Dotzot — Long Delay In Logistics

Logistics partner dotzot
Awb no. : i[protected]
Reference no. : ibdelmah92321574db
Booked by: infibeam logistics private limited, delhi
Destination: paradeep jagatsinghapur, orissa 754145
Origin: kapashera, delhi
Service type: express
Booking date: 12 feb 2015

Kapashera, delhi - - - > ecommerce processing centre delhi [0 kms / 5 mins]
Ecommerce processing centre delhi - - - > bhubaneshwar apex bhubaneshwar [2447 kms / 20hrs]
Bhubaneshwar apex bhubaneshwar - - - > bhubaneshwar cargo amp; scs bhubaneshwar [2. 4 km / 4 days]
Bhubaneshwar cargo amp; scs bhubaneshwar - - - > cuttack branch cuttack [22 kms / 1 day]
Cuttack branch cuttack - - - > paradeep paradeep [97 kms / 2 days]
Paradeep paradeep - - - > delivery address [10kms / pending yet to be delivered]


These people take a long time to deliver the parcels and their handling is worse they show express service but their express service is too slower than normal post. We made purchases from hs18 they used to dispatch using dotzot and out of each 100 consignments dispatched through dotzot only about 45 are delivered out of which only 20 - 25 are delivered in time rest all either delayed or returned to shipper what a pathetic after my complaint to the concerned department, homeshop18 changed their logistics partners from dotzot to first flight couriers ltd and now it delivered in just 2 days from delhi to paradeep kindly deliver the consignment [ i[protected] ] soon. . .