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Domino's Pizza Complaints & Reviews

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Updated: Feb 25, 2026
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726
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Domino's Pizza reviews & complaints page 71

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N
Nunhimi
Jul 28, 2020
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I placed an order on the[protected] for a pizza and did the payment online. Money got deducted from my account rs.576, says payment successful (i have the payment screenshot) but order was not placed. So i had to make another payment for the pizza again. Payment Reference No was: IGAJAYCTV7. DOMINOS_REF: SSBI[protected]. Payment done on[protected]:18 IST.
Kindly return the money. Will be much appreciated.
Jul 29, 2020
Complaint marked as Resolved 
Deducted amount have been credited back to my account today . Thank you team Domino's for swift action 😇
Domino's Pizza customer support has been notified about the posted complaint.
Jul 28, 2020
Updated by Nunhimi
** correction. Payment done on[protected]:18 IST (not[protected]
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    Lakhwinder Sinh Rana
    Jul 28, 2020
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    Address: Dominos Baddi Himachal pardesh

    I made the payment from dominos app but doesn’t received any confirmation about the order. And they do not have any working contact number where i can complain
    Domino's Pizza customer support has been notified about the posted complaint.
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      S
      shivansh1996
      Jul 27, 2020
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      Address: 672/1 chaman ganj sipri bazar jhansi

      Money got deducted from paytm wallet with a successful transaction towards dominos and later my order got cancelled.
      I have ordered a total of rs 431 on july 26 at 7:30 pm in jhansi 284003, which later got cancelled showing that the restaurant is closed.
      Still wondering if the restaurant was closed then why did they even took my order in the first place.
      My phone number is [protected]
      Name shivansh sharma
      Order id[protected]
      Wallet transaction id [protected]
      Email golu. [protected]@gmail.com
      Jul 27, 2020
      Complaint marked as Resolved 
      Today i recieved the text message from dominos regarding the issue of rs 431. And received the amount also in my paytm wallt after sometime . Just want to thank consumer complaint.in for helping me. Thank you soo much you guys. Because it was really a hassle to reach dominos directly regarding this issue.!
      Domino's Pizza customer support has been notified about the posted complaint.
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        S
        Suraj Shende 555
        Jul 26, 2020
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        Address: Baramati Bhigwan Road

        Today on 26/07/20 i ordered pizza from dominos pizza on dominos pizza mobile App in baramati dist:- Pune Location but Order still in my cart but money debited from my A/C please help me to get my money back..
        Order ID:-P[protected]
        Thanks.
        Domino's Pizza customer support has been notified about the posted complaint.
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          H
          Harshal keni
          Jul 26, 2020
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          Address: Thane,bhiwandi

          From this number [protected] i paid through upi payments, my money was deducted but order wasn’t placed it happened 2times, my money was deducted to times, amout was 441₹+441₹ hope i will get my money refund soon, thank you.. Or else i will sue against a bhiwandi domino’s branch
          Domino's Pizza customer support has been notified about the posted complaint.
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            H
            Harshal keni
            Jul 26, 2020
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            Address: Thane, bhiwandi
            Website: Dominospizza

            I paid through upi payment my money deducted but order not placed 2 times it happened
            Domino's Pizza customer support has been notified about the posted complaint.
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              S
              Srideep Bhattacharjee
              Jul 24, 2020
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              I ordered from dominos mobile app for rupees 554 against my credit card. The money deducted, but it got back to the same page and order is not placed.
              Jul 24, 2020
              Complaint marked as Resolved 
              Automatically I got the refund.
              Domino's Pizza customer support has been notified about the posted complaint.
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                Bittu koli
                Jul 21, 2020
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                Address: Om Shakti Niwas Jachak Nagar Jai Bhavani Road, 5 Om Shakti Niwas

                Yesterday i had ordered 1 cheese n corn cheese burst medium size, 1 greenwave mexican and 1 dip cheese via dominos app online. The total billing amount is 989 i had successfully paid it with my rupay debit card and after submiting the otp the screen is blank payment is deducted but didn't recieve order id and didn't got message from dominos. But payment is deducted.
                Domino's Pizza customer support has been notified about the posted complaint.
                Jul 26, 2020
                Updated by Bittu koli
                Please give me my refund.. Its 5th day now😔 i need money.

                Jul 28, 2020
                Updated by Bittu koli
                WTF is going on they told me u"ll get refund in 4-5 bussiness days.. But i its 6-7 days now where is my money
                Its a 5th day today but didn't got the refund amount please do it fast i need money...😔😔😔
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                  प्रीति पूजा
                  Jul 20, 2020
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                  Dear Sir/Madam,

                  This mail is for making you aware, That there are some people here who pretend to be honest but not, One of them is a boy named Piyush Soni (Mobile no [protected]) S/o Dharamchand Soni 402 Maruti Apartment Belongs to Indore.Its transfer Raipur happened some time ago and now maybe working here at a Dominos store in Bhopal, I had been seeing this boy at the Airport Road Dominos store in Indore for the past many years, and know it in a very personal way.Every time I have seen this boy, he steals something from the store and takes it home.I wanted to complain about this a long time ago, but today I got an opportunity to tell you how many poor and cheap people work in your staff.Where loyalists should do such a thing as stealing, it is loyalty to feed the housemates pizza for free.Take action on such people so that the incoming people can get a good job who is loyal.
                  Domino's Pizza customer support has been notified about the posted complaint.
                  Jul 20, 2020
                  Updated by प्रीति पूजा
                  Dear Sir/Madam,

                  This mail is for making you aware, That there are some people here who pretend to be honest but not, One of them is a boy named Piyush Soni (Mobile no [protected]) S/o Dharamchand Soni 402 Maruti Apartment Belongs to Indore.Its transfer Raipur happened some time ago and now maybe working here at a Dominos store in Bhopal, I had been seeing this boy at the Airport Road Dominos store in Indore for the past many years, and know it in a very personal way.Every time I have seen this boy, he steals something from the store and takes it home.I wanted to complain about this a long time ago, but today I got an opportunity to tell you how many poor and cheap people work in your staff.Where loyalists should do such a thing as stealing, it is loyalty to feed the housemates pizza for free.Take action on such people so that the incoming people can get a good job who is loyal.
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                    N
                    Nutans
                    Jul 20, 2020
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                    Address: Domino's Pizza Powai naka satara Maharashtra
                    Website: Domino's Pizza

                    I had done a google pay transaction of amount 2445.28 for a domino's order. Store person said transaction failed and do the payment again. My amount got deducted twice but yet i didn't receive my money. I complaint to the domino's pizza powai naka satara store but yet they are saying only we are talking with our accounts team. Till date i didn't receive my money
                    Domino's Pizza customer support has been notified about the posted complaint.
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                      R
                      Raju Agarwal Agarwal
                      Jul 18, 2020
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                      Plz my order cencell but my amount not credit I m my card last I days pending case kindly resolve and return my amount 328 rupee.
                      Domino's Pizza customer support has been notified about the posted complaint.
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                        H
                        Hitesh Yewale
                        Jul 18, 2020
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                        I had ordered pizza on Saturday evening for which my money is deducted but order is not placed.
                        Below are my transaction details: ST[protected] SBI Debit Card
                        Domino's Pizza customer support has been notified about the posted complaint.
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                          adiboy008
                          Jul 15, 2020
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                          Hey there,
                          I placed an order today of an amount 642 rupees.
                          After getting redirected to amazon pay website from dominos app v6.1.6 and entering my details the amount got deducted and i received a flash message on dominos app as 'error'. The order failed.
                          I contacted customer care but no one answered my call. And the dominos app is showing no orders recieved.
                          I got a cashback of rs: 157
                          Mobile num: [protected].
                          Attached confirmation mail from amazon pay balance.
                          Please refund the amount.
                          Domino's Pizza customer support has been notified about the posted complaint.
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                            Akshadatarte
                            Jul 14, 2020
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                            Address: Sukhwani palms, wagholi, Pune

                            I ordered my food on dominos app money deducted from my account order failed. There was no message of refund being initiated or about the order. For the past 3 days there is no activity in the app. My query is what about the money which is deducted. When will i get it back... Looking forward to a faster resolution to this
                            Domino's Pizza customer support has been notified about the posted complaint.
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                              Ria Rex
                              from Gurgaon, Haryana
                              Jul 12, 2020
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                              I ordered my food on dominos app money deducted from my account order failed. There was no message of refund being initiated or about the order. When i tried to place another app, it says store is offline. For the past 3 days there is no activity in the app, and everytime it only says store is offline. My query is what about the money which is deducted. When will i get it back... Looking forward to a faster resolution to this
                              Domino's Pizza customer support has been notified about the posted complaint.
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                                S
                                Shantanu tinu
                                Jul 11, 2020
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                                Address: Dombivli

                                I have ordered twice from domino's.. Bothe the time my order get cancelled but my money get deducted from my alc both the time... And don't get any response from domino's team.
                                Ticket no[protected]
                                @dominos
                                Domino's Pizza customer support has been notified about the posted complaint.
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                                  abhinay9650
                                  Jul 10, 2020
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                                  Amount of Rs 436 has been deducted from Freecharge app but dominos hasn’t confirmed the order.
                                  For reference i am attaching the screenshot of successful transaction.
                                  Domino's Pizza customer support has been notified about the posted complaint.
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                                    Akanksha_11
                                    Jul 9, 2020
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                                    Address: Domino's Indira nagar

                                    Hello,
                                    I was ordering pizza on 9 july at 5:45 pm from domino's app.
                                    I did the payment through my hdfc credit card. Amount deducted but order was not successful it shows something went wrong.

                                    I thought order was not successful so it will refund automatically. So i tried ordering again and same thing happened twice.

                                    So my 252 rs deducted twice with same something went wrong unsuccessful order.

                                    Please refund my amount asap
                                    Domino's Pizza customer support has been notified about the posted complaint.
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                                      Biru Kadganchi
                                      Jul 7, 2020
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                                      Address: Vihagn vihar shop 2,3,4 near hariniwas circule Thane west 400601

                                      Out side drinage chockep
                                      Domino's Pizza customer support has been notified about the posted complaint.
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                                        Ambu Sangoli
                                        Jul 5, 2020
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                                        Pending order confirmation (Amount deducted)

                                        Address: Ambernath (east)

                                        I had preordered pizza at evening 5.30 for the time 7.15 and the amount deducted and the status of order in the app was "pending confirmation".

                                        I went to store but they are not helping, they are just saying to contact customer care but customer care never gets connected, I have been cheated by dominos.

                                        I never got pizza and still in the app it is showing pending confirmation and the amount has been deducted from...
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