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Domino's Pizza Complaints & Reviews

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Updated: Dec 5, 2025
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Domino's Pizza reviews & complaints page 57

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A
akshita bist
Apr 5, 2021
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Website: www.dominos.co.in

I ordered pizza's worth 763 on 5th April 2021 via google pay, the amount got deducted from my account, but the order was not placed and so undelivered .I was told that i will be getting a refund within 7-10 days but no refund was issued this is treachery . strict action should be taken against domino's so that they refund the money incase of technical faults like this .
Domino's Pizza customer support has been notified about the posted complaint.
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    Santhiratan Mandyam
    from Tirupati, Andhra Pradesh
    Apr 4, 2021
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    My Dominos Order# 86 is cancelled by Tirupathi Dominos after morethan an hour from ordered time. I tried calling store and tried to do automated chat in dominos app. I haven't received my refund yet. In the App, they mentioned failed attempt to deliver, But nobody has delivered anything. Please help process my refund asap. My Dominos account phone# +91 [protected]. Dominos Store Address: TIRUPATI DoorNo 19-3-13/B Municipal Ward No 19Tirupati Town Village record No29Survey No 3/2C/2C(Opposite Quality Inn Bliss Hotel)Ramanujam Circle, Renigunta Road Tirupati Urban Mandal Tirupati Sub District Chittoor DistrictAndhra Pradesh 517 501.
    +1 photos
    Jul 2, 2021
    Complaint marked as Resolved 
    Asked on twitter, they refunded the amount.
    Domino's Pizza customer support has been notified about the posted complaint.
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      A
      Artofculinaire
      Apr 4, 2021
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      Address: Amritsar PUNJAB

      Dear Reader,
      I must congratulate that the kind of pizza's you make are outstanding and are out of any league of Restaurants in Pan INDIA.
      India has a very very diverse market & the kind of effort which Jubilant food is putting in is really Condemning. I ordered a Pizza from Zomato a real time online food delivery App which in turns collaborates with food joints to deliver the food ordered in lieu of some additional money. However this turns ugly when after 15-17 mins of delivery the pizza delivery boy called to say that you have to collect 500 meters away from my home & location to collect or we will cancel the order.
      I am here in the city of Amritsar in Punjab where people LIVE FOR FOOD. Food & food Habits are very very Diverse & people take their food very very seriously. In this market where Dominos Shares a peanut sized market share, still showing that arrogance to a client or customer that we cannot do deliveries at this point is a matter of great shame. The kind of Pizza joints B block Amritsar Ranjit avenue named Pizzeria serves one of the most memorable experiences & pastas, garlic bread, fried chicken & burgers etc.
      A shop adjoining it is Dominos which is always VACANT yet you and your team members do not understand that if you don't get orders eventually you have to pack your bags from this holy city & get Going.
      Nevertheless, I am attaching the details of the order which was not delivered & i was forced to look for alternatives. This was my first time ordering in Dominos & trust me this will be the LAST AS WELL.

      I hope that you pack your bags soon from this HOLY CITY of AMRITSAR as people who don't love to serve food here Does not Belong to this Holy City.
      +1 photos
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        Nidhi9660
        Apr 4, 2021
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        Address: 65 Govindpura pali clinic Govindpura Kalwar road jhotwara jaipur

        Dear team .. i order pizza from Raven gate branch jaipur. i got 30 min delivery .. i order the pizza on 12.30 pm and i got the order on 1.20 pm .. the pizza was so cold that my money just got waste .. its like no response and any time there number are not contactable..i want the whole refund or any good solution.. because my money is not for waste
        +3 photos
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          piyush0110
          Apr 2, 2021
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          Address: Sector 82, Faridabad, Haryana

          After waiting for 40 minutes, the order has been canceled by the store. I have not even been issued the refund yet. Please resolve this issue asap.
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            T
            Troyun
            Apr 2, 2021
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            I ordered from Domino's pizza yesterday and the amount was deducted. But there was no delivery, it's still showing order pending. I feel cheated, It has happened two times now.
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              A
              Ashwini Manish Tripathi
              Mar 30, 2021
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              I ordered for pizza from the app and paid via gpay transaction I'd[protected] but no order was created!! Please refund my money
              +1 photos
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                S
                Shubhangi Paspul
                Mar 29, 2021
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                Address: Chuna bhatti, bhopal, M.P. India
                Website: Domino's Pizza

                Very bad service, I'm very disappointed. I placed my order 3 hours ago from Domino's chuna bhatti, bhopal, and it's still not delivered. When calling at the store nobody is answering the call. Tried calling 10 times.
                The status is showing preparing from last 3 hours.
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                  D
                  Divyadeora
                  Mar 29, 2021
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                  Address: Kankurgachi, kolkata

