Claimed

Domino's Pizza Complaints & Reviews

1
Last updated Mar 31, 2024
Complaints 6564
Resolved
724
Unresolved
5840
Quick Links
Statistics
Share
Contacts

File a complaint to Domino's Pizza

Having problems with Domino's Pizza?

File a complaint and get it resolved by Domino's Pizza customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Domino's Pizza
Customer Service Contacts

Domino's Pizza Phone Numbers

Toll free
1860 210 0000
257
194
Fax
+91 12 0439 6946
+91 33 257 7593

Domino's Pizza Website

Domino's Pizza Head Office Address

No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi
Bangalore
Bangalore District
Karnataka
India
560004

Domino's Pizza reviews & complaints page 87

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sunny Malhotra51
from Bengaluru, Karnataka
Report
Copy

worst service by staff while taking the order

Address:Belgaum, Karnataka, 590001

This outel in belgaum Tilakwadi has 3 computers to take order but they made me wait for more than 15 mins becoz staff was only one to take order and on the rude attitude when i asked y nly 1 person to take order and how long u all vil make us wait, the satff Serivice is the worst ever and i have update the bill copy and marked the staff name on the bill...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Parshant Singla
from Delhi, Delhi
Report
Copy

cancelation of my order without any message or notification

I ordered a dominoz pizza via there official dominoz app. To be delivered in train at roorkee station. I got order confirmation message. But no pizza was delivered to me. I starved the remaining night journey. I want a legal action and compensation for customer morbidity and cheating. Order details are follows. Dear parshant, your order:27456171 is confirmed at rk on[protected], train no:24887 seat no:b4/16 of amount: rs 326. Order otp is...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jassi Sandhun
from Bareilly, Uttar Pradesh
Report
Copy

complaining about hair in pizza

Address:Centralized Processing Center for Income Tax Returns, Ghaziabad, Uttar Pradesh, 201013

So, i ordered a pizza, tacos and crispy strips. The pizza tasted : (Moreover it had some random stranger's hair in it. It sucked. I have ordered pizza and other stuff many times but this experience was disgusting, i wouldn't recommend anyone to order pizza from the irresponsible domino's ever. More over i didnt receive the dip with the sticks.

Never gonna order anything again

Hoping that required action will...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
from Noida, Uttar Pradesh
Mar 28, 2023
This thread was updated on Mar 28, 2023
Report
Copy

refund money with policy under tsg(total satisfaction guarantee)

Still My payment is not refunded at my Amazon pay wallet. My order of Dominos pizza was late dilevered on the date - 6 July 2019. My registered mobile number is [protected]. I have also asked to customer care she suggested to me amount will be refund within 7 working days. Now 20 days has been passed. No any input is texted to me from Domino's side....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
from Mumbai, Maharashtra
Report
Copy

my resign

Address:Sion, 400022

I m sayyed abdul rehman i had been a floater boy of dominos i leaved my job from dominos in ending of april month still they are not giving me completely resign my branch manager send to the marol head office of dominos and they send me back to dominos branch to take complete resign where i have been worked now i m getting irritate of this all plz help me out this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Srinivas459
from Bengaluru, Karnataka
Report
Copy

late delivery but no credit back

Address:Veernanapalya, 560045

Hi there,

I'm srinivas, i have ordered pizza on night of 27 may'19 (My 1st order in dominos).

Order details : order number :191, veerannapalya, bangalore.

It deep night and restaurants stopped accepting order after knowing that delivery status to your team. I called the call center multiple times but no connect to the deliver execute and they have no update on the status of my order. Pizza delivered...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Gurgaon, Haryana, 122001

On 4th july i had ordered food worth 772 rs from the dominos website using my laptop. I paid from my google pay account. However the merchant site crashed and while the money was deducted the order was never placed. It has been 17 normal days and more than ten working days and the refund still hasn't been done. Everytime i call the helpline they keep "apologising" for the inconvenience but don't do anything. I want my refund! This is ridiculous...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chitrar
from Mumbai, Maharashtra
Report
Copy

order not delivered on 20th july

Address:Mumbai City, Maharashtra

Today 20th july 2019, i had placed domino's pizza order through swiggy. Even after 2 hours my order was not delivered. Domino's updated the order as delivered without delivering the food. The same is reflected in swiggy also.
Since in both domino's and swiggy the order is updated with the status as delivered, my money is also not refunded.
Also, inspite of continuous communication with the domino's delivery person, they are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shunmuga Sundaram S
from Kakinada, Andhra Pradesh
Report
Copy

poor service and rude behaviour

Address:530011

Today 20/07/19, ordered pizza with bill number 145 at 19:29. Order was given with 30 mins guarantee. But with in 29 mins, it was updated in portal that it is delivered without delivering pizzas. Up on delivery it is asked to delivery boy and he was dictating new rules. He was stating that i will be blocked in dominos to provide services though his manager is online in phone. This is 3rd time it is happening...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Neetal Patil
from Mumbai, Maharashtra
Report
Copy

refund policy

Address:Sasane Nagar, 411028

I had placed my order on july 4th it was delivered late. The executive told me i will get my refund in 7 working days. I had follow up after 7 days. They said 7 more days. I again called them on 20 th july. Now they are just started transferring my call to each other. Then i even called the store they are not answering my call and once executive had picked my call but he says he has poor signal.
Don't fool customers u work in hospitality...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sindhura Kalyanam
from Agra, Uttar Pradesh
Report
Copy

