Domino's Pizza — payment taken online but order cancelled
K
Kavita Sethi
Address:
Gurgaon, Haryana, 122015
Website:
Dominos app
On 9th nov i gave an order in name of kavita sethi to dominos sec 56 gurgaon, haryana, and paid online and can you imagine that the order was cancelled by dominos saying that we don't cater to that particular area because it's very interior but i[censored] don't cater how did you take the order and payment.. The worst part is that i had sent this order to someone as a gift dinner and had given his phone number also but imagine that my guest whom i was sending the order gets a call that we can't deliver but i didn't get a call, i only got an sms or a mail only but why was i not informed on phone because due to this inconvenience my guest couldn't call me and tell me that he got a call from store but instead he starved all night just because your certain store had taken the order online.. Now tell me who is to be blamed.. A reputed international brand of yours doesn't cater to certain areas is not a small issue.. It had been a matter of my prestige.. What compensation would you give me for such an big inconvenience caused by my guest and making him starve on his birthday... And where is my refund... Kavita
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Domino's Pizza customer support has been notified about the posted complaint.
Sir, my order ID is JPT [protected]... Money has deducted from my bank through paytm but didn't get any pizza because transaction failure so plz return my money... U can contact me on [protected]@gmail.com and ur service is very poor
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