Claimed

Domino's Pizza Complaints & Reviews

1
Updated: Dec 27, 2025
Complaints 6578
Resolved
726
Unresolved
5852
Contacts

File a complaint to Domino's Pizza

Having problems with Domino's Pizza?

File a complaint and get it resolved by Domino's Pizza customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Domino's Pizza reviews & complaints page 50

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gourav G_L
Jun 2, 2021
Report
Copy

Address: budharaja sambalpur

Payment is deducted and order not placed
Domino's Pizza customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    U
    udaymahajann
    Jun 1, 2021
    Report
    Copy

    I ordered from the Domino's Website. I paid the amount through google pay UPI. The amount from the bank was deducted but the order wasn't placed. Please help me get my refund. Amount is Rs 510.
    Domino's Pizza customer support has been notified about the posted complaint.
    My registered mobile no is [protected]
    Mail id [protected]@gmail.com
    Order id 91
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      aamirmd
      Jun 1, 2021
      Report
      Copy

      I placed an order through Domino's app and the payment was successful in Google Pay but the order was not successful.
      +1 photos
      Domino's Pizza customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Navshad Singh
        Jun 1, 2021
        Report
        Copy

        Address: Sector 63 phase 9 sas nagar mohali, India

        I ordered dominos bbq chicken medium pizza day before yesterday. First my order was delivered to me 15 minutes late. When I asked the delivery boy what about my compensation on the order he told me that the store got late with my order and we have already sent you the concern # 834454 and an executive will call you within 24 hours and we paid him the full amount but sadly we didn’t get any call from your end. The next thing we encountered was that on opening both the pizzas they were not our order which was bbq chicken in fact it had kebabs on it. Very sad to know that such a big franchise like dominos treats there costumers like this as I’ve tried to contact them many many times but they never call me.
        Domino's Pizza customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          L
          Lord Vader
          from Mumbai, Maharashtra
          May 31, 2021
          Report
          Copy

          Address: 5th Floor, Tower D, Plot No. 5, Logix Techno Park, Sector 127, Noida – 201 304, U.P., India

          I have encountered an staff issue at Domino's Pizza dr b.a.road parel restaurant on 18th May 2021.

          As a standard complaint escalation process I Raised the ticket in Domino's app.i was supposed to get reply within 2 says as per mail sent by Domino's.

          I also tried contacting both restaurant and manager numbers which both went unanswered. Via whatsapp I can see the manager read the message but not replying.

          I decided to call Mumbai region area manager but that too went unanswered as well as text message.

          Finally I decided to call jubilant head office in noida. That don't even ring for God sake.

          I don't use twitter for personal reasons.but if all above escalations failed then Im in doubt someone will reply if I post it on twitter

          Now I'm out of all ways in which I can escalate my issue. But I still want satisfactory resolution.

          While I understand that lockdown may cause delay in response but it's been 2 weeks now.

          If Domino's really care for it customers then someone will get back to me for resolution.

          You can reach me at [protected].

          Thank you.
          +3 photos
          Domino's Pizza customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            guptarohit2979
            from Delhi, Delhi
            May 30, 2021
            Report
            Copy

            Hello sir..

            this is my dominos mobile number [protected]. i order 2 pizza's of rupees 187/- after that this amount is deduct to my bank but your dominos app is not accepted my payment. . here is my transaction id

            UPI/DR/[protected]

            please solve this issue immediately
            Domino's Pizza customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              chandg
              May 30, 2021
              Report
              Copy

              Yesterday I've placed an order through domino's app and made payment via mobikwik of 736 Rs. The order was not successful but the amount got deducted.
              I waited for some time by thinking I may get refund for the failured order but that didn't happened.

              I placed the same order and paid once again via mobikwik then the order was successful.

              So please look into this ASAP and refund the amount which got deducted for the first time.
              +1 photos
              Domino's Pizza customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Nehagmishra
                May 29, 2021
                Report
                Copy

                Address: Andheri east, mumbai

                I ordered today i.e. 29th may 2021 and made the payment amount had been deducted from my bank account but i didn't receive any order confirmation. Please take a look at at asap.
                Domino's Pizza customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  manjushas
                  May 29, 2021
                  Report
                  Copy

                  On 15th may 2021 i have been cheated twicw by the dominoes ..I placed the order for amount 511 and 407. Through dominos mobile app.
                  But to our surprise the amount was debited and order not placed..When spoken to customer care they said to talk to the bank..
                  Where is my money gone
                  Domino's Pizza customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    shivang omar
                    May 29, 2021
                    Report
                    Copy

                    Address: dominos pizza kanpur 208002 food court south x mall

                    Hi sir i
                    I ordered the pizza on 26 may @ 09:42pm and the order no.is 199.i get the pizza cold and the delivery boy forgotten oregano and chilli flakes .so much irritating .they have done this before also.g
                    Domino's Pizza customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sanjay 21
                      May 28, 2021
                      Report
                      Copy

                      I order pizzas in dominos app I did payment via paytm upi, my money got deducted from my bank but order was not placed on dominos app. I contacted the store but they said order is not placed.
                      +1 photos
                      Domino's Pizza customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Mukeshpal371
                        May 28, 2021
                        Report
                        Copy

                        I have place my order on 24th may 2021 via Domino's mobile app but only the amount was debited from my account and the order was not placed. There is no option to raise request on Domino's mobile app.
                        +1 photos
                        Domino's Pizza customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Saminathan veeraselvam
                          May 27, 2021
                          Report
                          Copy

                          Address: Flat no: 010, Block B, UB apartment, shivsingh pura, Sikar, Rajasthan - 332001

                          I order the lava choclate cake and chicken pizza in date[protected] amount debited from bank account but order not confirmed dominos pizza - Dominos payment deducted but order did not get placed. I ordered online via dominos app
                          +1 photos
                          Domino's Pizza customer support has been notified about the posted complaint.
                          May 27, 2021
                          Updated by Saminathan veeraselvam
                          I order the lava choclate cake and chicken pizza in date[protected] amount debited from bank account but order not confirmed dominos pizza - Dominos payment deducted but order did not get placed. I ordered online via dominos app
                          Amount deducted but order not confimed. Amount not refund yet.

                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            May 25, 2021
                            Report
                            Copy

                            Address: 1322, Sector-9, Faridabad

                            On 14th May 21 night ordered a pizza, at first attempt amount deducted but no order generated. Again paid amount to get the order generated. So, At second attempt the order was successful.

                            Please look into and reverse the amount paid for what the service was not provided.
                            Failed order id: BIL/ONL/[protected]/Jublant F/wwwdomain
                            Contact no:[protected]
                            Domino's Pizza customer support has been notified about the posted complaint.
                            May 25, 2021
                            Updated by [email protected]
                            1. Contacted over mail to [protected]@jublfood.com but only got system generated response.
                            2. Complained with local store where reordered with same amount, but no proper response received.

                            Please help to resolve
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              anchit9451
                              May 24, 2021
                              Report
                              Copy

                              Address: margao goa

                              I have placed the order and made the payment through debit card xxxxxxxxxxxx0749 payment 308Rs. is deducted from my account but invoice is not generated. Please check and let me know and do a refund process soon as possible
                              .Still refund not received, update your response fast. Need refund as soon as possible.

                              Mobile no-[protected]
                              Mail id - [protected]@gmail.com
                              Transaction id[protected]
                              complaint ticket no-[protected]
                              order date- 16may 2021
                              restaurant location-Margao 403601

                              Regards
                              Anchit gupta
                              [protected]
                              Domino's Pizza customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Devender Lekhi
                                May 24, 2021
                                Report
                                Copy

                                Address: Rama mandi Jalandhar city Punjab India

                                I ordered from Dominos Rama mandi Jalandhar for Veg extravagant Pizza on 15.05.2021 for ₹452-, money deducted to ECOM[protected] WWWW DOMINOS
                                CO IN dated[protected], but order not confirmed nor delivered, the phone number[protected] never responded.. what to do?
                                Domino's Pizza customer support has been notified about the posted complaint.
                                May 24, 2021
                                Updated by Devender Lekhi
                                Ordered for Dominos pizza on[protected]Dominos Rama Mandi Jalandhar)money deducted (₹452), order not confirmed nor delivered and till date[protected] no money refunded and no call answered. Money deducted to ECOM[protected] wwww DOMINOS CO IN
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Masky13
                                  May 24, 2021
                                  Report
                                  Copy

                                  Address: Mumbai

                                  On 15th May 2021 I placed an order and the amount rs 416 was debited from my account but the order was not placed, I was told that my refund will come back in 7 days but I still haven't got my refund. I've been trying the complaint number but still nothing has been done
                                  Domino's Pizza customer support has been notified about the posted complaint.
                                  I'm attaching a screenshot as a proof. Please resolve my issue ASAP

                                  Amount got debited but order not placed - Comment #3836541 - Image #0
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Adil010
                                    May 24, 2021
                                    Report
                                    Copy

                                    Address: Bhubaneshway, niladri vihar

                                    Placed order on 15th may and the order(Rs 1132) was not placed due to some error in app but the amount got deducted from my account.

                                    Its been almost 10days but i haven't received any refund.
                                    +1 photos
                                    Domino's Pizza customer support has been notified about the posted complaint.
                                    May 24, 2021
                                    Updated by Adil010
                                    Payment was not successful when I ordered first, so did again and order was placed. No duplicate order was placed. Only one order was placed on 15th May.

                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Rahulkk01
                                      May 24, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      I have order pizza from dominos app. Amount debited but order not confirmed. Now it is 8 days but amount bot refunded yet. in application there is no option to raise request. Feedback option is there but it shows old orders.
                                      +1 photos
                                      May 27, 2021
                                      Complaint marked as Resolved 
                                      I have raise case dominos site and today only got refund Thanks
                                      Domino's Pizza customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        abhishek anand1
                                        May 24, 2021
                                        Report
                                        Copy

                                        Amount got deducted form my account but order was not placed, haven't received any refund yet. Order failed on 18/05/2021
                                        Registered mobile number [protected]
                                        Domino's Pizza customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit