Domino's Pizza Complaints & Reviews

For past couple of times, I had a very bad experience with Dominoes.
1. My orders are not getting delivered at all.
2. Even when I am getting my order, it is taking atleast 50 min to deliver and yet I am not getting any compensation or even an apology for it.
3. Items that are ordered (pre paid) are not available at the store.
4. I am getting refund for unavailable items as a dominos app point. Who uses it?? I...

Hi,
I want to complain about Domino's pizza bhopal, hoshangabad road, they always delay the delievery, never receive calls, mostly the phone is switched off or unreachable. No response
Kindly see to this matter hope for a positive response asap....

I placed an order of peppy paneer pizza medium which had hardly 6-7 small hard pieces of paneer on it and with very less vegetable toppings.

Only the pizza dough that’s how it looked.

Ordered one stuffed garlic bread which hardly had any stuffings.

Both the items were delivered ice cold and the delivery was made around 70 mins of placing the order.

Pathetic service....

It was the order of 30th March 2023 in evening. Firstly the order was pre-paid and app showing the order is on its way till time 21.38 and after a wait of 1 more our when order hasn't recieved. I call the branch of Domino's Pizza of Subharti Universty, Meerut as the Number Recieved they don't responded. It was very clear then the order will not be deliver now. Then next day when I check my app. It shows that order delivered on 23.57. I was...

We have ordered pizza at around 9.20 and it was saying it will get deluver in 20 mins and it got delivered in 60 mins and it was burnt and dried. Also the base was very hard...

The pizzas were tasteless and the toppings were not even fresh i have been a regular customer of domino's but now i think i might no longer be the customer of domino's. I didn't even get tissue paper sauces and chili flakes with it . I want refund for my money as i have thrown the pizzas in dustbin...

Complaint regarding delivery. I have ordered food from Dominos which is situated at Hazaribagh Jharkhand. Manager of that store had cancelled the order, and arguing for not delivering order at given address. They have accepted the order in given location. If they can't deliver the order in given location then they should not accept the order. After asking so many questions regarding delivery, they aren't able to answer. Atlast the manager...

Hi,

I have received my order late and dilivery guy asked me for payment which I make using gpay and he assured me that I will receive refund in wallet but so far I didn't receive refund..

My ORDER ID :- 286

Order date 3/30/2023

Place :- GT Central, Malviya Nagar, Jaipur 302017 (Rajasthan)

Please do the needful as soon as possible

Thank you,
Hitesh...

I have ordered pizza and coke on 17 March however coke was not delivered and still now refund of 57 not initiated, I have made multiple follow ups and no proper response for the same.

Need proper action to be taken on this scam.

Order No - 235 dated 17 March at Velachery, Chennai 600042

Contact [protected]...

I received a call from the Domino's delivery executive and he denied to deliver...i could hear his tempo and shaking voice which indicated that he was high on something. It was such an unexpected rude behaviour of the delivery executive and on top of that when I said that if don't deliver then I will file a complaint, to that he reverted that do whatever you what to do....

Order no 188
Ordered from the lalpur (Ranchi) unit around 8:30pm and received the order at 10:30pm. Asked the delivery guy to talk to the restaurant manager which he rejected thrice and finally called with no response from someone named "Irfan", i had a number of someone else named "Ashit Mandal" with no response also called him 7 times, also 1 chocolava ordered which was missing and still charged me full amount. My wife has got...

My name is Sidharth and i am an ex employee of domino's pizza with employee code:- 876398 / TM1 . I resigned from domino's pizza in the month of 13January of the year 2019 & since that time i have been trying on several times to claim my pf. Currently m living in kaza lahaul spiti i cant come many times so Please look into the matter & help me to get my pf amount as soon as possible as because i need it so please dear sir its my humble request...

I gave an order of 3 regular pizzas in Domino's, worth total of Rs.220 at 8:00 p.m. on 26/03/2023. (Order no. 140)
The order was delivered at 8:43 p.m. I claimed for the free delivery clause of domino's by the delivery person. The delivery person asked his superior about the order and I was told that my order was elegible for the free late order delivery clause but I had to pay him at that time and was told that my money will be refunded...

I ordered a pizza and paid oniine for the same but the transaction said that it failed, the amount being deducted from my account. complained on phonepay through which i made the payment.they said they will look into it and if the payment did'nt reach dominos it will be refunded in three days. after three days they informed that the money has reached into dominos and they are in contact with them and they have already said dominos to review...

Hi,

We ordered food from Dominos via swiggy app on March 19, 2023. Veg pizza and fries. After consuming the food, my 10 year old son and 30 year old nephew fell sick badly. They had vomitings, stomach pain and fever. Both of them visited doctor, took medicines and suffered for more than 3 days.

I called dominos and swiggy on the same day. Their response was very poor. Dominos store manager asked me to check...

After an hour of placing my order after a hard day's work, I got a call from Mr.Saikumar, Manager, Domino's Nolambur branch stating my order stands cancelled as they just realised that it has been routed to a branch that's too far from my location. When asked whose fault it was, he casually brushed it aside saying he doesn't know and doesn't care but he cannot deliver!!! When i questioned about his arrogance being in the customer service...

On March 13 i ordered 9 regular ht pm bbq chicken pizza and 1 reg ht pm hs pnrcap pizza for inr 1186.5, i paid through gpay and the transaction session expired at the dominos pizza dlf porur chennai, and amount of inr 1186.5 was debited from my bank account, the dominos staff said me that the amount will be reversed to my account, again i have paid of inr 1186.5 by using friend debit card. i have paid two times for the same product...nearly...

I recently placed an order from dominos app and it got canceled. the payment was done and i got no confirmation message. will i get a refund for the same? if yes, when and how?...

I ordered from dominos on 8 March, the quoted time was 2 hours, therefore, we requested them to cancel In the application, it showed " refund initiated, please wait till 8-10 days". HOwever it has been over 13 days and despite repeatedly reaching out to dominos, they didnot revert back and even when they did, they simply said no order with this number exists.

The order number is 653 and following is the attachment for proof....

Order number 188. Order was a 30 mins guarantee order but did not receive any.Amount got deducted and not refunded....