refund not received even after 3 months

Address:Gurgaon, Haryana, 122002

I have pizza from Dominos through Swiggy app on 26 April 2019. The order was cancelled and neither Swiggy nor Dominos people called to inform the same. Later some time when I called Swiggy, they informed me that order had been cancelled because of few technical issues and the amount would be refunded in 2 to 3 business days. Inspite of multiple follow ups my refund amount is not yet credited from Dominos till date (20July 2019). These people...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Splitminute
from Mumbai, Maharashtra
Report
Copy

paid for the order but the order wasn't placed

Address:Mumbai City, Maharashtra, 400051
Website:www.dominos.co.in

I ordered two pizzas from dominoes on 19th july and paid through paytm. The money was deducted from my account though the order wasn’t placed and then the dominoes app gave me an error message. I called dominoes customer care and they said that they can’t do anything about the same... I need my money back as soon as possible

Rs 287.00 debited from a/c *2422 on 19-07-19 to vpa [protected]@paytm (Upi ref no[protected]....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nitinmaru
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad bad quality food and delivery

Address:Btm - Bangalore, Ground Floor, No 73, 35th Main, 100 Ft Ring Road, Btm Ii Stage,,bangalore - 560076 Ph.no. 080-26783823/26783834/35/30/29, 08026783834, 560102

No Hygenic food, Food delivered after 1 and half hour of order.
even on top of that while order was delivered, it was totally cold condition.
Pizza was not even in eatable conditions as handling was even worse .
Even after that tried to contact to domino's, But, No proper resolution at all.
Order date : 07/12/2019 12:35:34 AM
Order No : 161
Trace No. : cc[protected]
Order detail : Mexican Green...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rahul@1098
from Mumbai, Maharashtra
Report
Copy

integrity issues of restaurant manager (solapur dominos)

Address:SOLAPUR ,SAAT RASTA.NEW MODI KHANA, Solapur, Maharashtra, 413009

Respected all,
This is to inform you that, i written that mail to you because some things happened against the company policy and human rights activities here is in solapur. There is no any personal revenge but right now its not forgivable. From last 2 years a lots of integrity happened in restaurant with help of our gdm (Mr. Ranjeet gurram) permissions and he is totally involved in following all issues. He operating restaurant in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vaisha86
from Bathinda, Punjab
Report
Copy

pizza shown delivered and not delivered

Address:Chandigarh, Punjab, 160047

I ordered pizza from dominos today 17 july 2019 through dominos application worth rs 331 and chod cash on delivery order. I received a delivery status on application however pizza came 10 minutes later than the status. This has also happened last time as well that the order got delivered late however showed delivered earlier. My contact number is [protected] and i get delivery from sector 47d chandigarh franchisee. I am a resident of chandigarh...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yogesh Bhadange
from Pune, Maharashtra
Report
Copy

denied refund for late pizza delivery as advertised on product

Address:Domino's, Near karve statue, Kothrud Pune, Pune, Maharashtra

The service we have order was shown as applicable for the refund if the Pizza was delivered later than 30 minutes and it was delayed by 15 minutes apart from estimated 30 minutes. The company accepted the claim and registered a concern initially, but now they are denying the refund saying they have changed the policy etc etc. Domino's ticket number 10092729....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kartikay Rana
from Mumbai, Maharashtra
Report
Copy

carry bag

Address:dominos pizza city centre mall dalhousie road, Pathankot, Punjab, 145001

I had placed an online order for pickup at dominos pizza. When i went to the restaurant to collect the order they charged me 11 rs. For carry bag which is not fair as on the carry bag, they have written dominos pizza in blue which is clear advertisement/publicity of their brand thus they are not entitled to charge any amount for the carry bag. I had to pay 11 rs.in compulsion. I wan them to provide the carry bag for free....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rushabh Jethu
from Satara, Maharashtra
Report
Copy

I have order double cheese burst pizza

Address:400080

As I have ordered a dominos pizza double cheese burst pizza.When I was eating a pizza there was a 3-4 hair in pizza so It was disgusting.I felt first time in my life this kind of hair pizza then customer care also not responding of rmall mulund west. This types of employment why dominos are letting them to work.Be alert dominos if such things prevent again and again the dominos will be close this kind of things you done your taking money...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hariom Halwai
from Lucknow, Uttar Pradesh
Report
Copy

automatic order cancelled at delivery time

Address:Gorakhpur, Uttar Pradesh

Dears,
Today I ordered pizza, Pepsi & water at gorakhpur zone on Train delivery. My order no.341 normally confirmed. And I am waiting my order at my destination with hungry stomach. Suddenly 9:45 pm some.
Order was directly cancelled. It is so disgusting and unfair experience first time with dominos.

Kindly see the attached pics....
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
A
Annikam
from Mumbai, Maharashtra
Report
Copy

money got deducted from dominos

Address:opposite to ubs airoli navi mumbai, 400708

Hi last week i ordered a pizza twice from mobile app... Payment deducted from my account but order failed and i got a msg from dominoes that ur amt will be refunded in 7 days... I received a mail on 5 th august that ur amt has been refunded but i havent received any amount... I need a revert on the same...
Expecting some serious action my complaint

Regards: anjali nikam...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy