[Resolved]  Domino's Pizza — Money got deducted from account while online payment and Pizza wasn't delivered.

Address:

Bangalore, Karnataka

Hi,

I ordered for Pizza online yesterday 10:58PM ( they accept any orders before 11pm). I ordered for it and paid for the same online. Also the amount has got deducted from my account. But I did not receive a feedback on their mobile app. So I placed the order again with a request for COD. I received below confirmation mail as well. But still my pizza wasn't delivered to me and even my amount got deducted from my account.
On the top of that they never called back, as how they used to regarding confirmation of my order.

Thanks and Regards,

Kumar Chandra
[protected]


I received below email for the confirmation of my order:
MIME-Version: 1.0
Received: by 10.50.239.71 with HTTP; Sat, 13 Dec 2014 16:33:14 -0800 (PST)
In-Reply-To: <CAJas0r9KGqiR2VtbqjG4nocX8G6G0rzGg_3nR+_C=[protected]@mail.gmail.com>
References: <[protected].[protected]@ip[protected].ap-southeast-1.compute.internal>
<CAJas0r9KGqiR2VtbqjG4nocX8G6G0rzGg_3nR+_C=[protected]@mail.gmail.com>
Date: Sun, 14 Dec 2014 06:03:14 +0530
Delivered-To: ajit.[protected]@gmail.com
Message-ID: <[protected]@mail.gmail.com>
Subject: Re: [Dominos India] - Order placed
From: Kumar Chandra <ajit.[protected]@gmail.com>
To: Dominos India <[protected]@dominos.co.in>
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Hi,

I have raised a complain with complaint number: 524855.

Please revert on this asap.

Regards,

Kumar

On Sun, Dec 14, 2014 at 12:04 AM, Kumar Chandra <ajit.[protected]@gmail.com>
wrote:
>
> My order was cancelled! !
> Why?
> On 13 Dec 2014 22:58, "Dominos India" <[protected]@dominos.co.in> wrote=
:
>
>>
>>
>> Hi Kumar Chandra,
>>
>> Thanks for placing order with Dominos. This email contains important
>> information regarding your recent purchase =E2=80=93 please save it for =
reference.
>>[protected][protected]
>> *Dominos Restaurant Address*
>> Nagavara, Kasaba Hobli, Ground Floor, No 02, Byatarayanapura Cmc, khata N=
o
>> 80, Nagavara Village, kasaba Hobli, bangalore(north Taluk), pin No 560045, =
Ph
>> No-[protected] *Guest Name* :
>> Kumar Chandra *Guest Mobile* :
>>[protected] *Guest Address* :
>> 316 6th cross MS RAMAYA LAYOUT THANISANDRA BANGALORE INDIA *Order
>> Number* :
>> 170 *Time of Order* :
>> 12/13/2014 10:57:57 PM *Final Total* :
>> 323 *Payment Type* :
>> cash *Trace No.* :
>> cash[protected]
>>[protected][protected]
>> *Deluxe Veggie[Qty-1]*
>>
>> Toppings : Onion + Mushroom + Golden Corns + Paneer' + Black Olive Crust
>> : Cheese Burst
>> Size : Regular (serves 1) Rs. 270
>>[protected][protected]
>> *Net Price* : Rs. 270 *Tax* : Rs. 52.50 *Total Price : Rs. 323*
>>[protected][protected]
>>
>>
>> *YOU CAN ALSO ORDER THROUGH OUR NEW MOBILE SITE m.dominos.co.in
>> <http://m.dominos.co.in> OR DOWNLOAD OUR MOBILE APP.* [image: AppStore]
>> <https://itunes.apple.com/in/app/dominos-pizza-india/id[protected]?mt=3D8>=
[image:
>> Google play]
>> <https://play.google.com/store/apps/details?id=3Dcom.Dominos&hl=3Den> [i=
mage:
>> Windows Store]
>> <http://www.windowsphone.com/en-in/store/app/dominos/1304460d-3687-4da2-=
bc58-ea07cc7577ad>
>> Scan the QR code
>> [image: Scan the QR code]
>> [image: Domino Naaptol Banner] All rights reserved. =C2=A9 Domi=
no's
>> Pizza India Disclaimer
>> <https://pizzaonline.dominos.co.in/orderonline/disclaimer.php> | Privac=
y
>> Policy <https://pizzaonline.dominos.co.in/orderonline/privacypolicy.php>=
|
>> Terms & Conditions
>> <https://pizzaonline.dominos.co.in/orderonline/tcolo.php> | Pizza Tracke=
r
>> <http://pizzaonline.dominos.co.in/pizza_tracker>
>>
>

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