Domino's Pizza — payment made online however delivery guy asking for it...

Address:

Visakhapatnam, Andhra Pradesh, 530005

Hi this is santosh paikaray and today i am not satisfied from dominos gajuwaka branch visakhapatnam.

There are two things i would like to share..

1. I order pizza online like always i do but this time i was not able to pay online, so i called dominos for the same and they sent me link for payment.

Link is: https://api.zaakpay.com/api/su/bulWMTzFI.

And i made the payment online through my icici credit card for amount of rs.537.00, order id 82, cell no [protected].

I recived the order and this delivery guy started asking me for the payment, so i told him that i have made the payment online, so he said no sir you haven't paid.

Then i shown him the transaction details,
So this guy called the manager abhijeet at dominos gajuwaka branch visakhapatnam.

And i told him the same thing and he said amount is not reflecting on our database.

Then i told him that i have made the payment online so please check it one more time but he refused,
Then i tried to conveince this guy, and even told him that if he wants i can even share the transaction details, but he wasn't listening.

Finally he realized that he was looking onto some other order id...

So my question is, is it not his responsibility to check the order id before the delivery asking for payment rather arguing.

The manager didn't sounded professional at all... And

2. There was a fly on one of the pizza i ordered, i even took the snap at the same time my children shouted that there is a dead fly on the pizza, now thats even more disgusting part.

I was in hyderabad for more than 7 years and i have always prefered dominos for pizzas.

But this time i think that i should change my opinion and look for some other option rather than going for dominos.

We are not taking it for free, its just we expect a little of hygienic food and good service.

This were the two things i wanted to share.

Thankyou and regards,
Santosh kumar paikaray.