not working properly so I made 2 times payment for a single order.
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        M
        Makeit Hemant
        Oct 25, 2021
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        My 159 rs money is deducted from my bank account and the page again redirect me to place order...
        Plz give my money back
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          R
          Rajivcomplain
          from Vadodara, Gujarat
          Oct 24, 2021
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          Address: Manjalpur Vadodara Gujarat

          The store employee behaved like a street person
          Domino's Pizza customer support has been notified about the posted complaint.
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            S
            Shravani Pradhan
            Oct 24, 2021
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            I am complaining about cancel our order without giving any notification and payment was deducted and I'll refund my money right now.
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              S
              Shubha Lal
              Oct 24, 2021
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              Website: Dominos.co.in

              I am really very disappointed with your service . On 11 October 2021 I went to dominos Ayub khan Bareilly there first I tried to made payment through UPI phone pay amount was debited rs 464. At store they said not received any order but from my end amount was debited then they said will get refund for that I have not received my refund I don’t know how many times I have to contact you every time you people say there is some technical issue and doesn’t take any single effort do give my refund back absolutely disappointed with your service I have screenshots the day I made payment and have receipt also will file complaint against for you .
              Domino's Pizza customer support has been notified about the posted complaint.
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                I
                IshikaMorolia
                from Rishra, West Bengal
                Oct 19, 2021
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                Address: 51/A/1, NS Road, Rishra, Hooghly

                Hi i would like to share my experience with domino's. It's been 2 days i'm trying to place order with domino's but it always shows as "restaurant is offline" when i try to call domino's they never pickup calls, i never expected this from domino's that since 2 days no-one is able to place orders that is ridiculous and the worst customer service ever.
                Kindly have a look into this.
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                  S
                  Shiv16
                  Oct 18, 2021
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                  I placed order for pizza, the amount was deducted from my account but the order was not placed. I want my refund.
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                    A
                    Ankit0995
                    from Mumbai, Maharashtra
                    Oct 18, 2021
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                    Address: SURAT

                    Domino's Restaurant Address
                    NANDANI FOOD PLAZA, N.H. 8, GUJARAT
                    Shop no 2 and Part of Shop No. 1, Ground Floor, Nandani Food Plaza, Bharuch Surat National Highway No. 08, Village Mahuve Kosamba Chowkdi, Taluka Mangrol, SURAT, PINCODE-394125
                    PH No-[protected] Ph: [protected]

                    MY ORDER NO IS 80

                    THIS PLACE A/C NOT WORKING
                    WASH WITH BAD SMELL & NOT CLEAN
                    MOSQUITO PROBLEM
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                      V
                      vipin316
                      Oct 16, 2021
                      Resolved
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                      Resolved

                      Address: Adugodi

                      We placed an order with Dominos at 22:31 on 16th October 2021 which said its a 30 mins guaranteed delivery which should happen by 23:02 but order was cancelled at 23:14 due to power issues in the center.

                      Domino's didn't hold up to the agreed timelines listed in their terms and conditions for operating in Indian Territory.
                      +2 photos
                      Oct 20, 2021
                      Complaint marked as Resolved 
                      Dominos provided free pizza since it was a 30 mins delivery guarantee which was missed out and a refund was initiated.
                      Domino's Pizza customer support has been notified about the posted complaint.
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                        S
                        Sanskar77
                        from Moradabad, Uttar Pradesh
                        Oct 15, 2021
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                        I placed order in Domino’s pizza and paid via paytm upi the money is deducted but when I opened the app again the order is not placed and a message is telling me the tracker id is not linked to mobile why my order Id not showing and why my order is pending still…?
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                          M
                          monicamalhotra
                          from Bhopal, Madhya Pradesh
                          Oct 15, 2021
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                          Address: Bhopal

                          15th Oct, Rs 710 debited for two pizzas but order was not placed and received
                          Request a refund
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                            S
                            Shubham Lachumba
                            Oct 14, 2021
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                            Address: Udhampur

                            All costumers are same but your staff is so rude with costumers specially a sikh staff plz change your sikh staff or otherwise many persons are not coming your pizza planet to eat your pizza.
                            Domino's Pizza customer support has been notified about the posted complaint.
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                              R
                              Reetuparna
                              Oct 12, 2021
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                              I was ordering pizza, money got debited from account but order wasn't placed.
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                                R
                                Rajneesh Mohindra
                                Oct 9, 2021
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                                Today I ordered 2 medium sized tandoori paneer pizza. Cheese on one of the pizza was totally missing, it was absolutely dry. We are regular buyers and never experienced this type of quality before.. Very disappointed..
                                Domino's Pizza customer support has been notified about the posted complaint.
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                                  J
                                  Jasgill13
                                  Oct 8, 2021
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                                  I try to place an order from dominos app on 7th oct. Firstly I paid through phonepe my account got charged for Rs 1367 however when I was redirected to the dominos page it showed up error and no order placed however my account got charged.
                                  Secondly I try to pay through my hdfc debit card again the amount of Rs 1367 got charged but on dominos page it showed up error again and order did not placed however I was charged again

                                  My account got charged twice Rs 1367+Rs 1367 =2734 but order didn’t placed.
                                  Domino's Pizza customer support has been notified about the posted complaint.
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                                    J
                                    Jasgill
                                    Oct 8, 2021
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                                    I try to place an order on dominos app. On 7th oct Firstly I paid through my phonepe account money got deducted from phonepe but when i was redirected to dominos page it showed error and order didn’t placed however the amount of Rs 1367 debited.
                                    Secondly I tried to pay through my HDFC debit card again the amount of Rs 1367 debited from my account but order didn’t placed.
                                    My account debited for rs 1367+1367= 2734 but no order placed.
                                    Domino's Pizza customer support has been notified about the posted complaint.
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                                      N
                                      Norbu bhutia
                                      from Bengaluru, Karnataka
                                      Oct 7, 2021
                                      Resolved
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                                      Resolved

                                      Address: B-308 The Elgin, Langford Town, Hosur Road Bangalore-560025
                                      Website: pizzaonline.dominos.co.in/menu

                                      While placing an order online through the dominos website my money was debited from my account while at the same time the order was not placed.
                                      07 Oct 2021
                                      Ref no:[protected]
                                      Kindly refund the money
                                      +2 photos
                                      Oct 17, 2021
                                      Complaint marked as Resolved 
                                      Its best to order cash on delivery and pay through paytm or gpay very late refund. Refunded after 7 days
                                      Domino's Pizza customer support has been notified about the posted complaint.
                                      Oct 13, 2021
                                      Updated by Norbu bhutia                                       Money still not refunded.
                                      Oct 14, 2021
                                      Updated by Norbu bhutia                                       After 7 days money not refunded and also no response from their end @dominos
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                                      It’s been 7days and no response horrible customer service
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                                        P
                                        Pixie dust
                                        from Kolkata, West Bengal
                                        Oct 7, 2021
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                                        I ordered a pizza and peri peri chicken from Domino's aap today (07/10/2021) and paid a sum of Rs 249 using G pay. The money got deducted but the order was not placed. Please refund the mentioned amount in my account.
                                        Domino's Pizza customer support has been notified about the posted complaint.
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