[Resolved] Dotzot — wrong shirts delivered

 
6 Reviews
New Delhi, Delhi, India
 Sushant Barick
I have ordered stylish fashionable flower printed shirts (Pack of 2 shirts), on 14/04/18.
But u have delivered me the wrong and used shirts on 02/04/18.
I am in huge frustration...
Plzzzz
Collect it and send me the right ones
Plzzzz don't cheat customers.
How would we believe in you the next time,
This is gonna big fraud from your side
Plzzz maintain a clean relationship with customers...

Sushant [protected]
Complaint marked as Resolved 2018-05-26 03:39:11

Complaint Status


[Apr 16, 2018] DotZot customer support has been notified about the posted complaint.
Verified Support
DotZot Customer Care's response Apr 17, 2018
Dear Sushant

We wish to inform you that DotZot is the delivery partner for your order booked through Shipper.

However, if you want the delivered shipment to be returned to your shipper, we would require instructions from your shipper.

Therefore we request you to contact your shipper for further assistance.

Yours sincerely
Customer Service - DotZot
Complaint comments  5 Comments     Updated: Share0Tweet0

Comments

You had given a wrong mobile number of your dotzot agent.
I ordered a product from Flipkart...and in morning i recieve a msg that your product will be delivered today, so keep your cash ready... and then again i recieve another msg saying "UNDELIVERED DUE TO CID RECIEVER REFUSED DELIVERY"... this is the 2nd time...

[protected] order was not delivered at my address. Got the message that delivery was refused but no one even contacted me. Kindly check into this matter. Rohit Sahni [protected] [protected]@gmail.com
My order two shirts but size is big and small but my size is not but I want return so please soon
Even I faced the Same Issue from DotZot, Not one time 3 times, 1 time Product was Returned back, 1 Time deliver after 9 days, Now for One Product I am waiting, I Feel As i order product on Flipkart Big Billion days, and got huge discount of 2000 RS, and Seller and Dotzot under mutual Understanding Not delivering product as Product is Redmi note 5 Pro 12, 999( which i got 2000 Discount ) so both can make money

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