[Resolved]  Domino's Pizza — Refund for late delivery

Address:

Mumbai City, Maharashtra

I had ordered for a home delivery and had paid online for the pizza. However the pizza arrived post the 30minutes scheduled arrival. I spoke to one of the staff at the store and she assured I would get a refund within 7-10working days and now it has been over 15days but no response. Also there was no mail sent regarding any confirmation that refund would be given. It was a telephonic conversation. Kindly let me know why is there a delay in the refund. PFB the details:- Customer Name - Sumita Dominos pizza outlet - Vile Parle, 406, S.v. Road, next To Pawan Hans Airport, vile Parle(w), mumbai - 400056 Bank's Name - ICICI Bank