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Domino's Pizza Complaints & Reviews

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Updated: Oct 27, 2025
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Domino's Pizza reviews & complaints page 71

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R
Ràinä Vãæshal
Jun 30, 2020
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Address: C7, Nrpc colony,katwaria sarai

I had ordered 2 pizza, one is totally rotten order 147 ph [protected] dtd 30-june-2020 invoice no.66237/20/10664
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    Bhavesh Uttekar
    Jun 30, 2020
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    Address: 12/86 SHIVAJI NAGAR BHARGAV ROAD KUBER NAGAR BANGLOW ARIYA

    Mera merrige hai or pf nahi aay abhi tak 6 month ke upar hua he
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      P
      prem baba
      Jun 27, 2020
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      Hey

      Hi there i have ordered 4 pizzas from my account through dominos on 26/06 and filled a complaint against 2 of the sausage
      Pizzas which were spoiled... My registered complain id is 14920428 still i got no call and response from your team and i had to throw these pizzas after that i got a call from your manager (Biswajeet) from ur outlet on 27/06 and he was rude as if
      Nothing happened and was casual... Also was mocking me on the call. I have asked him for a solution then he said nothing can be done. So i should assume that the money i have spent for what? He says i will reorder u the same pizza
      But for 1 order... So i have ordered 2 sausage pizzas and i will get a reorder for 1 pizza? Is it the way to scam ur customers

      I don't know now anything and want a refund and will be sue u guys in twitter and social media and make sure this
      Thing reaches the ears of richard e. Allison jr. And shyam s. Bhartia (Chairman) pratik pota (Ceo)
      Domino's Pizza customer support has been notified about the posted complaint.
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        G
        Geetika Chhetri
        from Bengaluru, Karnataka
        Jun 26, 2020
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        I was ordering pizza today... I have sbi debit card.. And i was doing payment through sbi card... But they are not accepting... I tried 2, 3 tymes but no accepting... I have only sbi card only... What should i do now... My card also blocked... It is happing through 2, 3days... What is the solution now???
        Domino's Pizza customer support has been notified about the posted complaint.
        Jun 26, 2020
        Updated by Geetika Chhetri
        Domino's Pizza — Not accepting SBI debit card

        1 Review
        India
        Geetika Chhetri on Jun 26, 2020
        Mark as Resolved

        I was ordering pizza today...I have SBI debit card..and I was doing payment through SBI card...but they are not accepting...I tried 2, 3 Tymes but no accepting...I have only SBI card only...what should I do now...my card also blocked...it is happing through 2, 3days...what is the solution now???
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          N
          nick84
          from Bengaluru, Karnataka
          Jun 25, 2020
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          I have ordered pizza from Domino's on 07 June from kempapura Hebbal store, pizza was delivered after long wait . I expected quality to be good, but to my horror pizza was as hard as bricks !! Pizza was not fresh at all, I had similar experience on 22 may n store manager had promised this will not happen, but Domino's dont really care!! I raised concern but it was resolved without any solution!! Please look at photos to check for yourself !!can Domino's serve rotten pizza anywhere else n survive?
          +1 photos
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            R
            RadheRadhe Hare Krishna
            Jun 22, 2020
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            Today I ordered amount of 386 on dominos. Amount deducted through googlepay but order not placed showing me as failed.

            I need refund of my money. What kind of service is this.

            Thanking you
            Suresh
            +2 photos
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              A
              Ariesha
              from Hāora, West Bengal
              Jun 20, 2020
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              Address: Modern enclave agripada gell street

              My order is yet not delivered and its been more than an hour i cant even contact the customer care number nor am i getting any tracking status neither number of delivery boy can you please give me the number of delivery boy or tell him to contact me on [protected]
              +1 photos
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                M
                Melwin Aleyas
                Jun 20, 2020
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                I placed and order and did the payment after the payment money was deducted from my account but order wasn't placed what should i do
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                  S
                  Shivam Ahuja
                  Jun 20, 2020
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                  Address: Karnal

                  I placed an order on dominos app of amount 480 and i paid through netbanking. Money got deducted but order is not confirmed.
                  Domino's Pizza customer support has been notified about the posted complaint.
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                    O
                    Omkar234
                    Jun 19, 2020
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                    Has been trying to order pizza for my brother. But the store is offline since morning.
                    Domino's Pizza customer support has been notified about the posted complaint.
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                      M
                      mhkgpta
                      Jun 19, 2020
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                      I placed my order of 909 and the money was deducted. The order failed and i did not get any notification regarding a refund.
                      Domino's Pizza customer support has been notified about the posted complaint.
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                        A
                        Abhirath Seth
                        Jun 19, 2020
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                        I ordered the pizza online, i was charged for pizza but later the order status was changed to failed from pending.
                        I didn't get any refund related message also, i am unable to contact on there no. Also [protected].
                        Domino's Pizza customer support has been notified about the posted complaint.
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                          S
                          Sameer0606
                          Jun 15, 2020
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                          Address: Dominos india

