[Resolved]  Domino's Pizza — Late delievery of the order

Address:

Dehradun, Uttarakhand

I Dinesh Dabral is a permanent customer of Domino's Indra Nagar and i often order pizza from Domino's and that too home delivery. Today on 21st of September 2014, I placed an order of 3 simple cheese margherita at 6:10 pm and i received the same at 6:55 pm. So according to the rules, i should have received the order for free as it was 15 minutes late. But this was not the case. We were told to pay for that. On calling at the Domino's center Indra Nagar, they said that we have to make the payment otherwise we can cancel our order and send it back and we did so. Our earlier orders were on time but this time it was very late and the behaviour of the staff of the center was also not acceptable. It is only ruining the image of Domino's. I request for some quick action so that the bond of company and customer is not ruined. Waiting for your quick response. Dinesh Dabral Address: 274-New Park Road (Gandhi Gram), DehraDun email id: [protected]@gmail.com Phone no:[protected] Mobile no: [protected]