Domino's Pizza — deduction of money from credit cards

Address:

Mumbai City, Maharashtra, 400043

I tried doing payments twice both times my money got deducted but my order didn’t get placed after that i did cod that time order got placed
Now how to get my refund back
The amount get deducted from both the credit cards the amount was 469 each time
Alert: you've spent rs.469.00 on credit card xx at dominos3003385 on[protected]:01:43:18
Rs.469.00 spent on your sbi card ending with at paytm retail domestic on 22/02/20.
Help me with this i raised a complain too for which no calls yet we are sorry for not meeting your expectations. We will call you within the next 24 hrs. Concern ref #13641474
Can u please tc of this