Domino's Pizza Complaints & Reviews

I have buy pizza from Domino's on 02 Mar 19. I pay from my card. At first attempt, After entering pin transaction got declined and in second attempt it got successful.But when I checked my phone.I got 2 msg of deducting same amount i.e RS 1249 money from my account.I get assurence from the staff it get back within 10 Days.But still not get my money back....

Mene palanpur branch me pizza ka ordar diya tha bt vo bol raha he ki order delivery nai hoga lekin mene officially esa suna he ki branch k 3 km ke andar hota he to deliver hotahe mera gar branch se 2 km hi padta he lekin vo bolta he ki delivery nai hoga aapko branch se collect karna padega, mene bola ki esa karo aap muje raste me deto par ho manager bol raha he ki raste me delivery nai hoga. Bolo bhai o ab kya karna chaie......

I have order pizza for price 477 inr and made two times payment which is deducted from my account also and its confirmed from bank side that it could not be refunded because payment is done...
Location: girish park kolkata
Manager : pankag (He has promised me that if refund will not come then he will placed my order insist of payment)

I m the regular customer in delhi & kolkata also but this is first time i feel...

I had ordered pizza worth rs.319 on march 17th 2019 through domino's website. Payment was made via free charge wallet. Money was debited and transaction was shown as successful but order did not get placed. On contacting domino's customer care and call was not connected. No refund has been received yet, neither has any intimation made regarding the order or the refund. Please initiate the refund asap....

If you don't have enough men to serve people then you should close your store the worst ever service ever experienced of a restaurant. Am not having my dinner today just because of domino's

Just moments before there 30mins offer applies they call me and say your order have been cancelled i said i want to talk to your manager, they put me on hold for 10 mins n them simply disconnect the call. I went there n they started showing...

This is to complain about services at your outlet at bhiwandi near bn municipal office. I with my family visited dominos on march 13, 2019 at 10:00 the license no as displayed on the counter is jssai [protected]. I wanted to go to wash room and found it was locked by the management. I asked to open it but they refused. They said there is no water. I said i will use paper, but they laughed at me in most insulting way and bluntly replied...

I have ordered 2 pizza from domino's android app on 16 march 2019 at 18:25:34. My order no. Is 296. It was ordered from delhi rohini sec 11 which was to be delivered at dtu. It was more than 30 mins. I got the pizza at at 19:09. I contacted the dominos customer service at about 18:58 then one of the representative said that ' tell the delivery boy that the package is more than 30 min delayed so i should get the discount of rs300" but when...

Disgusting service @dominos_india a guy calls up saying their is no service guarantee in my area of delivery despite delivering here for 2 years and when i ask him the reason he cancels on his own. I only just asked him why despite delivering here for 2 freaking years they suddenly decide to do this sort of thing the guy just decides to cancel on his own. I don't know what kind of ship you guys are running there but consider this the last...

I had ordered 12 cheese burst pizza's from your sector 132 outlet on 18 dec'18 for which the order numbers were 5 & 6 where couple of pizza's got squeezed n was not in a condition to eat however the delivery supposed to happen at 12.30 but it got delivered around 1.30 hence i accepted the pizza as is.. Then i have got a call from outlet manager ankit contact number [protected] where he told me to not give any such feedback on the online feedback...

I went to one of the dominos outlet in girish park location in kolkata and ordered pizzas worth more than 500rs and asked for the corporate discount. The women who took the order said they are not providing the corporate discount now. This is not acceptable from dominos. As they always says that they give 100% customer satisfaction. So why this behaviour?...

We have ordered pizza on dominos from food panda @12.49 our pizza recieved at 1.40 pm so according to the terms we have to get back our refund and order value was 627/- so instead of giving me full refund they are now telling they will give only 300 /- so whats the mean of ordering the pizza from dominos and pizza was also recieved cold and not properly packed we have throwned out that pizza...

This is very shocking for me when i went today wt my family & i came to knw that apart from my bill amount i have to give more extra money for ketchup... It was not abt 2 rs or 4 rs however perilously we use to get ketchup wt pizza but like for peanut rs u guys are begging 1 rs for ketchup.. Shame on u dominos i will stop going henceforth in domino's & will make sure neither refer anyone... U guys are takg already good amt for pizzas & other...

Order#[protected]
Delivered in oyo flagship, dehradun, canal road, 248001 .uttrakhand
By ayuShmaan dhoundiyal had missing cheesy did amd spoon gor chocolava
And our complain was not entertaind by Dear Guest, order number 50 has reached your location. Our delivery expert amit thapliyal . will be at your door soon.

Plz note that this is extremely shameful for dominoes...

I ordered pizza last weekend and money was deducted from my account but the order got failed and money has not been refunded yet and i have filed my complaint as feedback two days back still i didn't get any information about that. I need my money as early as possible and these problems annoying and makes the website unreliable as we have to claim for refund...

Hi my name is tejas
I had ordered few stuffs including pizza for amount of rs. 594 and had made online payments using my canara bank debit card at prashant branch domino's pizza bangalore around 11.09 p. M dated 2nd of march 2019 later the domino's people cancelled the order themselves for silly reasons and have not yet refunded me back with my money.
Please do the needful before i proceeded legally..

Thanks...

Respected sir,

I would like to inform you that 2nd march 2019 i have ordered a non-veg pizza from barrackpore domino's pizza, my order no.158, but this order has been cancelled due to location not covered under gprs, i have already paid rs. 209 from my credit card. Till now i have not received my refund amount.

Please look into this matter asap.

Thanks and regards,
Sankar acharjee
Mobile...

Dear sir,

My self paramjeet kaur i have place the order through your dominos app in 22.02.2019 order no.18. So i received the pizza in 50 min so i eligible the your offer 30 min free pizza.

I have many times call to your customers care number & he is transfer the call in dominos outlet tilak nagar but outlet is no a positive reply to me. I trusted your pathetic services of this outlet.

Kindly...

Dear, sir/madam

Yesterday i placed a online order at raipur tikrapara branch (Order no 191 dated:-12/03/2019) mobile number [protected]

In this order your staff changed my order without informing me (My order tako maxicana non-veg & received product meat ball)

Delivery boy is in very dirty condition as well not carried chilli flakes and orgeno with order

Finally not found any solution...

I ordered 2 pizzas, margherita and chicken barbeque thorough Domino's app, and it was delivered after 50-55 minutes. I'm trying to call the customer care but I can't reach them. I'm not able to talk to any representative to file a complaint. I was guaranteed a 30 minute delivery or free pizza so now I want a refund of my order in my paytm, through which I paid. My order number was 209....

Today we ordered a veg loaded pizza and stuffed garlic bread in iit kanpur' s store around 12.30 am. Both the things were looking over baked from outside and under baked from inside. And the taste was even worse. Pizza was very salty and sour. And in stuffed garlic bread we were able to see raw base material. Both were worst i ever tried in my life....