Domino's Pizza — worst service from edapally toll

Address:

682024

Am writing this email to express the worst service from swiggy –cochin (Kerala zone) occurred on yesterday 18/11/2018, i have ordered an pizza on dominos from edapally restaurant, and i have placed the order in the mid night and payment done via paytm portal, after deducting the payment from my bank account, the restaurant partner called up and informed the restaurant was closed half n hour before am placing an order, after that swiggy showed a fake status saying “ your food is preparing “ (I don’t know why this stupid company cheating an customer with those # status). I have raised the complaint to restaurant partner they told they can’t do anything, i need an urgent solution from those partner otherwise this complaint will be role around the world. I am a premium customer of online food delivery service swiggy, hope my issue will be rectify within hours.