                  The outlet located in kankurgachi, kolkata is always offline and not accepting online orders. I have tried ordering over last one month and was always shown that the outlet is not accepting online orders. This place is 15 mins from my home. When i go there i find that the orders are not overflowing and all their delivery staff are relaxing in a corner. Is this specially done to block customers from availing online discounts? I am really not happy with this. Today is the 4th time in this one month that i had to go and dine in there instead of online delivery. With covid situation, how do you think this will be managed? Only solution i see that i will have to stop eating dominos pizzas. I am attaching my take away order details from today order from the same store.
                  +1 photos
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                    nikita sandhu
                    Mar 29, 2021
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                    I paced an order on online app and my money was deducted but the app does not show any failed order or transaction. But bank statement clearly shows transaction. Will the payment will be refunded?
                    Domino's Pizza customer support has been notified about the posted complaint.
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                      D
                      Dipesh Kukreja
                      Mar 29, 2021
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                      I have an advance order but not received confirmation
                      Domino's Pizza customer support has been notified about the posted complaint.
                      Mar 29, 2021
                      Updated by Dipesh Kukreja
                      Please deliver the order or refund my amount

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                        R
                        Rajireddy_k
                        Mar 29, 2021
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                        I have placed a pizza order from Paytm with order Id: Order ID :[protected]PAYTM_WALLET-WDR
                        Transaction ID [protected].
                        for amount 763, order failed but amount deducted from the paytm wallet and its not refunded back after failed order.
                        and there is no reason mentioned for failed order.
                        +2 photos
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                          S
                          Shazmani
                          Mar 27, 2021
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                          I have been waiting from 21/3/2021..why u r not refunding my money back.. It's ₹1022
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                            Shazmani
                            Mar 27, 2021
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                            Address: Malviya road, Dehradun

                            I have complained that my payment of ₹1022 has been deducted but order not placed.. I have got my refund yet as u people said to wait for 7 days.. I will file complaint in consumer forum if I didn't got my refund right now
                            +1 photos
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                            Mar 27, 2021
                            Updated by Shazmani
                            Not receive my money
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                              bishal lunia
                              Mar 27, 2021
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                              Address: shop no 1-5, millenium paradise .thakur village,kandivali east , mumbai , maharastra

                              His is to bring into your notice that yesterday i ordered from dominos app with my mobile no [protected] following items

                              1] Veggie Paradise - 2 nos medium size
                              2] Veggie Extravaganza - 2nos medium
                              3] Margherita - 1 no medium
                              4] Garlic Breadsticks - 2 nos
                              5] Cheesy Dip
                              6] Jalapeno Dip

                              The above order received in such a manner that we were surprised and got humiliated Infront of our guest

                              There was very less cheese and toppings and was cold and taste less. Seeing this we have to think twice to eat dominos product again .

                              Moreover, we raised complained ticket bearing no 497856 yesterday and didn't get any call from your side .Today we got message thanking that the issues was resolved

                              Can anyone let me know how the issues got resolved ?
                              Is this how Dominos cares about thier customers ?
                              When i try to raise complain again then its not allowing me stating that in 24hrs i will get call.
                              When i choose the store no to raise complain the no provided is invalid .Ary you fooling customer

                              Kindly look into the matter otherwise i will give this case to consumer court

                              regards
                              Adv.Pummy Lunia
                              [protected]
                              Domino's Pizza customer support has been notified about the posted complaint.
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                                K
                                Kassyap
                                Mar 26, 2021
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                                I have made paytm upi payment of rs 296 throught dominos app on 26/03/2021while ordoering pizza, money got debited but order not got placed.
                                refer UPI/ICIC/[protected]/dominosonline
                                Please initiate refund request asap.
                                Domino's Pizza customer support has been notified about the posted complaint.
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                                  rajinder singh dhir
                                  Mar 26, 2021
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                                  Sir I received incomplete order and I was not informed about it earlier.
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                                    A
                                    Arjunagarwal
                                    Mar 26, 2021
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                                    Address: Dominos Baner, Pune 411045

                                    I ordered a pepper barbecue chicken pizza on 26th March from the domino’s website. The amount got debited but the website said that the transaction has been cancelled. No reference number has been provided, and I can’t seem to contact them.
                                    Domino's Pizza customer support has been notified about the posted complaint.
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                                      Aman hadke
                                      Mar 25, 2021
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                                      I placed a order through Dominos appon 24 march 2021.
                                      I payed via paytm(rupees323).
                                      The money was deducted from my account..but order was not placed.
                                      Please refund my money.
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                                        Priyanka Sekhani
                                        Mar 24, 2021
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                                        Address: Maligaon gate no 4

                                        I ordered job Domino's Pizza in Dinon but when I go go to the shop the pizza was very by is was in very wet condition it was very cold it was not very nice also its taste was also very bad and many more things

                                        You should refund my money back to me

                                        Name shashank jain
                                        Ph no [protected]
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