                          I have placed an order on 15th june 2020 of rs 306.00 on dominos app and paid through google pay, my money got deducted from the account but order was not successful, when i tried to call the customer care of dominos, their number was also wrongly updated on their app. Please help me to get my refund back.
                          Domino's Pizza customer support has been notified about the posted complaint.
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                            S
                            Sankalp Routray
                            from Kolkata, West Bengal
                            Jun 11, 2020
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                            Resolved

                            I ordered one veg extravaganza pizza, from my address and paid online, but it was delivered to someone else.
                            +2 photos
                            Jun 11, 2020
                            Complaint marked as Resolved 
                            The delivery guy came after 1hr and gave an excuse that the delivery guy who was supposed to deliver the pizza ran out petrol on his bike and put up the status as order delivered.i kept the order.
                            Domino's Pizza customer support has been notified about the posted complaint.
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                              Prosenjit@ind
                              Jun 11, 2020
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                              I place an order on 9 june 2020 amounting to 385. The money gets deducted from my upi id but the order is never placed. Payment was done through google pay. On calling the serving store, they told me that the order is not received and you get the refund soon.
                              But today is 11 june 2020 till now i dont get any refund.

                              Phone number - [protected]
                              Email id - prosenjit24. [protected]@gmail.com
                              Transaction id[protected]
                              Transferred to - [protected]@paytm
                              Domino's Pizza customer support has been notified about the posted complaint.
                              I placed an order on 4th sept 2020 For a pizza worth Rs.762 . The Amount has been deducted from my UPI ID but the order is never placed. When i contacted the serving store i was told that the order was not placed and the amount willl be refunded soon but today its 6th sept 2020 and still the amount is not refunded.
                              Phone NO - [protected]
                              Gmail ID - [protected]@gmail.com
                              Transaction ID[protected]
                              Transferred to
                              - [protected]@paytm

                              domino's pizza payment done by upi but order not confirmed - Comment #3730501 - Image #0
                              I placed an order on 9 oct 2020 For a pizza worth Rs 472.87. The Amount has been deducted from my UPI ID but the order is never placed. When i contacted the serving store i was told that the order was not placed and the amount willl be refunded soon but still the amount is not refunded.

                              domino's pizza payment done by upi but order not confirmed - Comment #3746086 - Image #0
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                                S
                                SumanthP
                                Jun 9, 2020
                                Resolved
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                                Resolved

                                Address: Siripuram, Visakhapatnam, Andhra Pradesh

                                I ordered a peppy paneer just before closing time and i was given the wrong one. I tried calling and replacing it in the app but it didnt have an option. The one sent to me was stone cold and hard as a rock.
                                Invoice number: 66184/20/5354
                                Order number is 197
                                Store: siripuram, visakhapatnam, andhra pradesh
                                Feb 24, 2022
                                Complaint marked as Resolved 
                                The company did not care and there was no resolution.
                                Domino's Pizza customer support has been notified about the posted complaint.
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                                  Preetimunna123
                                  Jun 9, 2020
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                                  I ordered a pizza on dominos app. I got to the payment page and entered all the details and the amount (Rs 631) got deducted from my bank account after making payment through google pay. But then instead of getting redirected to the order confirmed/successful page, i got redirected to making the payment page again!! The amount got deducted from my bank account and the order didn't even get placed!! I request you to refund the said amount to my bank account at the earliest (You can contact me for further details at [protected]). I hope you won't force us to go the consumer's court for regressal.
                                  +1 photos
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                                    Madhav Kr. jha
                                    Jun 8, 2020
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                                    Address: 5 kamla place sohan chowak gurgaon

                                    I have orders pizza by mobile app. Amt has deducted but order failed.
                                    I haven't received any communication regarding refund.
                                    Transaction details ia as follow

                                    Account number:[protected]
                                    Transaction date: 08/06/2020
                                    Transaction amount: 328.00
                                    Debit/credit: debittransaction
                                    Description: bil/onl/[protected]/bill desk
                                    +1 photos
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                                      Priyankadewww
                                      Jun 4, 2020
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                                      On 3rd june i have ordered pizza amounted rs.603. But the amount has deducted from my account and order was showing failed.in my order history it is showing order failed. I am trying to call customer care but not a single number is available.
                                      Domino's Pizza customer support has been notified about the posted complaint.
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                                        Pooja Ramrakhani
                                        Jun 3, 2020
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                                        Address: 43-a, Santosh sagar colony ,Brahmpuri,jaipur, Kanwar nagar

                                        Dominos has taken my payment by google pay and dominos store said he did’nt get my payment and said it will b refund.. I file complaint to company i received msg that dominos will contact u within 24 hours but its more than that.. Wrost service plzz contact me my amount is 417
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