Dr. Agarwal Eye Hospital — Laser eye surgery fail

Hi,
I got my laser surgery earlier January of last year, within 3months of the surgery I started having eye vision problem and I visited the hospital regularly as directed by the surgeon but even after taking all medicines, drops and continuously visiting and spending huge amount of money after the surgery still my vision is not fixed. Dr Praveen how many times if I say also he keep on saying no surgery can be 100% effective.. seriously is this a way a doctor speaks?? I request you to fix my vision again even if you want to do another laser and get it done or else pay my lacks of money which I have paid. Otherwise will reach out to customer court.this is total scam.. how can you say that even if we have vision after laser treatment it is okay?? Am the patient and I should be the one who should say what is the problem..
If you are saying no surgery is 100% success then before taking lacks of money for surgey you should've informed us. And also, it's not that we are saying we need money I want to get the vision fixed for which I paid the money for so please fix it with another treatment.
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Dr. Agarwal Eye Hospital customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2021
Dr. Agarwal Eye Hospital Customer Care's response
Dear Sir/Madam,

Thank you for taking out time and giving us feedback. We are really sorry that you did not have a good experience with us. We hold ourselves to high standards usually, but we fell short during your visit. We have communicated your feedback to the team and are working hard to ensure that we are more consistent in the future.

If you could give us a chance, we would like to talk to you and understand more. Please give us your contact details at [protected]@dragarwal.com so we can get in touch.

Regards
Team Dr Agarwals Eye Hospitals.
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